Personal Information
Organization / Workplace
Vancouver, Canada Area, British Columbia Canada
Occupation
Product Leader, Entrepreneur, CX Evangelist, Strategist, Speaker, Service Ops Expert , Gamer, Tech Nut & Photographer
Industry
Government / Military
Website
about.me/ashutoshanil
About
Ashutosh is a seasoned leader in the service industry with more than 15 years of experience supporting premier global organizations like ADP Canada, Rogers Communications, 3 Telecom UK, Fido Solutions, and Best Buy Canada. He passionately pursues specialization in CX Enablement and, in 2010, Ashutosh was the recipient of the North American Manager Excellence Award from SQM Group on World Class Service and Experiential Improvement. Ashutosh is an adept strategic planner who fosters a customer-centric organization by aligning people, process, and technology to enable communication and empower team members.
Ashutosh regularly writes and speaks on topics that include customer empowerment, t...
Tags
customer service
customer experience
customer centric culture
customer strategy
customer satisfaction
call center efficiency
strategy
brand service strategy
call center
contact center
business
hospitality
communications
service
crm
retail
online experience
ecommerce
future of service
See more
Presentations
(2)Likes
(4)Leslie Morse: Agile Twinning: Scrum Masters & Agile Coaches
Lviv Startup Club
•
3 years ago
No Ordinary Disruption: The four forces breaking all the trends
McKinsey & Company
•
9 years ago
Social Networking and Call Centres
Connie Crosby
•
15 years ago
Masters of SlideShare
Kapost
•
10 years ago
Personal Information
Organization / Workplace
Vancouver, Canada Area, British Columbia Canada
Occupation
Product Leader, Entrepreneur, CX Evangelist, Strategist, Speaker, Service Ops Expert , Gamer, Tech Nut & Photographer
Industry
Government / Military
Website
about.me/ashutoshanil
About
Ashutosh is a seasoned leader in the service industry with more than 15 years of experience supporting premier global organizations like ADP Canada, Rogers Communications, 3 Telecom UK, Fido Solutions, and Best Buy Canada. He passionately pursues specialization in CX Enablement and, in 2010, Ashutosh was the recipient of the North American Manager Excellence Award from SQM Group on World Class Service and Experiential Improvement. Ashutosh is an adept strategic planner who fosters a customer-centric organization by aligning people, process, and technology to enable communication and empower team members.
Ashutosh regularly writes and speaks on topics that include customer empowerment, t...
Tags
customer service
customer experience
customer centric culture
customer strategy
customer satisfaction
call center efficiency
strategy
brand service strategy
call center
contact center
business
hospitality
communications
service
crm
retail
online experience
ecommerce
future of service
See more