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RESOURCE	“EXPERIENCE”	
RATHER	THAN	DELIVERY	
BY	OLIVIA	HUMPHREY	–	CEO,	KANOPY	
NISO’S	UNDERSTANDING	THE	MARKET	SEMINAR	
MARCH	15	2017
In	the	annuals	of	innova/on,	new	ideas	are	only	
part	of	the	equa/on.	Execu/on	is	just	as	
important.	
-	Walter	Isaacson,	Steve	Jobs	Biographer
Our	Audience
Or	Maybe	This?
Or	Perhaps	This?
CompePng	for	ASenPon
UX/UI
Discovery	–	PersonalizaPon
Discovery	–	Related	Films
Discovery	–	Extending	the	Range
Access	Everywhere
The	Content
Talent
Diversity
Independence
Innova/on	dis/nguishes	between	a	leader	and	a	
follower.	
-	Steve	Jobs

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