Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO   Köln, 19. Septembe...
Contents <ul><li>Babylon: Terms & Acronyms </li></ul><ul><li>Definition </li></ul><ul><li>The „5 C“ of ECM </li></ul><ul><...
 
Babylon: Terms & Acronyms
© PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Manag...
© PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Manag...
© PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Manag...
?
ERP  CRM CMS
E RP  C R M   CM S ECM
 
 
Definition
AIIM International, 2001 Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
Enterprise Content Management:  Technologies used to  Capture, Manage, Store, Preserve, and Deliver  Content and Documents...
Enterprise Content Management is a  Strategy  or  Vision ,  not a single Product!
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Dat...
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Dat...
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Dat...
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Dat...
The « 5 C » of ECM
 
 
Content
 
Collaboration
 
Compliance
,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record...
 
Continuity
 
Cost
 
ECM Components
AIIM Model for ECM  Enterprise Content Management CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
CAPTURE Input Management Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financi...
CAPTURE Human created Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial ...
CAPTURE Application created Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><li>Fina...
CAPTURE Recognition Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Ap...
CAPTURE Forms Processing Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financi...
CAPTURE COLD Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applicati...
CAPTURE Indexing & Classification Input <ul><li>Barcode </li></ul>COLD/ERM  <ul><li>E-Billing </li></ul>Aggregation <ul><l...
MANAGE WCM RM WF/ BPM DM Collab
MANAGE WCM RM WF/ BPM DM Collab
MANAGE Document Management <ul><li>Check-in/Check-out </li></ul><ul><li>Version Management </li></ul><ul><li>Search and Na...
MANAGE Collaboration <ul><li>Collaborative authoring  </li></ul><ul><li>Knowlege bases  </li></ul><ul><li>Whiteboards  </l...
MANAGE Web Content Management <ul><li>Content creation </li></ul><ul><li>Publication process </li></ul><ul><li>Conversion ...
MANAGE Records Management <ul><li>Filing structures and file plans </li></ul><ul><li>Thesaurus </li></ul><ul><li>Retention...
MANAGE Business Process Management <ul><li>Process and structure organization </li></ul><ul><li>Process design </li></ul><...
STORE Repositories Library Services Technologies
STORE <ul><li>File Systems </li></ul><ul><li>Content Management   Systems </li></ul><ul><li>Databases  </li></ul><ul><li>D...
STORE <ul><li>Search/Retrieval </li></ul><ul><li>Version Control </li></ul><ul><li>Check In/Check Out </li></ul><ul><li>Au...
STORE Technologies <ul><li>Hard Disk </li></ul><ul><ul><li>RAID </li></ul></ul><ul><ul><li>SAN </li></ul></ul><ul><ul><li>...
STORE Repositories Library Services Technologies ILM  Information Lifecycle Management
PRESERVE <ul><li>Archive </li></ul><ul><li>Paper </li></ul><ul><li>Microfilm </li></ul><ul><li>NAS/SAN </li></ul><ul><li>W...
PRESERVE Long-term archiving <ul><li>Digital optical storage media: </li></ul><ul><li>WORM OD (Write Once Read Many Optica...
PRESERVE Long-term archiving <ul><li>Digital optical storage media: </li></ul><ul><li>WORM OD (Write Once Read Many Optica...
PRESERVE Long-term archiving <ul><li>Digital optical storage media: </li></ul><ul><li>WORM OD (Write Once Read Many Optica...
PRESERVE <ul><li>Archive </li></ul><ul><li>Paper </li></ul><ul><li>Mikrofilm </li></ul><ul><li>NAS/SAN </li></ul><ul><li>C...
DELIVER Output Management <ul><li>Datatransfer via   EDI, XML and other formats </li></ul><ul><li>Digital TV </li></ul><ul...
DELIVER Transformation <ul><li>Datatransfer via </li></ul><ul><li>Digital TV </li></ul><ul><li>Paper </li></ul><ul><li>Ema...
DELIVER Security <ul><li>Digital TV </li></ul><ul><li>Datatransfer via   EDI, XML and other formats </li></ul><ul><li>Digi...
DELIVER Distribution
CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab ECM Model 2003 ECM House 2005
ECM House
ECM House
<ul><li>DAM Digital Asset Management </li></ul><ul><li>E-Mail Management </li></ul><ul><li>EAI Enterprise Application Inte...
 
 
 
Market Developments & Trends
<ul><ul><li>ECM Suites   </li></ul></ul><ul><ul><li>ECM integrated Systems </li></ul></ul><ul><ul><li>ECM Components & Ser...
 
 
 
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration Competing ...
&quot;Traditional&quot;  DMS and ECM Vendors
<ul><li>International ECM Vendors </li></ul><ul><li>IBM </li></ul><ul><li>FileNet </li></ul><ul><li>EMC Documentum </li></...
<ul><li>Midsize ECM Vendors </li></ul><ul><li>Ceyoniq </li></ul><ul><li>d.velop </li></ul><ul><li>Docuware </li></ul><ul><...
The &quot;Attackers&quot;
<ul><li>Collaboration </li></ul><ul><li>Microsoft </li></ul><ul><ul><li>Vista with Workflow, Sharepoint Portal Server, Inf...
<ul><li>Output Management </li></ul><ul><li>Adobe </li></ul><ul><li>Betasystems </li></ul><ul><li>ISIS </li></ul><ul><li>X...
<ul><li>„ Printer“-Hardware </li></ul><ul><li>XEROX </li></ul><ul><li>CANON </li></ul><ul><li>Brother </li></ul><ul><li>Le...
<ul><li>Databases </li></ul><ul><li>IBM </li></ul><ul><li>Oracle </li></ul><ul><li>Microsoft </li></ul><ul><li>and others ...
<ul><li>Storage-System Vendors </li></ul><ul><li>EMC </li></ul><ul><li>HDS </li></ul><ul><li>HP </li></ul><ul><li>IBM </li...
<ul><li>System Vendors </li></ul><ul><li>More and more … </li></ul>Industry Solutions
<ul><li>ERP Standard-Software </li></ul><ul><li>SAP </li></ul><ul><li>Oracle </li></ul><ul><li>Sage </li></ul><ul><li>and ...
<ul><li>Web Content Management </li></ul><ul><li>Vignette </li></ul><ul><li>Stellent </li></ul><ul><li>Interwoven </li></u...
The market grows fast …
The market grows fast …     But the growth is shared  among many  old and new competitors
 
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CO...
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CO...
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CO...
~ 1 ~
 
Is ECM only a Vision?
ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The c...
~ 2 ~
 
Convergence
WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to E...
~ 3 ~
 
Consolidation
The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market...
~ 4 ~
 
The Value of Information
Information has only inherent value when it is used as knowledge in processes.  The value of information must be  consider...
~ 5 ~
 
Our Dependence on Information
The dangerous dependence on the availability and correctness of electronic information is constantly growing. Companies, g...
~ 6 ~
 
Information Overflow
We suffer from information overflow. Identifying the valuable, important information is a tedious process. Systematic, acc...
~ 7 ~
 
Information Gap
The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably l...
~ 8 ~
 
Value of ECM
The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. The necessity...
~ 9 ~
 
ECM as Infrastructure
ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality...
~ 10 ~
 
A Problem of our Generation:
The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems w...
 
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CO...
Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com This presentation and the related text documentation...
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[EN] Enterprise Content Management - Definitions, Components and Challenges | DMS EXPO 19.09.2006 | Ulrich Kampffmeyer | conversion problems

  1. 1. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO Köln, 19. September 2006 P R O J E C T C O N S U L T Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH
  2. 2. Contents <ul><li>Babylon: Terms & Acronyms </li></ul><ul><li>Definition </li></ul><ul><li>The „5 C“ of ECM </li></ul><ul><li>ECM Components </li></ul><ul><li>Market Developments and Trends </li></ul><ul><li>Outlook </li></ul>
  3. 4. Babylon: Terms & Acronyms
  4. 5. © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow EDM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Preservation Compliant Transaction Archiving CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS
  5. 6. © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS ECM DCT TCM UDO PDD PDM BI
  6. 7. © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS DCT TCM UDO PDD PDM BI ECM
  7. 8. ?
  8. 9. ERP CRM CMS
  9. 10. E RP C R M CM S ECM
  10. 13. Definition
  11. 14. AIIM International, 2001 Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
  12. 15. Enterprise Content Management: Technologies used to Capture, Manage, Store, Preserve, and Deliver Content and Documents related to Organizational Processes.
  13. 16. Enterprise Content Management is a Strategy or Vision , not a single Product!
  14. 17. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Enterprise Content Management – infrastructure Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  15. 18. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 1 Middleware Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  16. 19. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 2 Independent Services for all Applications Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  17. 20. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 3 Uniform, Federated Enterprise Repository for all Types of Information Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  18. 21. The « 5 C » of ECM
  19. 24. Content
  20. 26. Collaboration
  21. 28. Compliance
  22. 29. ,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title, imprisoned not more than 20 years , or both.&quot; (Sarbanes-Oxley Act of 2002, Sec. 802, §1519)
  23. 31. Continuity
  24. 33. Cost
  25. 35. ECM Components
  26. 36. AIIM Model for ECM Enterprise Content Management CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
  27. 37. CAPTURE Input Management Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  28. 38. CAPTURE Human created Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  29. 39. CAPTURE Application created Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  30. 40. CAPTURE Recognition Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  31. 41. CAPTURE Forms Processing Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  32. 42. CAPTURE COLD Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  33. 43. CAPTURE Indexing & Classification Input <ul><li>Barcode </li></ul>COLD/ERM <ul><li>E-Billing </li></ul>Aggregation <ul><li>Financial Applications </li></ul><ul><li>XML </li></ul>Forms Processing E-Forms/Web-Forms <ul><li>ERP </li></ul>Application created <ul><li>OMR </li></ul><ul><li>Microfilm </li></ul><ul><li>ICR </li></ul><ul><li>Rich Media </li></ul><ul><li>HCR </li></ul><ul><li>Form </li></ul><ul><li>OCR </li></ul><ul><li>Office Documents </li></ul>Indexing Input Designs Categorization Recognition Human created
  34. 44. MANAGE WCM RM WF/ BPM DM Collab
  35. 45. MANAGE WCM RM WF/ BPM DM Collab
  36. 46. MANAGE Document Management <ul><li>Check-in/Check-out </li></ul><ul><li>Version Management </li></ul><ul><li>Search and Navigation </li></ul><ul><li>Visualization </li></ul>STORE WCM RM WF/BPM DM Collab
  37. 47. MANAGE Collaboration <ul><li>Collaborative authoring </li></ul><ul><li>Knowlege bases </li></ul><ul><li>Whiteboards </li></ul><ul><li>Video conferencing </li></ul><ul><li>Consolidation of information </li></ul>STORE WCM RM WF/BPM DM Collab
  38. 48. MANAGE Web Content Management <ul><li>Content creation </li></ul><ul><li>Publication process </li></ul><ul><li>Conversion </li></ul><ul><li>Security </li></ul><ul><li>Web site visualization </li></ul>STORE WCM RM WF/BPM DM Collab
  39. 49. MANAGE Records Management <ul><li>Filing structures and file plans </li></ul><ul><li>Thesaurus </li></ul><ul><li>Retention periods </li></ul><ul><li>Metadata </li></ul><ul><li>Archive management </li></ul>STORE WCM RM WF/BPM DM Collab
  40. 50. MANAGE Business Process Management <ul><li>Process and structure organization </li></ul><ul><li>Process design </li></ul><ul><li>Vizualisation of Process </li></ul><ul><li>Routing </li></ul><ul><li>Monitoring </li></ul><ul><li>Parallel and sequential processing </li></ul><ul><li>Reminders, deadlines </li></ul><ul><li>Checking </li></ul><ul><li>Logging </li></ul>STORE WCM RM WF/BPM DM Collab
  41. 51. STORE Repositories Library Services Technologies
  42. 52. STORE <ul><li>File Systems </li></ul><ul><li>Content Management Systems </li></ul><ul><li>Databases </li></ul><ul><li>Data Warehouses </li></ul>Repositories
  43. 53. STORE <ul><li>Search/Retrieval </li></ul><ul><li>Version Control </li></ul><ul><li>Check In/Check Out </li></ul><ul><li>Audit Trail </li></ul>Library Services
  44. 54. STORE Technologies <ul><li>Hard Disk </li></ul><ul><ul><li>RAID </li></ul></ul><ul><ul><li>SAN </li></ul></ul><ul><ul><li>NAS </li></ul></ul><ul><li>Optical </li></ul><ul><ul><li>OD </li></ul></ul><ul><ul><li>DVD </li></ul></ul><ul><ul><li>CD </li></ul></ul><ul><li>Tape </li></ul>
  45. 55. STORE Repositories Library Services Technologies ILM Information Lifecycle Management
  46. 56. PRESERVE <ul><li>Archive </li></ul><ul><li>Paper </li></ul><ul><li>Microfilm </li></ul><ul><li>NAS/SAN </li></ul><ul><li>WORM HD </li></ul><ul><li>WORM OD </li></ul><ul><li>WORM TAPE </li></ul>Deletion
  47. 57. PRESERVE Long-term archiving <ul><li>Digital optical storage media: </li></ul><ul><li>WORM OD (Write Once Read Many Optical Disk) </li></ul><ul><li>CD (Compact Disk) </li></ul><ul><li>DVD (Digital Versatile Disk) </li></ul>
  48. 58. PRESERVE Long-term archiving <ul><li>Digital optical storage media: </li></ul><ul><li>WORM OD (Write Once Read Many Optical Disk) </li></ul><ul><li>CD (Compact Disk) </li></ul><ul><li>DVD (Digital Versatile Disk) </li></ul><ul><li>Is there still a need for „True“ WORM media? </li></ul>
  49. 59. PRESERVE Long-term archiving <ul><li>Digital optical storage media: </li></ul><ul><li>WORM OD (Write Once Read Many Optical Disk) </li></ul><ul><li>CD (Compact Disk) </li></ul><ul><li>DVD (Digital Versatile Disk) </li></ul><ul><li>Is there still a need for „True“ WORM media? </li></ul><ul><li>Alternatives </li></ul><ul><li>WORM Tape </li></ul><ul><li>WORM Harddisk with special software/firmware proctection </li></ul>
  50. 60. PRESERVE <ul><li>Archive </li></ul><ul><li>Paper </li></ul><ul><li>Mikrofilm </li></ul><ul><li>NAS/SAN </li></ul><ul><li>CAS </li></ul><ul><li>WORM </li></ul><ul><li>WORM-TAPE </li></ul>Deletion Long-term Archiving implies Continuous Migration
  51. 61. DELIVER Output Management <ul><li>Datatransfer via EDI, XML and other formats </li></ul><ul><li>Digital TV </li></ul><ul><li>Email and Fax </li></ul><ul><li>Digital TV </li></ul><ul><li>Paper </li></ul>
  52. 62. DELIVER Transformation <ul><li>Datatransfer via </li></ul><ul><li>Digital TV </li></ul><ul><li>Paper </li></ul><ul><li>Email and Fax </li></ul>
  53. 63. DELIVER Security <ul><li>Digital TV </li></ul><ul><li>Datatransfer via EDI, XML and other formats </li></ul><ul><li>Digital TV </li></ul><ul><li>Paper </li></ul><ul><li>Email and Fax </li></ul><ul><li>Datatransfer via </li></ul>
  54. 64. DELIVER Distribution
  55. 65. CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab ECM Model 2003 ECM House 2005
  56. 66. ECM House
  57. 67. ECM House
  58. 68. <ul><li>DAM Digital Asset Management </li></ul><ul><li>E-Mail Management </li></ul><ul><li>EAI Enterprise Application Integration </li></ul><ul><li>Search/Retrieval </li></ul><ul><li>Content Integration </li></ul><ul><li>Backup/Recovery </li></ul><ul><li>Longterm Archival </li></ul><ul><li>Migration </li></ul><ul><li>Localization </li></ul><ul><li>DRM Digital Rights Management </li></ul>New residents in the ECM-House
  59. 72. Market Developments & Trends
  60. 73. <ul><ul><li>ECM Suites </li></ul></ul><ul><ul><li>ECM integrated Systems </li></ul></ul><ul><ul><li>ECM Components & Services </li></ul></ul>
  61. 77. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration Competing vendors Collaboration
  62. 78. &quot;Traditional&quot; DMS and ECM Vendors
  63. 79. <ul><li>International ECM Vendors </li></ul><ul><li>IBM </li></ul><ul><li>FileNet </li></ul><ul><li>EMC Documentum </li></ul><ul><li>OpenText </li></ul><ul><li>Hummingbird , Mobius, BancTec, OnBase and others </li></ul>
  64. 80. <ul><li>Midsize ECM Vendors </li></ul><ul><li>Ceyoniq </li></ul><ul><li>d.velop </li></ul><ul><li>Docuware </li></ul><ul><li>Easy </li></ul><ul><li>ELO </li></ul><ul><li>H & S </li></ul><ul><li>Optimal Systems </li></ul><ul><li>Saperion </li></ul><ul><li>SER </li></ul><ul><li>Zylab </li></ul><ul><li>and some 100 more </li></ul>
  65. 81. The &quot;Attackers&quot;
  66. 82. <ul><li>Collaboration </li></ul><ul><li>Microsoft </li></ul><ul><ul><li>Vista with Workflow, Sharepoint Portal Server, InfoPath, Exchange </li></ul></ul><ul><li>IBM Websphere, Domino </li></ul><ul><li>Oracle 10g Content Services , Workflow </li></ul>Office Communication Office Operating System
  67. 83. <ul><li>Output Management </li></ul><ul><li>Adobe </li></ul><ul><li>Betasystems </li></ul><ul><li>ISIS </li></ul><ul><li>XEROX </li></ul><ul><li>and others </li></ul>Print Document Management COLD Multi Channel Single Source Publishing
  68. 84. <ul><li>„ Printer“-Hardware </li></ul><ul><li>XEROX </li></ul><ul><li>CANON </li></ul><ul><li>Brother </li></ul><ul><li>Lexmark </li></ul><ul><li>Ricoh </li></ul><ul><li>and others </li></ul>All-in-One- Printer-Copier- Fax-Scanner
  69. 85. <ul><li>Databases </li></ul><ul><li>IBM </li></ul><ul><li>Oracle </li></ul><ul><li>Microsoft </li></ul><ul><li>and others </li></ul>&quot;BLOB&quot; Storage Media Asset Management
  70. 86. <ul><li>Storage-System Vendors </li></ul><ul><li>EMC </li></ul><ul><li>HDS </li></ul><ul><li>HP </li></ul><ul><li>IBM </li></ul><ul><li>NetApp </li></ul><ul><li>SUN </li></ul><ul><li>and others </li></ul>ILM Information Lifecycle Management Archiving
  71. 87. <ul><li>System Vendors </li></ul><ul><li>More and more … </li></ul>Industry Solutions
  72. 88. <ul><li>ERP Standard-Software </li></ul><ul><li>SAP </li></ul><ul><li>Oracle </li></ul><ul><li>Sage </li></ul><ul><li>and others </li></ul>Records Management Workflow
  73. 89. <ul><li>Web Content Management </li></ul><ul><li>Vignette </li></ul><ul><li>Stellent </li></ul><ul><li>Interwoven </li></ul><ul><li>and many others </li></ul><ul><li>… as well as Open Source … </li></ul>WCM e-Business ECM
  74. 90. The market grows fast …
  75. 91. The market grows fast … But the growth is shared among many old and new competitors
  76. 93. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002
  77. 94. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Outlook
  78. 95. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 10 Thesis about ECM
  79. 96. ~ 1 ~
  80. 98. Is ECM only a Vision?
  81. 99. ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The claim of having one solution for every application from a single source is simply not realistic.
  82. 100. ~ 2 ~
  83. 102. Convergence
  84. 103. WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to ECM’s claims.
  85. 104. ~ 3 ~
  86. 106. Consolidation
  87. 107. The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market will consolidate.
  88. 108. ~ 4 ~
  89. 110. The Value of Information
  90. 111. Information has only inherent value when it is used as knowledge in processes. The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure.
  91. 112. ~ 5 ~
  92. 114. Our Dependence on Information
  93. 115. The dangerous dependence on the availability and correctness of electronic information is constantly growing. Companies, government and society are already today completely dependent on the availability of electronic information.
  94. 116. ~ 6 ~
  95. 118. Information Overflow
  96. 119. We suffer from information overflow. Identifying the valuable, important information is a tedious process. Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.
  97. 120. ~ 7 ~
  98. 122. Information Gap
  99. 123. The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost. The orderly and long-term usable storage of valuable information is growing in importance.
  100. 124. ~ 8 ~
  101. 126. Value of ECM
  102. 127. The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.
  103. 128. ~ 9 ~
  104. 130. ECM as Infrastructure
  105. 131. ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality is a commodity.
  106. 132. ~ 10 ~
  107. 134. A Problem of our Generation:
  108. 135. The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems we face today.
  109. 137. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Thank You
  110. 138. Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com This presentation and the related text documentation in English, German and French can be downloaded from our website: www.PROJECT-CONSULT.com
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