5. SOCIAL MEDIA:
• where you will discover the latest news – become a fun
on FB
• tempting offers- latest News on TW
• photos and videos from across our award-winning
collection of hotels – Visit us on Flickr to view
photography of each award-winning destination
• resorts, spas and restaurants – to view video
collection YT
6.
7. HOW TO WIN:
• Site changing (make it easier and adding light music )
• Training session to increase the 5* services
• Highly needed CRM –the art of listening
• F&B to be improved and more creative