20 Ways To Immediately Improve Results In Sales & BDC

1. Pg. 23
20 Ways To Immediately
Improve Results In Sales
& BDC
Tom Stuker
President
Stuker and Associates

2. 20 Ways To Immediately Improve Results
in Sales & BDC
1. Opportunities – Maximizing » The 4-Points Of Contact
2. More Outbound » Calls Per Hour
3. Manage Travel Rate-Show Ratio » Sales – Conversion
4. Maximizing The Lost Sale / Referrals
5. Motivating The Customer To Action – Urgency
6. Leaving Better Messages Customers Will Respond To
7. Setting Appointments For The Manager On Duty
8. Switchboard Operator / Sales Secretary

3. 20 Ways To Immediately Improve Results in
Sales & BDC
9. All Inbound Calls To The BDC?
10. Increasing Attempts To Contact On First Day Leads!
11. Using The BDC To Feed Top Sales People To 30+ Units
12. Asking For And Getting Referrals In The Phone Up
13. Manager T.O. On The Phone Up – The 15 Minutes
Window
14. Make Sure Your BDC Manager Is More Retail Than Detail
15. Utilizing BDC To Develop New Sales People In Their 1st
Week

4. 20 Ways To Immediately Improve Results in
Sales & BDC
Turning Your CRM Into An ATM!
16. Establish a Proactive Culture!
17. The 1-2-3 Sheets Referrals Before Delivery
18. 3-Day Follow-Up Call
19. Selling 20 Units Per Month On 10 Quality Calls Per Day
20. Attend & Participate in an Internet Sales 20 Group