Major Enterprise Systems Users More Concerned about Managing Risk than Minimizing Cost of Upgrades, Study Says. Nearly three quarters of 156 ERP users in 20 countries surveyed by Original Software, UKOUG cite “minimizing risk” as most important success factor in upgrade.

1. EBS R12 UPGRADES EXPERIENCES
Modules used
54.5
50
100
89
%
vs
70
60
57 56
%
50
Plan to
Upgrade
40
30
20
10
of respondents are
using Finance and
HCM modules
as a minimum.
%
42 36
17 15
%
%
%
%
6 4 2
%
72
Se
rv
ice
SC
M
M
an
uf
ac
tu
rin
g
M
Sa ar
le ke
s/ ti
Or ng
de /
r
ts
Pr
oj
ec
UK Oracle User Group and Original
Software surveyed 156 IT influencers and
decision makers from 20 countries to
understand the expectations and
challenges faced as they upgrade their
Oracle E-Business Suite estates.
HC
M
Pr
oc
ur
em
en
t
Fin
an
ce
0
%
%
Ve
rt
ica
l
80
Lif Pro
e du
Cy c
cle t
Upgraded
%
%
re-implementing
EBS
3
32
%
discontinued
use
plan to
upgrade
%
staying with 11i
3rd party support
%
staying with 11i
no support
ALREADY UPGRADED
PLAN TO UPGRADE
Minimum 1 month
Maximum 24 months
Average 10 months
Minimum 1 month
Maximum 24 months
Average 10 months
Upgrade plan
What is your Oracle E-Business Suite
R12 upgrade plan?
27
%
Average
cost overrun
%
minimise the risk
of not supporting
business processes
4.5
32
%
already
upgraded
What modules of the Oracle E-Business Suite does your organisation use?
90
4.5
%
4.5
months
Average project
overrun
Workload rankings
for R12 upgrade activities: Already Upgraded
Customisations
Data Migration
Deliver
as quick
as possible
Minimise
project costs
Minimise the risk
of not supporting core
business processes
Minimise time business users
have to participate in project
www.origsoft.com
1
0.5
0
www.ukoug.org
De
pl
oy
m
en
t
Cost
1.5
UA
T
Stakeholder buy in
2
m Tec
ig hn
ra ic
Re
tio al
ap
m p
n
od ly
s, in
lo g
ca cu
ls st
et s,
c
Co
ro n
fe
om
r
pi enc
lo e
ts
Fix
in
g
iss
ue
s
What is the most important success
factor for an Oracle E-Business
Suite upgrade?
ta
ss
es
m
en
Do
t
cu c 1
st 1i
om /e
isaxis
Co
tio tin
nv
ns g
er
tin
g
DB
M
S
What do
you see as
the
biggest
challenge
in an R12
upgrade?
2.5
Pl
an
ni
ng
Success factors
Already upgraded & Plan to upgrade
3
Im
pa
c
Top challenges