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IoE Capabilities Enable Digital Bank 4.0 To Close the Gap with 
Customers and Drive a 5.6% Bottom-Line Improvement 
$392M in Annual PBT for Average US$10B Annual Revenue Firm 
Estimated Value IoE Solutions Interest Level 
$134M Video Mortgage 54% 
$131M Video Advisor 54% 
$112M 
Branch Recognition / 
Greater Personalization 
48% 
$65M Automated Advisor 71% 
$26M Mobile Payments 73% 
Source: Cisco Consulting Services “IoE in Financial Services” Global Study, 2014 
(603 U.S. respondents)

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IoE Value-at-Stake in U.S. Financial Services

  • 1. IoE Capabilities Enable Digital Bank 4.0 To Close the Gap with Customers and Drive a 5.6% Bottom-Line Improvement $392M in Annual PBT for Average US$10B Annual Revenue Firm Estimated Value IoE Solutions Interest Level $134M Video Mortgage 54% $131M Video Advisor 54% $112M Branch Recognition / Greater Personalization 48% $65M Automated Advisor 71% $26M Mobile Payments 73% Source: Cisco Consulting Services “IoE in Financial Services” Global Study, 2014 (603 U.S. respondents)