Web 2.0 Technologies – Where is the Value


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  • Web 2.0 Technologies – Where is the Value

    1. 1. <ul><li>Web 2.0 Technologies – Where is the Value </li></ul><ul><li>by </li></ul><ul><li>Brian MacLeod </li></ul><ul><li>Chief Information Management Architect </li></ul><ul><li>Canadian Public Sector </li></ul>
    2. 2. Computing Future <ul><li>By 2015, desktop operating systems will be largely irrelevant. The Web will be the only OS worth coding for. It won't matter what device you use, as long as it runs on the Web OS. You will reach the same distributed computer whether you log on via phone, PDA, laptop, or HDTV. </li></ul>
    3. 3. Government 2.0 <ul><li>Expected to deliver: </li></ul><ul><ul><li>Faster services </li></ul></ul><ul><ul><li>Simpler to use; </li></ul></ul><ul><ul><li>Secure; </li></ul></ul><ul><ul><li>Cost-effective. </li></ul></ul>
    4. 4. <ul><li>“ By continuing to adopt an integrated approach to service and service delivery, one that is based on the needs of people, both citizens and employees, rather than the structure of departments, the Government of Canada expects to make services faster and simpler to use, more secure, more cost-effective, and less burdensome to users in terms of time, cost and effort.&quot; </li></ul><ul><li>Ken Cochran, CIO GoC, GTEC 2007 </li></ul>Government 2.0
    5. 5. Government 2.0 Copyright © Open Text Corporation. All rights reserved. Control t he risk & cost of content provide a compelling user Experience Agility and innovation Empower P eople and decision-making
    6. 6. Web 2.0 Anthropologists Perspective <ul><li>http:// www.youtube.com/watch?v = NLlGopyXT_g </li></ul>
    7. 7. Web 2.0 Defined <ul><li>Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an &quot;architecture of participation,&quot; and going beyond the page metaphor of Web 1.0 to deliver rich user experiences. </li></ul><ul><li>Tim O’Reilly, O'Reilly Media, Inc. 2005 </li></ul>
    8. 8. Web 2.0 - Hype or Reality <ul><li>74% : CIOs say Web 2.0 applications will significantly increase their security risk over the next three years (CIO Insight); </li></ul><ul><li>12% : Of online consumers use RSS (Jupiter Research); </li></ul><ul><li>12 million : Households will subscribe to podcasts by 2010 (Forrester Research); </li></ul><ul><li>52.4 million : B logs tracked by Technorati as of August 2006 (Technorati); </li></ul><ul><li>67,000 : N ew blog entries posted each hour (Technorati); </li></ul><ul><li>9,232 hrs/day uploaded : Every six months YouTube will produce more than the three American networks have done over the last 60 years (1.5 million hours). </li></ul>
    9. 9. Work Place Perspective <ul><li>Do you feel that: </li></ul><ul><ul><ul><li>networking is extremely beneficial to your professional development. </li></ul></ul></ul><ul><ul><ul><li>expanding your professional network would help you do your job more effectively. </li></ul></ul></ul><ul><ul><ul><li>you are more productive in your job when surrounded by colleagues with whom you have a good relationship/rapport. </li></ul></ul></ul>
    10. 10. What are the pieces of Social Computing? wikis blogs discussions profiles rating tagging search scanning notification presence workspaces shared bookmarks watches permissions podcasting feeds
    11. 11. Government access anywhere anytime
    12. 12. Benefits <ul><ul><ul><li>Reduce email and information overload </li></ul></ul></ul><ul><ul><ul><li>Prioritization of content and people (who/what interests me?) </li></ul></ul></ul><ul><ul><ul><li>Collaborate with internal and external peers – outside the email box. </li></ul></ul></ul>Slide
    13. 13. Benefits Continued <ul><ul><ul><li>Drive cross-functional engagement to foster new ideas/innovation </li></ul></ul></ul><ul><ul><ul><li>Offer easy access to unstructured content (non-documented opinions, discussions, experiences) </li></ul></ul></ul><ul><ul><ul><li>Build long term corporate knowledge bases </li></ul></ul></ul>Slide
    14. 14. Knowledge Worker Loss <ul><li>In the Federal Public Sector: </li></ul><ul><ul><ul><li>29% of the 2002 workforce have already left. </li></ul></ul></ul><ul><ul><ul><li>45% of this workforce will leave by 2011. </li></ul></ul></ul><ul><ul><ul><li>5.5% will leave each year starting in 2011. </li></ul></ul></ul><ul><ul><ul><li>75% of the 2001 executives plan to retire by 2011. </li></ul></ul></ul>
    15. 15. Next Generation Knowledge Worker <ul><li>http:// www.youtube.com/watch?v =dGCJ46vyR9o </li></ul>
    16. 16. Copyright © Open Text Corporation. All rights reserved. &quot;Do, or do not. There is no 'try'.“ - Yoda ('The Empire Strikes Back')
    17. 17. Links of Interest… <ul><li>Government 2.0 Best Practices… </li></ul><ul><li>http://government20bestpractices.pbwiki.com/ </li></ul><ul><li>What is social networking, wiki, blog, twitter, rss… </li></ul><ul><li>http://www.commoncraft.com/show </li></ul><ul><li>Videos on Web 2.0… </li></ul><ul><li>http:// www.youtube.com/watch?v =CQibri7gpLM&eurl=http://enterprise20partone.wetpaint.com/page/Web+2.0+videos   </li></ul><ul><li>http:// www.youtube.com/watch?v =nsa5ZTRJQ5w&eurl=http://enterprise20partone.wetpaint.com/page/Web+2.0+videos   </li></ul><ul><li>Jimmy Wales: How a ragtag band created Wikipedia </li></ul><ul><li>h ttp://www.ted.com/index.php/talks/jimmy_wales_on_the_birth_of_wikipedia.html </li></ul>
    18. 18. Brian MacLeod [email_address] Come Visit us at Booth 605 - Showcase Floor