Wireless Technology Changes The Way Government Works


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  • Wireless Technology Changes The Way Government Works

    1. 1. How Wireless Technology Changes the Way Government Works Rob Currie, TELUS October 29, 2008
    2. 2. Agenda <ul><li>Technological Improvements </li></ul><ul><ul><li>Networks and Devices </li></ul></ul><ul><li>Mobility & Government: Today’s View </li></ul><ul><li>Public Sector Drivers and Mobility </li></ul><ul><li>Mobile Government – The Art of the Possible </li></ul>
    3. 3. Wireless Networks Are Getting Faster 2007 2008 2009 2010 2011 2012 2013 Long Term Evolution (LTE) 50 Mbps+ High Speed Packet Access (HSPA) 7 – 30 Mbps EVDO Rev A 3.2Mbps TELUS & Bell Partnering to Build New National High-Speed Network
    4. 4. <ul><ul><li>Processing power </li></ul></ul><ul><ul><li>Wireless speeds </li></ul></ul><ul><ul><li>Screen quality </li></ul></ul><ul><ul><li>Application support </li></ul></ul><ul><ul><li>Multimedia capabilities </li></ul></ul><ul><ul><li>GPS enabled </li></ul></ul><ul><ul><li>International roaming </li></ul></ul>Devices Keep Getting More Powerful Mobility Enables Government Transformation
    5. 5. Public Sector Adoption of Mobility Applications N=[685,944] The Next Wave Government Leads the Way
    6. 6. Next Wave Mobility Apps Address Government Drivers <ul><li>Citizen-Centric Service Delivery </li></ul><ul><li>Optimizing Efficiency & Productivity </li></ul><ul><li>Ensuring Safety & Security </li></ul><ul><li>Addressing the Demographic Challenge: Supporting Public Sector Renewal </li></ul>
    7. 7. Citizen-Centric Service Delivery <ul><li>Emergency Information Notification: </li></ul><ul><li>Official information about emergencies and disasters as SMS public service </li></ul><ul><li>Wireless AMBER Alerts for Child Abductions: </li></ul><ul><li>USA Phone subscribers can opt-in at www.wirelessamberalerts.org </li></ul><ul><li>More than 390 children safely recovered since 2003 </li></ul><ul><li>Medical appointment reminders: </li></ul><ul><li>National Health Service uses SMS to remind outpatients of appointments </li></ul><ul><li>Missed Appointments reduced by 33%, translates into savings of £250 million annually </li></ul>Many GPS applications (snow removal verification, smart meters, etc.)
    8. 8. Optimizing Efficiency & Productivity <ul><li>Arrive on time … Audible turn-by-turn GPS directions for meetings </li></ul><ul><li>Multi-tasking … Receive transcribed voicemail messages while in meetings </li></ul><ul><li>Accelerate government … capture and process information remotely (inspection results, audits, etc) </li></ul>
    9. 9. Ensuring Safety & Security of Assets <ul><li>Real-time Tracking of Goods, Cargo with Asset Tags </li></ul><ul><li>Two-way dispatch with GPS-enabled handsets </li></ul><ul><li>Manage Fleet with in-vehicle GPS modem and capture status of ignition, battery voltage, door sensor, etc </li></ul><ul><li>Track with a single screen; Create pre-defined zones and auto alert when signal exits zone </li></ul>
    10. 10. Ensuring Safety & Security of Citizens <ul><li>Secure remote access to police records and systems  more productive officers and more road presence. </li></ul><ul><li>Mass Notification  for emergency situations, critical weather information, etc. </li></ul><ul><li>Alert & Assist  Better security for workers with real-time notification for immediate help and GPS coordinates </li></ul><ul><li>Offender Tracking  ankle bracelets signal location i.e. enforcing restraining orders </li></ul>
    11. 11. Demographic Challenge: Supporting PS Renewal <ul><li>Planning Anytime/anywhere access to government planning information </li></ul><ul><li>Recruitment Mobile enablement attracts Millennials </li></ul><ul><li>Development/Retention Provide additional flexibility for employees through work-life balance, mobile tools for knowledge workers </li></ul><ul><li>Enabling Infrastructure eTools, secure anywhere/anytime access to information, empower managers and execs to manage remotely, virtual teams </li></ul>
    12. 12. Mobile Government “The Art of the Possible”
    13. 13. Evolution of Location Based Services (LBS) <ul><li>Application Examples </li></ul><ul><li>Seamless tracking by emergency services (as mandated by government legislation in some regions) </li></ul><ul><li>Geotagging images and videos </li></ul><ul><ul><li>Location stamping images and videos </li></ul></ul><ul><li>Finding the location of people in a contacts list </li></ul><ul><li>Use of presence information for real-time context </li></ul><ul><ul><li>Routing to appropriate contact number (office, home, mobile number) </li></ul></ul><ul><ul><li>Locating the nearest government services </li></ul></ul><ul><ul><li>Providing proximity alerts when near a specific location </li></ul></ul><ul><ul><li>Receiving relevant weather/emergency news based on current location </li></ul></ul>
    14. 14. Mobile Payments <ul><li>Emerging technology </li></ul><ul><li>Enables applications like Revenue Collection </li></ul><ul><li>Allows your mobile phone to be used as a payment method for making purchases, access events or even use public transportation by touching the phone to a reader. </li></ul><ul><li>In Japan, already 30 million mobile payment subscribers </li></ul><ul><li>UK running large-scale pilot with subway ridership </li></ul>
    15. 15. Key Points - Summary <ul><li>Mobility is already widely deployed for mission-critical applications and solutions </li></ul><ul><li>Wireless technology is making departments more efficient and productive </li></ul><ul><li>New capabilities like GPS tracking are introducing new ways of managing your assets effectively </li></ul>Mobility is Transformational to Government Service Delivery
    16. 16. Questions ? [email_address] Thank You