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Internet Librarian International

                   Watch the Birdie!
                A round-up of tools for
               using & analysing Twitter
                                         Arthur Weiss
               Email: a.weiss@aware.co.uk / Twitter: @awareci
                       www.marketing-intelligence.co.uk
                              30 October 2012                                                            1

© AWARE 2012     Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk
Some Twitter Statistics
     •  Over 517m accounts (July 2012)
               Only 27% are active – i.e. under 150m
               75% of tweets are from Twitter’s own platforms
               Mobile clients represent 61% of all tweets
               Geolocation hardly used (under 1%)
               US User proportion declining (but still largest group)
               Developing world fastest growing (Brazil, Japan,
                Indonesia)
                 •  Top 5 tweeting cities: Jakarta,Tokyo, London, Sao Paulo, New
                    York




© AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   2
Some Twitter Statistics




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   3
http://aworldoftweets.frogdesign.com/




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   4
What are Twitter Tools / Applications

     •  Twitter Clients
     •  Searching Twitter
     •  Finding people to follow
     •  Twitter Analysis
     •  Reputation Management
     •  Curation & Twitter Newspapers
     •  Other

© AWARE 2012    Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   5
Twitter Clients
     What
       •  Tweetdeck (owned by Twitter)
       •  Hootsuite
       •  Twitter for Busy People (t4bp.com)
       •  Account management (e.g. ManageFlitter)
       •  Several others….
          •  Browser Plugins e.g. SilverBird
          •  Mobile clients e.g. Tweetcaster (Android)

     Why
       •  View all activity in single window e.g. hootsuite, tweetdeck
       •  Can clear viewed activity
       •  Can categorise or segment tweets e.g. by person – t4bp
       •  Can include as toolbar or without having to login to the twitter site
       •  Manage multiple Twitter accounts or time post tweets, etc.
       •  Available as standalone software
© AWARE 2012         Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   6
Hootsuite




        • Easy to customise – so get feeds for specific lists, mentions, etc.
        • Allows scheduling of tweets, analytics & more.
        • Also can add other social media – LinkedIn, Facebook, etc.
© AWARE 2012        Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   7
Tweetdeck

  •  Standalone
     downloadable
     client software (on
     multiple platforms)
  •  Can clear read
     items so only see
     new tweets, etc.
  •  Other
     downloadable
     software include
       •  DestroyTwitter,
       •  Twitbin….
  •  Some software specific for macs (e.g. Hibari) or designed for mobiles &
      tablets (e.g. echofon – for iphone, tweetcaster for android)

© AWARE 2012       Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   8
Twitter for Busy People (t4bp.com)




                Several features:
                • view your own friends’ unseen tweets
                • view the last tweet from each friend
                • view the last tweets from another twitter user
© AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   9
ManageFlitter




               Manage / Profile Followers and Followed
               Time / Schedule Tweets
               Analysis of changes over time e.g. interactions
               Prices range from free to $189 per month
© AWARE 2012           Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   10
Searching Twitter
     •  Twitter search only goes back around 10 days
     •  Topsy.com currently the best free Twitter search
        option
     •  DataSift & Gnip allow for (paid) Twitter search
        analysis
     •  A few other options for searching specific users
             SnapBird
             AllmyTweets




© AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   11
Topsy




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   12
Topsy




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   13
SnapBird.org / AllmyTweets.net




© AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   14
Finding People To Follow
    Who to follow – find people to follow

       •  Listorious.com
       •  WeFollow.com
       •  Twellow.com

    Who follows me (or stopped following
    me)

       •  Tweepi.com – Analyse followers
       •  FriendorFollow.com – who is or isn’t
          following me
       •  Fllwrs.com – tracks changes in
          followers
       •  Qwitter.com – track “unfollowers”

© AWARE 2012       Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   15
Twitter Analysis & Stats
     •    How often are they tweeting?
     •    When are they tweeting? And where?
     •    How many retweets & mentions?
     •    How many views?
     •    What is their profile?
     •    Who do they share in common?
     •    What’s trending?



© AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   16
Twiangulate.com / Tweetreach.com




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   17
FollowerWonk.com




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   18
MentionMap.com




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   19
What’s Trending




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   20
What about me?




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   21
Reputation Management




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   22
Curation & Twitter Newspapers




     Paper.li/awareci
                                                                                                      Twylah.com/
                                                                                                        awareci


                                                             Storify.com

© AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk             23
Others
     Twitter Chats e.g. Tweetchat.com
     Links to other social networks e.g. blog posts
     •  Twitterfeed.com
     Twitter Filters
     •  Slipstream.com hides selected types of tweet e.g. based on hashtags
     URL Shorteners (t.co, bit.ly, ow.ly, etc.)
     Schedule tweets – so released on set date or time
     •  Twuffer.com, Tweriod.com, Futuretweets.com and a number more
     Twitter games
     •  e.g. artwiculate.com (word-game), 140blood.com (multiplayer fantasy games)
     Apps directory for twitter – Twittereye.com
     Hard-to-categorise / other
     •  SocialCollider.net – revealing graphically cross-connections between
        conversations on Twitter
© AWARE 2012        Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   24
Artwiculate.com




© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   25
Arthur Weiss is the managing director of AWARE - a UK
 based consultancy specialising in marketing & competitive
 intelligence analysis.


 Contact Details:
 Web Sites: www.marketing-intelligence.co.uk
 E-mail:     a.weiss@aware.co.uk
 Twitter:      @awareci
 Telephone: +44 20 8954 9121
 Fax:       +44 20 8954 2102


© AWARE 2012   Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   26

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Ili twiter-full

  • 1. Internet Librarian International Watch the Birdie! A round-up of tools for using & analysing Twitter Arthur Weiss Email: a.weiss@aware.co.uk / Twitter: @awareci www.marketing-intelligence.co.uk 30 October 2012 1 © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk
  • 2. Some Twitter Statistics •  Over 517m accounts (July 2012)   Only 27% are active – i.e. under 150m   75% of tweets are from Twitter’s own platforms   Mobile clients represent 61% of all tweets   Geolocation hardly used (under 1%)   US User proportion declining (but still largest group)   Developing world fastest growing (Brazil, Japan, Indonesia) •  Top 5 tweeting cities: Jakarta,Tokyo, London, Sao Paulo, New York © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 2
  • 3. Some Twitter Statistics © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 3
  • 4. http://aworldoftweets.frogdesign.com/ © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 4
  • 5. What are Twitter Tools / Applications •  Twitter Clients •  Searching Twitter •  Finding people to follow •  Twitter Analysis •  Reputation Management •  Curation & Twitter Newspapers •  Other © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 5
  • 6. Twitter Clients What •  Tweetdeck (owned by Twitter) •  Hootsuite •  Twitter for Busy People (t4bp.com) •  Account management (e.g. ManageFlitter) •  Several others…. •  Browser Plugins e.g. SilverBird •  Mobile clients e.g. Tweetcaster (Android) Why •  View all activity in single window e.g. hootsuite, tweetdeck •  Can clear viewed activity •  Can categorise or segment tweets e.g. by person – t4bp •  Can include as toolbar or without having to login to the twitter site •  Manage multiple Twitter accounts or time post tweets, etc. •  Available as standalone software © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 6
  • 7. Hootsuite • Easy to customise – so get feeds for specific lists, mentions, etc. • Allows scheduling of tweets, analytics & more. • Also can add other social media – LinkedIn, Facebook, etc. © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 7
  • 8. Tweetdeck •  Standalone downloadable client software (on multiple platforms) •  Can clear read items so only see new tweets, etc. •  Other downloadable software include •  DestroyTwitter, •  Twitbin…. •  Some software specific for macs (e.g. Hibari) or designed for mobiles & tablets (e.g. echofon – for iphone, tweetcaster for android) © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 8
  • 9. Twitter for Busy People (t4bp.com) Several features: • view your own friends’ unseen tweets • view the last tweet from each friend • view the last tweets from another twitter user © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 9
  • 10. ManageFlitter Manage / Profile Followers and Followed Time / Schedule Tweets Analysis of changes over time e.g. interactions Prices range from free to $189 per month © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 10
  • 11. Searching Twitter •  Twitter search only goes back around 10 days •  Topsy.com currently the best free Twitter search option •  DataSift & Gnip allow for (paid) Twitter search analysis •  A few other options for searching specific users   SnapBird   AllmyTweets © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 11
  • 12. Topsy © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 12
  • 13. Topsy © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 13
  • 14. SnapBird.org / AllmyTweets.net © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 14
  • 15. Finding People To Follow Who to follow – find people to follow •  Listorious.com •  WeFollow.com •  Twellow.com Who follows me (or stopped following me) •  Tweepi.com – Analyse followers •  FriendorFollow.com – who is or isn’t following me •  Fllwrs.com – tracks changes in followers •  Qwitter.com – track “unfollowers” © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 15
  • 16. Twitter Analysis & Stats •  How often are they tweeting? •  When are they tweeting? And where? •  How many retweets & mentions? •  How many views? •  What is their profile? •  Who do they share in common? •  What’s trending? © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 16
  • 17. Twiangulate.com / Tweetreach.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 17
  • 18. FollowerWonk.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 18
  • 19. MentionMap.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 19
  • 20. What’s Trending © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 20
  • 21. What about me? © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 21
  • 22. Reputation Management © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 22
  • 23. Curation & Twitter Newspapers Paper.li/awareci Twylah.com/ awareci Storify.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 23
  • 24. Others Twitter Chats e.g. Tweetchat.com Links to other social networks e.g. blog posts •  Twitterfeed.com Twitter Filters •  Slipstream.com hides selected types of tweet e.g. based on hashtags URL Shorteners (t.co, bit.ly, ow.ly, etc.) Schedule tweets – so released on set date or time •  Twuffer.com, Tweriod.com, Futuretweets.com and a number more Twitter games •  e.g. artwiculate.com (word-game), 140blood.com (multiplayer fantasy games) Apps directory for twitter – Twittereye.com Hard-to-categorise / other •  SocialCollider.net – revealing graphically cross-connections between conversations on Twitter © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 24
  • 25. Artwiculate.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 25
  • 26. Arthur Weiss is the managing director of AWARE - a UK based consultancy specialising in marketing & competitive intelligence analysis. Contact Details: Web Sites: www.marketing-intelligence.co.uk E-mail: a.weiss@aware.co.uk Twitter: @awareci Telephone: +44 20 8954 9121 Fax: +44 20 8954 2102 © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 26