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WORKING DRAFT
     Last Modified 8/15/2011 2:17 PM Eastern Standard Time
     Printed 8/15/2011 2:17 PM Eastern Standard Time




From Team to “Wow Team”:
An Agile Team’s Journey
Gourav Tiwari and Zainab Alikhan
Project 1: Feb-Apr 2010           Project 2: May-Jul 2010
                                        …a few short months later

 An Agile team…being mechanical     Doing something new and
 in following practices             exciting every day

 Though they got the work done…     Rarely missed sprint commitments
 they missed sprint commitments    + “stretch” stories
 often                             + refactoring on the side

 When things went wrong they        When things went wrong, their
 struggled…                         best came out

 Just “Managing”                    “Two steps ahead”
Project 1: Feb-Apr 2010   Project 2: May-Jul 2010




    Velocity = 17              Velocity = 35
Project 1: Feb-Apr 2010   Project 2: May-Jul 2010




   Project delivered       Project delivered
2 weeks behind schedule      3 weeks early
Project 1: Feb-Apr 2010   Project 2: May-Jul 2010




   Clients ≠ happy         Clients = full of
                                praise
How did they get from Project 1 to Project 2?
Today’s agenda

1. What we think is a “wow team”

2. Our team before wow…the “agile rut”

3. Getting to wow - our Four Commandments
   One: Get the basics right
   Two: No idea is too silly
   Three: Make everything fun!
   Four: Start small
1. What is a “wow” team?
A team that…



   …ideates,
  innovates,
   and takes
  pride in its
        work
                 http://static.iclipart.com/thumbs/022/batch_05/adolescents_children_189021_tnb.png
…inspires
                                                                                                            others
                                                                                                            around
                                                                                                            them

http://www.writespirit.net/inspirational_talks/political/martin_luther_king_talks/martin-luther-king2.jpg
…delights its clients




http://www.theultimategameoflife.com/new/wp-content/uploads/Happy_people_dancing_Back50.jpg
…and is driven to get from “Good to Great”
2. Our “team” (before wow)
Who are we?




Ritcha Malhotra,     Gourav Tiwari,   Zainab Alikhan,
Team member          Team member      Product owner
1. Prod deployments
                                          every 2 to 4 weeks
                                       2. Dept size    50%,
                                          doing same work
                                       3. Quality
                                       4. Support costs
                 Agile    …continues        Becoming      Complacency
               adoption                    really good      creeps in
                begins


               Jan 2007   Jan 2008          Jan 2009        Jan 2010


                                                         1. Taking
All projects
 waterfall                                                  shortcuts
                                                         2. Becoming
                                                            mechanical
                                                         3. Little freshness
Project 1: Feb-Apr 2010      Project 2: May-Jul 2010
                                   …a few short months later

 Being Agile…but somewhat      Doing something new and
 mechanical                    exciting every day

 Get the work done…but did     Rarely miss sprint commitments
 miss sprint commitments      + “stretch” stories
                              + refactoring on the side

 When things go wrong they     When things go wrong, their
 struggle..                    best comes out

 “Managing”                    “Two steps ahead”
From “Managing”          To “Two steps ahead”




                  How?
3. Getting to “wow”
How did we realize our complacency?

   1. Being in touch with the        2. Asking ourselves
      external world: books,            the right questions
      blogs, talks



    Bonus: Organizational culture that encouraged us to
                learn, fail, push the limits
A “wow” team… gets its drive from within




   http://2.bp.blogspot.com/__laXXxBLiss/TC4Q-mBrUUI/AAAAAAAAAAY/-RvdQsPqFcI/s1600/push.gif
Our Four Commandments
Do you remember your ABCs?
Commandment One: GET THE BASICS RIGHT



              SHU                  HA                  RI




           Practitioner        Journeyman           Expert




  When you’re losing track of the principles, go back to the practices
Commandment One: GET THE BASICS RIGHT



              SHU                  HA                  RI




           Practitioner        Journeyman           Expert




  When you’re losing track of the principles, go back to the practices
Commandment One: GET THE BASICS RIGHT



          Never skip retrospectives
Commandment One: GET THE BASICS RIGHT



          Get stories to done-done
Do you think an idea is silly?
Commandment Two: NO IDEA IS TOO SILLY




             http://www.weirdwarp.com/2010/05/newtons-apple-falls-upwards/



        Don’t judge ideas before giving them a shot
Commandment Two: NO IDEA IS TOO SILLY



             Thought for the week
Commandment Two: NO IDEA IS TOO SILLY




                          http://www.abriefhistoryofdisbelief.org/atheism-vs-christianity.html
Are you doing anything that’s boring?
Commandment Three: MAKE EVERYTHING FUN




                              If something’s not fun, you’re not going to do it well



Image source http://www.beyond-bananas.com/wp-content/uploads/2011/05/fun.gif?w=298
Commandment Three: MAKE EVERYTHING FUN


               Feature Matrix




1 Footnote
Commandment Three: MAKE EVERYTHING FUN


               Raise your hand




                http://blogs.westword.com/latestword/raised%20hand.JPG
Do you have a big goal?
Commandment Four: START SMALL




                                                                   SOURCE:http://deedseeds.com/




Image source http://www.beyond-bananas.com/wp-content/uploads/2011/05/fun.gif?w=298
Commandment Four: START SMALL

               Most team-ish room
Commandment Four: START SMALL


                      Parking lot
Takeaways

 Without innovation and learning even agile can get into a rut
 Preventing this rut is about the people and their drive to
 learn and stay fresh
 Our Four Commandments will help get on the path to “wow”
   One: Get the basics right
   Two: No idea is too silly
   Three: Make everything fun!
   Four: Start small

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Agile conf 2011:From team to wow team - An agile team's journey

  • 1. WORKING DRAFT Last Modified 8/15/2011 2:17 PM Eastern Standard Time Printed 8/15/2011 2:17 PM Eastern Standard Time From Team to “Wow Team”: An Agile Team’s Journey Gourav Tiwari and Zainab Alikhan
  • 2. Project 1: Feb-Apr 2010 Project 2: May-Jul 2010 …a few short months later An Agile team…being mechanical Doing something new and in following practices exciting every day Though they got the work done… Rarely missed sprint commitments they missed sprint commitments + “stretch” stories often + refactoring on the side When things went wrong they When things went wrong, their struggled… best came out Just “Managing” “Two steps ahead”
  • 3. Project 1: Feb-Apr 2010 Project 2: May-Jul 2010 Velocity = 17 Velocity = 35
  • 4. Project 1: Feb-Apr 2010 Project 2: May-Jul 2010 Project delivered Project delivered 2 weeks behind schedule 3 weeks early
  • 5. Project 1: Feb-Apr 2010 Project 2: May-Jul 2010 Clients ≠ happy Clients = full of praise
  • 6. How did they get from Project 1 to Project 2?
  • 7. Today’s agenda 1. What we think is a “wow team” 2. Our team before wow…the “agile rut” 3. Getting to wow - our Four Commandments One: Get the basics right Two: No idea is too silly Three: Make everything fun! Four: Start small
  • 8. 1. What is a “wow” team?
  • 9. A team that… …ideates, innovates, and takes pride in its work http://static.iclipart.com/thumbs/022/batch_05/adolescents_children_189021_tnb.png
  • 10. …inspires others around them http://www.writespirit.net/inspirational_talks/political/martin_luther_king_talks/martin-luther-king2.jpg
  • 12. …and is driven to get from “Good to Great”
  • 13. 2. Our “team” (before wow)
  • 14. Who are we? Ritcha Malhotra, Gourav Tiwari, Zainab Alikhan, Team member Team member Product owner
  • 15. 1. Prod deployments every 2 to 4 weeks 2. Dept size 50%, doing same work 3. Quality 4. Support costs Agile …continues Becoming Complacency adoption really good creeps in begins Jan 2007 Jan 2008 Jan 2009 Jan 2010 1. Taking All projects waterfall shortcuts 2. Becoming mechanical 3. Little freshness
  • 16. Project 1: Feb-Apr 2010 Project 2: May-Jul 2010 …a few short months later Being Agile…but somewhat Doing something new and mechanical exciting every day Get the work done…but did Rarely miss sprint commitments miss sprint commitments + “stretch” stories + refactoring on the side When things go wrong they When things go wrong, their struggle.. best comes out “Managing” “Two steps ahead”
  • 17. From “Managing” To “Two steps ahead” How?
  • 18. 3. Getting to “wow”
  • 19. How did we realize our complacency? 1. Being in touch with the 2. Asking ourselves external world: books, the right questions blogs, talks Bonus: Organizational culture that encouraged us to learn, fail, push the limits
  • 20. A “wow” team… gets its drive from within http://2.bp.blogspot.com/__laXXxBLiss/TC4Q-mBrUUI/AAAAAAAAAAY/-RvdQsPqFcI/s1600/push.gif
  • 22. Do you remember your ABCs?
  • 23. Commandment One: GET THE BASICS RIGHT SHU HA RI Practitioner Journeyman Expert When you’re losing track of the principles, go back to the practices
  • 24. Commandment One: GET THE BASICS RIGHT SHU HA RI Practitioner Journeyman Expert When you’re losing track of the principles, go back to the practices
  • 25. Commandment One: GET THE BASICS RIGHT Never skip retrospectives
  • 26. Commandment One: GET THE BASICS RIGHT Get stories to done-done
  • 27. Do you think an idea is silly?
  • 28. Commandment Two: NO IDEA IS TOO SILLY http://www.weirdwarp.com/2010/05/newtons-apple-falls-upwards/ Don’t judge ideas before giving them a shot
  • 29. Commandment Two: NO IDEA IS TOO SILLY Thought for the week
  • 30. Commandment Two: NO IDEA IS TOO SILLY http://www.abriefhistoryofdisbelief.org/atheism-vs-christianity.html
  • 31. Are you doing anything that’s boring?
  • 32. Commandment Three: MAKE EVERYTHING FUN If something’s not fun, you’re not going to do it well Image source http://www.beyond-bananas.com/wp-content/uploads/2011/05/fun.gif?w=298
  • 33. Commandment Three: MAKE EVERYTHING FUN Feature Matrix 1 Footnote
  • 34. Commandment Three: MAKE EVERYTHING FUN Raise your hand http://blogs.westword.com/latestword/raised%20hand.JPG
  • 35. Do you have a big goal?
  • 36. Commandment Four: START SMALL SOURCE:http://deedseeds.com/ Image source http://www.beyond-bananas.com/wp-content/uploads/2011/05/fun.gif?w=298
  • 37. Commandment Four: START SMALL Most team-ish room
  • 38. Commandment Four: START SMALL Parking lot
  • 39. Takeaways Without innovation and learning even agile can get into a rut Preventing this rut is about the people and their drive to learn and stay fresh Our Four Commandments will help get on the path to “wow” One: Get the basics right Two: No idea is too silly Three: Make everything fun! Four: Start small