Discover how self-service operational analytics can help business leaders and management teams close the strategy to execution gap.
Strategy is supposed to differentiate companies, creating new blue oceans of growth, yet often senior executives lay out new, exciting business plans without arming their employees with the plans, capabilities and insights required to execute their vision. They essentially expect to achieve significantly better results with the same intelligence and resources they have always had.
HINT: To close the strategic execution GAP transform your operational data into actionable insight
More than Just Lines on a Map: Best Practices for U.S Bike Routes
Self-Service Operational Analytics: Close the Strategy to Execution Gap
1.
2. To close the strategic execution GAP
you need to transform your operational
data into actionable insight
3. What BI sees
The GAP has hidden depths
What’s actually going on
(The hidden costs of uncertainty and strategic misalignment)
Order
expediting
Countless
unproductive
meetings
Obsolete, short
dated or excess
stock
Penalties,
lost sales,
unplanned
discounts
Excessive
Overtime
Multiple
shipments &
backorders
Frustrated
employees
Customer
Complaints,
Free of Charge
orders,
credits
Constant status
reporting & data
reconciliation
Managing
multiple versions
of the truth
(usually Excel)
Lack of trust in
data = poor
decision making
Worse, we
pay people
to manage
all this…
Even worse,
we often
reward
them for it!
4. What are the consequences of the GAP?
Executive Management
Business Suite
Any DB
Key
Performance
Indicators
Operational management
Control lists,
Action lists
Exception lists
Process
Performance
Indicators
Operational Execution
Business IT Systems
SE 16 SQVI ABAPMaintainable?
Expert dependent?
Scalable?
Reliable?
Secure?
(Hidden) costs?
RISK
Corporate BI and
Reporting systems
5. Every Angle fills the GAP
Executive Management
Business Suite
Any DB
Corporate BI and
Reporting systems
Key
Performance
Indicators
Operational management
Control lists,
Action lists
Exception lists
Process
Performance
Indicators
Operational Execution
Business IT Systems
6. Supply Chain
Sales & DistributionProcurement
IT
Human Resources Plant Maintenance
Finance
Governance, Risk
& Compliance
UNDERSTAND:
Every Angle
empowers employees
with its added
intelligence and
actionable insight.
This enables them to
understand and
resolve critical
business questions -
instantly.
“Which purchase
orders are critical
and which ones
can we delay or
cancel?”
“Are we able to
fulfill our current
and future
customer
demand?”
“What is the
order backlog per
customer and the
predicted delivery
date?”
“How much
cash is tied op
in excess
inventory?”
“What is the
maintenance and
spare part
demand (and
costs) for the
coming period?”
“Are we retaining
our most
valuable
assets?”
“How accurate is
our master and
transactional
data?”
“Where are we
exposed to
Segregation of
Duty risks?”
Understand
Control
Improve
7. Supply Chain
Sales & DistributionProcurement
IT
Human Resources Plant Maintenance
Finance
Governance, Risk
& Compliance
Understanding
enables performance
CONTROL
Cost-to-serve
Customer
service
Working capital
(inventory &
cash)
Employee
productivity &
engagement
Data integrity
Conformance &
Compliance
Asset utilisation
Understand
Control
Improve
Supplier
performance
8. Supply Chain
Sales & DistributionProcurement
IT
Human Resources Plant Maintenance
Finance
Understand
Control
Improve
Governance, Risk
& Compliance
Control enables total
business
IMPROVEMENT
Lead times
Revenue
Return on
working capital
Return on
human capital
Reporting
accuracy
Operational risk
management
Return on
fixed capital
Expense
9. You cannot control what you don‘t understand,
and you cannot improve what you can‘t control
Need to understand this… …before achieving
this
UNDERSTAND CONTROL IMPROVE INNOVATE
Root causes of issues
and disruptions
Business
performance
Value chain
orchestration
Data integrity, compliance,
human error, schedule
adherence, process
conformance issues.
Service levels, inventory
control, supplier performance,
plan adherence, compliance,
data integrity
Customer retention, operating
cost, revenue, margin, risk
prevention, integrity, cashflow…
Redirect time and cash from
waste to innovation
Process
performance
10. UNDERSTAND CONTROL IMPROVE INNOVATE
Data integrity, compliance,
human error, schedule
adherence, process
conformance issues.
Service levels, inventory
control, supplier performance,
plan adherence, compliance,
data integrity
Customer retention, operating
cost, revenue, margin, risk
prevention, integrity, cashflow…
Redirect time and cash from
waste to innovation
Understands this… …helping you to
achieve this
…this …and this.
Understanding enables control, control enables improvement
Root causes of issues
and disruptions
Business
performance
Value chain
orchestration
Process
performance
11. Control
Economic
value
ImproveUnderstand
Customer service
Cost-to-serve
Supplier performance
Asset utilisation
Employee productivity &
engagement
Conformance and
compliance
Data integrity
Working capital (inventory
/ cash)
Profit
margin
Capital
efficiency
Corporate
control
Revenue
Expense
Return on fixed
capital
Return on
human capital
Operational
risk
Management
Reporting
accuracy
Return on
working capital
Supply chain and
operations Issues and
root causes
Order to cash issues
and root causes
Procurement issues
and root causes
Plant maintenance
issues and root causes
HR information
and insight
IT issues
and root causes
GRC issues
and root causes
Finance and financial
reporting issues
Editor's Notes
Every Angle gives you insight in the different busin
Cross-process, Self-service, Actionable insight
Measure – KPIs
Analyze – bottlenecks & processes
Act immediately
Every Angle gives you insight in the different busin
Cross-process, Self-service, Actionable insight
Measure – KPIs
Analyze – bottlenecks & processes
Act immediately
Every Angle gives you insight in the different busin
Cross-process, Self-service, Actionable insight
Measure – KPIs
Analyze – bottlenecks & processes
Act immediately