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©1993 – 2021 Scrum.org All Rights Reserved
@ScrumDotOrg
Leslie Morse | Community & Organizational Development, Scrum.org
1
Agile Twinning
Scrum Masters & Agile Coaches
UA Online PMDay
April 24h
2021
©1993 – 2021 Scrum.org All Rights Reserved
Leslie J. Morse | Scrum.org
2
TRAINING
CERTIFICATION
ONGOING
LEARNING
THOUGHT
LEADERSHIP
Helping people and
teams solve
complex problems
Leslie J. Morse
Community & Organizational Development
linkedin.com/in/lesliejdotnet
Leslie.Morse@scrum.org
Consistent
Global
Community
©1993 – 2021 Scrum.org All Rights Reserved
Which image best depicts the relationship of
Scrum Masters & Agile Coaches?
3
Scrum
Master
Agile
Coach
A
Scrum
Master
Agile
Coach
C
Scrum
Master
Agile
Coach
B
Scrum
Master
Agile
Coach
D
Scrum
Master
Agile
Coach
F
Scrum
Master
Agile
Coach
E
Go to www.menti.com and use the code 3280 6014
©1993 – 2021 Scrum.org All Rights Reserved
Which image best depicts the relationship of
Scrum Masters & Agile Coaches?
4
Your Answers from OnlinePM Day 04-24-2021
©1993 – 2021 Scrum.org All Rights Reserved
Why do we care?
Brining Humanity Back to the Workplace
5
Artificial
Hierarchy
Industrialized
Structures
&
Marginalizing
People
Roles
&
Organizational
Agility
Collaboration
Creative
Problem
Solving
&
©1993 – 2021 Scrum.org All Rights Reserved 6
Unlocking the Creative Potential of People
INDUSTRIALIZED HEIRARCHY ORGANIC NETWORKS
Predict and Plan Self-Managing
©1993 – 2021 Scrum.org All Rights Reserved
@ScrumDotOrg 7
What roles do we need on our
cross-functional Agile teams?
©1993 – 2021 Scrum.org All Rights Reserved
@ScrumDotOrg 8
What Characteristics &
Attributes do we need to
achieve our goal?
©1993 – 2021 Scrum.org All Rights Reserved
Improving the Profession of
Software Delivery
@ScrumDotOrg 9
How do you describe Scrum
Masters & Agile Coaches?
Go to www.menti.com and use the code 3280 6014
©1993 – 2021 Scrum.org All Rights Reserved
What are words that describe Scrum Master?
10
Your Answers from OnlinePM Day 04-24-2021
©1993 – 2021 Scrum.org All Rights Reserved
What are words that describe Agile Coach?
11
Your Answers from OnlinePM Day 04-24-2021
©1993 – 2021 Scrum.org All Rights Reserved
Potential Characteristics and Attributes of Scrum Masters & Agile Coaches
12
Growth-Oriented
Proactive
Productive
Outcome-Oriented
Curious
Facilitative
Empathetic
Systems-Oriented
Knowledgeable
Relationship-Focused
People-Person
Negotiator
Influential
Consultant
Teacher
Mentor
Advisor
Coach
Conflict-Savvy
Manager
Business Mastery
Technical Mastery
Transformation Mastery
Servant Leader
Change-Oriented
Problem Solver
Critical Thinker
Empirical
Visionary
Strategic Thinker
Innovative
Continuous Improvement
Collaborative
Humble
Committed
Inclusive
Principled
Courageous
Reflective
Respectful
Disruptive
Inspiring
Enabling
Tactful
Observant
©1993 – 2021 Scrum.org All Rights Reserved
LEAST Related to Scrum Master or Agile Coach?
13
Go to www.menti.com and use the code 3280 6014
©1993 – 2021 Scrum.org All Rights Reserved
LEAST Related to Scrum Master or Agile Coach?
14
Your Answers from OnlinePM Day 04-24-2021
©1993 – 2021 Scrum.org All Rights Reserved
LEAST Related to Scrum Master or Agile Coach
15
Growth-Oriented
Proactive
Productive
Outcome-Oriented
Curious
Facilitative
Empathetic
Systems-Oriented
Knowledgeable
Relationship-Focused
People-Person
Negotiator
Influential
Consultant
Teacher
Mentor
Advisor
Coach
Conflict-Savvy
MANAGER
Business Mastery
Technical Mastery
Transformation Mastery
Servant Leader
Change-Oriented
Problem Solver
Critical Thinker
Empirical
Visionary
Strategic Thinker
Innovative
Continuous Improvement
Collaborative
Humble
Committed
Inclusive
Principled
Courageous
Reflective
Respectful
Disruptive
Inspiring
Enabling
Tactful
Observant
©1993 – 2021 Scrum.org All Rights Reserved
Which best depicts how the attributes and characteristics of Scrum
Masters & Agile Coaches overlap?
16
A B C
D E
Go to www.menti.com and use the code 3280 6014
©1993 – 2021 Scrum.org All Rights Reserved
Which best depicts how the attributes and characteristics of Scrum
Masters & Agile Coaches overlap?
17
Your Answers from OnlinePM Day 04-24-2021
©1993 – 2021 Scrum.org All Rights Reserved
MOST Related to Scrum Master and Agile Coach?
18
Go to www.menti.com and use the code 3280 6014
©1993 – 2021 Scrum.org All Rights Reserved
MOST Related to Scrum Master and Agile Coach?
19
Your Answers from OnlinePM Day 04-24-2021
©1993 – 2021 Scrum.org All Rights Reserved
MOST Related to Scrum Master and Agile Coach
20
Manager
Systems-Oriented
Consultant
Business Mastery
Technical Mastery
Transformation Mastery
Productive
Facilitative
Influential
Teacher
Mentor
Conflict-Savvy
Problem Solver
Strategic Thinker
Negotiator
Advisor
Visionary
Disruptive
Knowledgeable
Relationship-Focused
Coach
Servant Leader
Change-Oriented
Empirical
Innovative
Inspiring
COLLABORATIVE
HUMBLE
COMMITTED
INCLUSIVE
RESPECTFUL
ENABLING
TACTFUL
Growth-Oriented
Proactive
Outcome-Oriented
Curious
Empathetic
People-Person
Critical Thinker
Continuous Improvement
Principled
Courageous
Reflective
Observant
> 80%
70% - 79%
60% - 69%
50% - 59%
40% - 49%
< 40%
Percentage of survey respondents that agree the words relate equally to Scrum Master & Agile Coach
©1993 – 2021 Scrum.org All Rights Reserved
Agile Twinning: Scrum Masters & Agile Coaches
21
Scrum Master Agile Coach
The REALITY
More similar than different
Significantly overlapping attributes &
characteristics
Frequently overlapping
responsibilities
Survey Comments
How Scrum Masters are
Different
Typically less experienced
Smaller scope of
responsibility (1-Few Teams)
Focused primarily on Scrum
Survey Comments
How Agile Coaches are
Different
Often more experienced
Larger scope of responsibility
(more organizational focus)
Greater range of knowledge
(more than Scrum)
©1993 – 2021 Scrum.org All Rights Reserved
The Relationship of Scrum Master & Agile Coach
22
Scrum
Master
Agile
Coach
Ideal State?
Scrum
Master
Agile
Coach
Too Often How
People Feel
Scrum
Master
Agile
Coach
Likely Target Reality?
©1993 – 2021 Scrum.org All Rights Reserved
@davidjwest
Leveraging agile and Professional Scrum
to help people and teams solve complex
problems has much deeper implications
than changing organizational models,
processes and technology.
• The change requires us to shift our
thinking about what is important in
terms of personality traits and work
values.
• Organizational models need to change
to better serve outcomes and people
development.
• Focusing on values and principles can
help guide the way.
23
Where Do We Go From Here?
©1993 – 2021 Scrum.org All Rights Reserved
@davidjwest
TOGETHER
WORKING
EVERYONE
24
Suggestions for Initiating a Shift
Build shared learning
& improvements across teams
Start tuning into
Relationship Systems Intelligence®
Contribute to the resolution of
organizational
& systemic impediments
Showcase outcome-oriented
impacts created with teams
Frame accomplishments in context
of organizational objectives
Get curious about how you
marginalize the work of others
Reflect what you see
©1993 – 2021 Scrum.org All Rights Reserved
Scrum.org is a community. Connect.
Twitter
@scrumdotorg
LinkedIn
LinkedIn.com
/company/Scrum.org
Facebook
Facebook.com
/Scrum.org
Forums
Scrum.org
/Community
RSS
Scrum.org/RSS
©1993 – 2021 Scrum.org All Rights Reserved
@ScrumDotOrg 26
Q&A
Thank you for Joining!

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Leslie Morse: Agile Twinning: Scrum Masters & Agile Coaches

  • 1. ©1993 – 2021 Scrum.org All Rights Reserved @ScrumDotOrg Leslie Morse | Community & Organizational Development, Scrum.org 1 Agile Twinning Scrum Masters & Agile Coaches UA Online PMDay April 24h 2021
  • 2. ©1993 – 2021 Scrum.org All Rights Reserved Leslie J. Morse | Scrum.org 2 TRAINING CERTIFICATION ONGOING LEARNING THOUGHT LEADERSHIP Helping people and teams solve complex problems Leslie J. Morse Community & Organizational Development linkedin.com/in/lesliejdotnet Leslie.Morse@scrum.org Consistent Global Community
  • 3. ©1993 – 2021 Scrum.org All Rights Reserved Which image best depicts the relationship of Scrum Masters & Agile Coaches? 3 Scrum Master Agile Coach A Scrum Master Agile Coach C Scrum Master Agile Coach B Scrum Master Agile Coach D Scrum Master Agile Coach F Scrum Master Agile Coach E Go to www.menti.com and use the code 3280 6014
  • 4. ©1993 – 2021 Scrum.org All Rights Reserved Which image best depicts the relationship of Scrum Masters & Agile Coaches? 4 Your Answers from OnlinePM Day 04-24-2021
  • 5. ©1993 – 2021 Scrum.org All Rights Reserved Why do we care? Brining Humanity Back to the Workplace 5 Artificial Hierarchy Industrialized Structures & Marginalizing People Roles & Organizational Agility Collaboration Creative Problem Solving &
  • 6. ©1993 – 2021 Scrum.org All Rights Reserved 6 Unlocking the Creative Potential of People INDUSTRIALIZED HEIRARCHY ORGANIC NETWORKS Predict and Plan Self-Managing
  • 7. ©1993 – 2021 Scrum.org All Rights Reserved @ScrumDotOrg 7 What roles do we need on our cross-functional Agile teams?
  • 8. ©1993 – 2021 Scrum.org All Rights Reserved @ScrumDotOrg 8 What Characteristics & Attributes do we need to achieve our goal?
  • 9. ©1993 – 2021 Scrum.org All Rights Reserved Improving the Profession of Software Delivery @ScrumDotOrg 9 How do you describe Scrum Masters & Agile Coaches? Go to www.menti.com and use the code 3280 6014
  • 10. ©1993 – 2021 Scrum.org All Rights Reserved What are words that describe Scrum Master? 10 Your Answers from OnlinePM Day 04-24-2021
  • 11. ©1993 – 2021 Scrum.org All Rights Reserved What are words that describe Agile Coach? 11 Your Answers from OnlinePM Day 04-24-2021
  • 12. ©1993 – 2021 Scrum.org All Rights Reserved Potential Characteristics and Attributes of Scrum Masters & Agile Coaches 12 Growth-Oriented Proactive Productive Outcome-Oriented Curious Facilitative Empathetic Systems-Oriented Knowledgeable Relationship-Focused People-Person Negotiator Influential Consultant Teacher Mentor Advisor Coach Conflict-Savvy Manager Business Mastery Technical Mastery Transformation Mastery Servant Leader Change-Oriented Problem Solver Critical Thinker Empirical Visionary Strategic Thinker Innovative Continuous Improvement Collaborative Humble Committed Inclusive Principled Courageous Reflective Respectful Disruptive Inspiring Enabling Tactful Observant
  • 13. ©1993 – 2021 Scrum.org All Rights Reserved LEAST Related to Scrum Master or Agile Coach? 13 Go to www.menti.com and use the code 3280 6014
  • 14. ©1993 – 2021 Scrum.org All Rights Reserved LEAST Related to Scrum Master or Agile Coach? 14 Your Answers from OnlinePM Day 04-24-2021
  • 15. ©1993 – 2021 Scrum.org All Rights Reserved LEAST Related to Scrum Master or Agile Coach 15 Growth-Oriented Proactive Productive Outcome-Oriented Curious Facilitative Empathetic Systems-Oriented Knowledgeable Relationship-Focused People-Person Negotiator Influential Consultant Teacher Mentor Advisor Coach Conflict-Savvy MANAGER Business Mastery Technical Mastery Transformation Mastery Servant Leader Change-Oriented Problem Solver Critical Thinker Empirical Visionary Strategic Thinker Innovative Continuous Improvement Collaborative Humble Committed Inclusive Principled Courageous Reflective Respectful Disruptive Inspiring Enabling Tactful Observant
  • 16. ©1993 – 2021 Scrum.org All Rights Reserved Which best depicts how the attributes and characteristics of Scrum Masters & Agile Coaches overlap? 16 A B C D E Go to www.menti.com and use the code 3280 6014
  • 17. ©1993 – 2021 Scrum.org All Rights Reserved Which best depicts how the attributes and characteristics of Scrum Masters & Agile Coaches overlap? 17 Your Answers from OnlinePM Day 04-24-2021
  • 18. ©1993 – 2021 Scrum.org All Rights Reserved MOST Related to Scrum Master and Agile Coach? 18 Go to www.menti.com and use the code 3280 6014
  • 19. ©1993 – 2021 Scrum.org All Rights Reserved MOST Related to Scrum Master and Agile Coach? 19 Your Answers from OnlinePM Day 04-24-2021
  • 20. ©1993 – 2021 Scrum.org All Rights Reserved MOST Related to Scrum Master and Agile Coach 20 Manager Systems-Oriented Consultant Business Mastery Technical Mastery Transformation Mastery Productive Facilitative Influential Teacher Mentor Conflict-Savvy Problem Solver Strategic Thinker Negotiator Advisor Visionary Disruptive Knowledgeable Relationship-Focused Coach Servant Leader Change-Oriented Empirical Innovative Inspiring COLLABORATIVE HUMBLE COMMITTED INCLUSIVE RESPECTFUL ENABLING TACTFUL Growth-Oriented Proactive Outcome-Oriented Curious Empathetic People-Person Critical Thinker Continuous Improvement Principled Courageous Reflective Observant > 80% 70% - 79% 60% - 69% 50% - 59% 40% - 49% < 40% Percentage of survey respondents that agree the words relate equally to Scrum Master & Agile Coach
  • 21. ©1993 – 2021 Scrum.org All Rights Reserved Agile Twinning: Scrum Masters & Agile Coaches 21 Scrum Master Agile Coach The REALITY More similar than different Significantly overlapping attributes & characteristics Frequently overlapping responsibilities Survey Comments How Scrum Masters are Different Typically less experienced Smaller scope of responsibility (1-Few Teams) Focused primarily on Scrum Survey Comments How Agile Coaches are Different Often more experienced Larger scope of responsibility (more organizational focus) Greater range of knowledge (more than Scrum)
  • 22. ©1993 – 2021 Scrum.org All Rights Reserved The Relationship of Scrum Master & Agile Coach 22 Scrum Master Agile Coach Ideal State? Scrum Master Agile Coach Too Often How People Feel Scrum Master Agile Coach Likely Target Reality?
  • 23. ©1993 – 2021 Scrum.org All Rights Reserved @davidjwest Leveraging agile and Professional Scrum to help people and teams solve complex problems has much deeper implications than changing organizational models, processes and technology. • The change requires us to shift our thinking about what is important in terms of personality traits and work values. • Organizational models need to change to better serve outcomes and people development. • Focusing on values and principles can help guide the way. 23 Where Do We Go From Here?
  • 24. ©1993 – 2021 Scrum.org All Rights Reserved @davidjwest TOGETHER WORKING EVERYONE 24 Suggestions for Initiating a Shift Build shared learning & improvements across teams Start tuning into Relationship Systems Intelligence® Contribute to the resolution of organizational & systemic impediments Showcase outcome-oriented impacts created with teams Frame accomplishments in context of organizational objectives Get curious about how you marginalize the work of others Reflect what you see
  • 25. ©1993 – 2021 Scrum.org All Rights Reserved Scrum.org is a community. Connect. Twitter @scrumdotorg LinkedIn LinkedIn.com /company/Scrum.org Facebook Facebook.com /Scrum.org Forums Scrum.org /Community RSS Scrum.org/RSS
  • 26. ©1993 – 2021 Scrum.org All Rights Reserved @ScrumDotOrg 26 Q&A Thank you for Joining!