1. Apps DBA / DBA Managed Services
The Need for Managed Services
As enterprises face increased financial pressure, they’re looking to managed services to offload capex
and improve operational efficiencies. Additionally, enterprises are turning to managed services to en-
able them to focus more attention and money on core competencies. Managed services free up valu-
able information technology (IT) resources, decrease staffing needs and enable enterprises to invest in
activities that differentiate them from their competitors.
Our key findings on Managed Services
• A significant number of enterprises are willing to spend large portions of their IT budgets on
managed services
• Majority of enterprises already use a managed service and have been doing so for between
one and four years
• The European market has had the strongest uptake in managed services, followed by North
Our Support Activities Includes American enterprises
• 365 Days a Year – DBA Support Blink Consulting’s Managed Services
• 24 X 7 Lights Out Monitoring
Customized solutions are no more a demand…it’s a “Need” and when it comes to delivering services
• Primary & Secondary Account in managing and supporting databases, we understand that need and remain committed to help cus-
DBA’s tomers balance cost, complexity and capacity.
• Telephone & Email Support Blink’s proficient Database Administration Services and Professional Services are channeled by a
flexible service model and Balanced Scorecard methodology.
• Access to Our On-Line Ticketing
System Our DBA Services:
• Weekly & Monthly Database • Database architecture services
Performance Reports • Installing and Configuration of Oracle Database, Oracle E-Business, Oracle Application
Server(Oracle Fusion Middleware)
• Monthly Incident Reports
• Upgrade of Oracle Database and Oracle E-Business Suite
• Weekly Conference Calls • Proactive support of Oracle Infrastructure
• Backups & Recovery • Performance tuning
• Complete database administration – patching, refreshes, tuning, troubleshooting and patch
• Mgmt of Complex Environments –
research
RAC / Data Guard / Fail Over / Load • Optimal system performance through proactive maintenance
Balancing • Backup and Recovery services
• SOX Compliance - Oracle Quarterly
Our Professional Services:
CPU Updates • Infrastructure Planning & Design
• Point Release Database & Applica • Implementations & Upgrades
tion Upgrades • Performance Tuning
• Backups & Disaster Recovery Planning
• TAR Management
• RAC, RMAN & Data Guard Implementation (Physical Standby) – 10g/11g
• Basic UNIX Administration • E-Business Suite Shared Application Tier Implementation – 11i/R12
• E-Business Suite Parallel Concurrent Processing setup and Hardware Load Balancer Setup
- 11i/R12
• Technical Staffing
For more information on how Blink Consulting’s solutions can benefit your business:
Visit our web site: www.blinkconsulting.com or Email us at: info@blinkconsulting.com