6. What is Control System? A set of mechanisms that are designed to increase the probability of making organizational standards and goals.
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8. Controls help managers avoid such problems especially with five particular challenges a firm may face namely coping with uncertainty, detecting irregularities, identifying opportunities, handling complex situation and decentralizing authority.
9. LEVELS OF CONTROL STRATEGIC CONTROL A control type that involves monitoring environmental factors that could affect the viability of strategic plans, assessing the effects of organizational strategic actions and ensuring that strategic plans are implemented as intended .
10. TACTICAL CONTROL A control type that focuses on assessing the implementation of tactical plans at department levels, monitoring associated periodic results, and taking corrective action as necessary.
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13. Managerial Approaches to Implementing Controls • Market Control • Bureaucratic Control • Clan Control
14. Characteristics of an Effective Control System • Future Oriented • Multidimensional • Cost Effective • Accurate • Realistic • Timely • Monitorable • Acceptable to Organization Members • Flexible
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