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E business (e-commerce)

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E business (e-commerce)

E business (e-commerce)

Published in: Technology, Education

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  • 1. Current Technologies  ERP  CRM  SCM  Data Warehousing  KM  E-Business (E-Commerce) Information Technology for Management
  • 2.  A data warehouse is the main repository of an organization's historical data, its corporate memory.  It contains the raw material for management's decision support system.  The data warehouse is optimized for reporting and analysis (On Line Analytical Processing, or OLAP).  A data analyst can perform complex queries and analysis, such as Data Mining, on the information without slowing down the operational systems. Data Warehouse
  • 3. 3 Components Of Data Warehouse Information Directory Internal Data Sources External Data Sources Operational, Historical data Data warehouse Extract, Transform Data Access & Analysis Queries & Reports OLAP Data Mining
  • 4.  Concerned with analysis of data and use of the software techniques for finding patterns and regularities in sets of data.  Attempt by the system to translate huge amounts of data into knowledge  Analyzes patterns  Some examples…..  Credit Card Companies red-flagging purchases out of the “norm” Data Mining
  • 5. Phases of Knowledge Extraction: 1. Selection 2. Preprocessing 3. Transformation 4. Data Mining 5. Interpretation and Evaluation
  • 6. 7 “The basic economic resource is no longer capital, nor natural resources, nor labor. It is and will be knowledge.” Peter Drucker
  • 7. 8 KM  The systematic process of creating, maintaining and nurturing an organization to make the best use of knowledge to create business value and generate competitive advantage.  Capturing knowledge  Storing knowledge  Creating knowledge  Distributing knowledge  Sharing knowledge  Using knowledge  Transfer knowledge from the individual to the collective realm
  • 8. 9  Knowledge repositories  Neural systems  Data-mining tools  Contact software  Intranets  Extranets  Water Cooler Technology Knowledge Technology (The hardware, software and the hype.)
  • 9. 10  Tool used to store information  Also known as Data Warehouses  Examples:  Discussion databases  Best practices repository  Lessons Learned  Learning Histories Knowledge Repositories
  • 10. 11  Institute for Knowledge Management Knowledge Management Consortium International American Productivity and Quality Center Society for Organizational Learning The International Soc. for Knowledge Organization The Gartner Group The Delphi Group Major KM Organizations

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