SMS Pro's KPI Trend Monitoring module allows your operation to normalize your KPIs against industry norms or others in your industry sector. Standard statistical analysis compares KPI performance over time and charts detail trends for each Key Performance Indicator (KPI).
3. Easily keep track of KPI performance and normalize data against
industry statistics
KPI TREND MONITORING
4. MODULE KEY FEATURES
Integrated into Issue Manager
SMS Admin configures KPIs
KPIs can change over time
Configurable by division
Data normalization features allow industry-wide data
comparison
5. MODULE KEY FEATURES
Settings may be saved for future reports
Displays raw data and normalized rates
Standard deviation and variance statistics displayed
Trending charts depict changes over time