1. YOUR MOXIE TALK
MINUTE
A Sales Department = More
Sales! $$

2. DO YOU HAVE A SALES DEPARTMENT ??

3. BEGIN BY DOCUMENTING YOUR SALES
PROCESS

4. STEP 1:
 Document everything that happens in your
sales process
 What took place before you attracted that first
client or lead?
 Where did they come from?
 Who initiates the sale?

5. STEP 2:
 How do you attract new leads and clients
(LEAD GENERATION) ?
 Do you invite them to sign up with an opt-in?
 Do you have an initial conversation via chat system on
your website?
 Do you lead them with a toll free number?
 Do you invite them for a consultation?

6. STEP 3:
 Have a consistent sales funnel process
 Document what happens after initial contact
 Always lead them to the same place on your
website that prompts them to take action with the
next step

7. STEP 4:
 Map out the sales Process
 what do you say to them during the entire
process?
 Document what is said to them when they tell
you their potential problems
 Have a plan to offer A, B, or C…when they
reveal problem X, Y or Z.
 How do you process payment? (payment
options?)
 Do you refer them to someone or another
service if you cannot help them? Who is that
and where to you send them next?

8. STEP 5:
 Organize your Sales Leads!
 Where do you put their contact info?
 Where do you keep the notes taken during the
consultation and what is important to note?
 Do you use a CRM… a Customer Relations
Management system?

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