This report provides a comparison and overview of the third generation (3G, 3.5G, 3.75 and 3.9G) mobile services, rates and offerings in the Arab World. By October 2015, forty four cellular operators in seventeen Arab countries offered 3G/3.5G/3.75/3.9G services. Countries in which these services were offered are Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Qatar, Saudi Arabia, Sudan, Syria, Tunisia and the UAE. The report provides a full listing of the available 3G/3.5G/3.75/3.9G mobile services in each of the covered countries and was conducted during the period October through mid-November 2015.

1. 3G/3.5G/3.75/3.9G Cellular
Services in the Arab World
Arab Advisors Group
Strategic Research Service
January 2016
Analyst: Hiba Atiyat
Mai Al Zeir
This report has been delivered to Client as part of the subscription to the Arab Advisors Group
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2. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
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3. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Table of Contents
Section I: Introduction.......................................................................................1
Section II: Overview and Comparison ................................................................3
Section III: Overview of Arab Advisors’ Survey Findings on mobile broadband
Awareness and Usage ......................................................................................16
Section IV: Overview of Countries with Third Generation Services ..................20
Algeria market briefing ........................................................................................ 20
Bahrain market briefing ....................................................................................... 24
Egypt market briefing .......................................................................................... 32
Iraq market briefing ............................................................................................ 41
Jordan market briefing......................................................................................... 46
Kuwait market briefing......................................................................................... 60
Lebanon market briefing ...................................................................................... 70
Libya market briefing........................................................................................... 75
Mauritania market briefing ................................................................................... 76
Morocco market briefing....................................................................................... 79
Oman market briefing.......................................................................................... 86
Qatar market briefing .......................................................................................... 91
Saudi Arabia market briefing ................................................................................ 98
Sudan market briefing ....................................................................................... 110
Syria market briefing......................................................................................... 115
Tunisia market briefing ...................................................................................... 118
UAE market briefing .......................................................................................... 126

4. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
List of Exhibits
Exhibit 1: Countries offering 3G services............................................................1
Exhibit 2: Number of operators that provide 3G/3.5G/3.75/3.9G services by
service .........................................................................................................2
Exhibit 3: 3G/3.5G services availability in the Arab World (By October 2015) ...3
Exhibit 4: Operators that offer 3G/3.5G/3.75/3.9G services in the Arab World
by country (May 2014, October 2015) .........................................................4
Exhibit 5: Operator 3G/3.5G/3.75/3.9G services comparison............................5
Exhibit 6: Percentage of operators that provide 3G/3.5G/3.75/3.9G services by
service .........................................................................................................7
Exhibit 7: Operator comparison for video calling services ..................................8
Exhibit 8: Operator comparison for mobile Internet services ...........................10
Exhibit 9: Operator comparison for mobile TV services ....................................15
Exhibit 10: Survey details.................................................................................17
Exhibit 11: Mobile broadband usage at home ...................................................17
Exhibit 12: Internet usage through cellular handset ........................................19
Exhibit 13: 3G services available in Algeria ......................................................20
Exhibit 14: Ooredoo's postpaid mobile Internet monthly subscriptions ...........21
Exhibit 15: Ooredoo's prepaid mobile Internet packages .................................21
Exhibit 16: Mobilis’ mobile Internet services for prepaid customers ................21
Exhibit 17: Mobilis’s 3G mobile data packages for postpaid subscribers...........22
Exhibit 18: Mobilis’s 3G home packages (dongle) for postpaid subscribers......22
Exhibit 19: Djezzy 3G mobile "Speed" packages features and fees...................22
Exhibit 20: Djezzy's 3G mobile "Month Speed' package speeds and fees .........23
Exhibit 21: Djezzy's 2G mobile daily packages and fees ...................................23
Exhibit 22: Djezzy's 2G mobile monthly packages and fees..............................23
Exhibit 23: 3G and 3.5G services available in Bahrain ......................................25
Exhibit 24: Zain Bahrain’s postpaid “e-go” mobile Internet packages (Through
mobile broadband devices) ........................................................................26
Exhibit 25: Zain Bahrain’s prepaid “e-go” mobile Internet vouchers................26
Exhibit 26: Batelco's local video calling rates...................................................27
Exhibit 27: Batelco’s prepaid mobile Internet packages...................................27
Exhibit 28: Batelco’s USB modems ...................................................................27
Exhibit 29: Batelco’s prepaid mobile Internet vouchers ...................................28
Exhibit 30: Batelco’s mobile Internet add-ons..................................................28
Exhibit 31: Batelco’s postpaid mobile Internet packages .................................28
Exhibit 32: Batelco’s postpaid mobile Internet add-ons ...................................28
Exhibit 33: Batelco Play detailed tariffs............................................................29

5. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 34: Viva’s video call rates mobile Internet plans ..................................29
Exhibit 35: Viva Bahrain’s postpaid plans that include data usage ...................30
Exhibit 36: Viva TV’s packages and rates .........................................................30
Exhibit 37: Viva’s mobile TV channels and categories ......................................31
Exhibit 38: 3G and 3.5G services available in Egypt .........................................33
Exhibit 39: Etisalat Misr’s video calling rates ...................................................34
Exhibit 40: Etisalat Misr’s Ro’ya package rates ................................................34
Exhibit 41: Etisalat Misr's prepaid and postpaid Mobile Internet package ........35
Exhibit 42: Etisalat Misr’s prepaid and postpaid mobile Internet packages (for
use through mobile handsets) ...................................................................35
Exhibit 43: Etisalat Misr’s mobile broadband devices .......................................35
Exhibit 44: Etisalat Misr’s prepaid and postpaid mobile Internet packages (for
use through mobile broadband devices and handsets) ..............................36
Exhibit 45: Vodafone Egypt’s prepaid video calling rates .................................36
Exhibit 46: Data packages for Vodafone Egypt’s mobile broadband Internet
service (for use through mobile broadband devices and handsets) ...........37
Exhibit 47: Vodafone Egypt’s modems .............................................................37
Exhibit 48: Mobinil’s video calling rates ...........................................................38
Exhibit 49: Mobinil’s mobile Internet packages (through mobile broadband
devices) .....................................................................................................39
Exhibit 50: Mobinil Egypt’s USB modems..........................................................40
Exhibit 51: 3G and 3.9G services available in Iraq ...........................................42
Exhibit 52: Zain Iraq’s 3G/3.9G mobile Internet plans.....................................43
Exhibit 53: Zain Iraq’s 3G/3.9G devices ...........................................................43
Exhibit 54: Asiacell’s mobile Internet offers.....................................................44
Exhibit 55: Asiacell’s 3G/3.9G devices .............................................................44
Exhibit 56: Korek Telecom’s 3G mobile Internet plans .....................................44
Exhibit 57: Korek Telecom’s “Extra” 3G mobile Internet plans.........................45
Exhibit 58: 3G and 3.5G services available in Jordan .......................................46
Exhibit 59: Orange’s prepaid and postpaid mobile Internet service rates
(through mobile handsets) ........................................................................50
Exhibit 60: Orange’s postpaid and prepaid plans that include data usage ........50
Exhibit 61: Orange’s postpaid mobile Internet service rates (through mobile
broadband devices) ...................................................................................52
Exhibit 62: Orange’s prepaid mobile Internet service rates (through mobile
broadband devices) ...................................................................................52
Exhibit 63: Zain Jordan’s prepaid and postpaid mobile Internet service rates
(through mobile handsets) ........................................................................53

6. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 64: Zain Jordan’s mobile Internet service data add-ons.......................53
Exhibit 65: Zain Jordan’s prepaid mobile Internet packages (through mobile
broadband devices) ...................................................................................54
Exhibit 66: Zain Jordan’s postpaid mobile Internet packages (Through mobile
broadband devices) ...................................................................................54
Exhibit 67: Zain Jordan’s high speed mobile Internet plans (Through mobile
broadband devices) ...................................................................................55
Exhibit 68: Zain Jordan’s Family Product mobile Internet plans (Through mobile
broadband devices) ...................................................................................55
Exhibit 69: Zain’s mobile broadband devices....................................................55
Exhibit 70: Umniah’s evo prepaid and postpaid mobile Internet service rates
(through mobile handsets) ........................................................................57
Exhibit 71: Umniah’s evo prepaid mobile Internet packages (through mobile
broadband devices) ...................................................................................58
Exhibit 72: Umniah’s evo postpaid mobile Internet packages (through mobile
broadband devices) ...................................................................................58
Exhibit 73: Umniah’s evo prepaid mobile Internet packages............................59
Exhibit 74: Umniah’s mobile broadband devices ..............................................59
Exhibit 75: 3G and 3.5G services available in Kuwait .......................................61
Exhibit 76: Zain Kuwait's monthly prepaid mobile Internet packages ..............63
Exhibit 77: Zain Kuwait's prepaid mobile Internet non-monthly packages.......63
Exhibit 78: Zain Kuwait's prepaid mobile Internet bundles (through mobile
handsets)...................................................................................................64
Exhibit 79: Zain Kuwait's monthly postpaid mobile Internet packages (Through
mobile broadband devices) ........................................................................64
Exhibit 80: Zain Kuwait's postpaid plan data add-ons ......................................64
Exhibit 81: Zain Kuwait's router devices ..........................................................65
Exhibit 82: Zain Kuwait's hotspot devices ........................................................65
Exhibit 83: Zain Kuwait's mobile TV channels ..................................................66
Exhibit 84: Zain Kuwait's video calling services ...............................................66
Exhibit 85: Ooredoo MyNet’s prepaid and postpaid mobile Internet packages .67
Exhibit 86: Ooredoo's local and international video calling service rates .........68
Exhibit 87: Ooredoo's mobile broadband devices .............................................68
Exhibit 88: Viva's video calling service rates....................................................68
Exhibit 89: Viva's prepaid and postpaid mobile Internet bundles (Through
mobile handsets) .......................................................................................69
Exhibit 90: Viva's mobile broadband devices....................................................69
Exhibit 91: 3G services available in Lebanon....................................................70

7. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 92: Alfa Mobile TV available single channels (October 2015) ...............71
Exhibit 93: Mobile TV Bundles (October 2015) .................................................72
Exhibit 94: Alfa’s postpaid and prepaid mobile Internet plans .........................73
Exhibit 95: Touch’s mobile Internet plans ........................................................73
Exhibit 96: Touch’s mobile TV rates .................................................................74
Exhibit 97: Libyana’s video calling service rates ..............................................75
Exhibit 98: Libyana’s mobile Internet service rates .........................................75
Exhibit 99: 3G and 3.5G services available in Mauritania .................................76
Exhibit 100: Chinguitel's mobile Internet rates ................................................77
Exhibit 101: Chinguitel’s prepaid and postpaid Mobile Internet package (To use
through mobile handsets)..........................................................................77
Exhibit 102: Mauritel Mobile's postpaid mobile Internet packages...................77
Exhibit 103: Mauritel Mobile's mobile broadband devices (postpaid) ...............78
Exhibit 104: Mauritel Mobile's prepaid mobile Internet packages ....................78
Exhibit 105: Mauritel Mobile's mobile broadband devices (prepaid).................78
Exhibit 106: Mattel’s mobile Internet service...................................................78
Exhibit 107: 3G and 3.5G services available in Morocco ...................................80
Exhibit 108: Maroc Telecom's prepaid mobile Internet bundles .......................81
Exhibit 109: Maroc Telecom's postpaid mobile Internet rates ..........................81
Exhibit 110: Maroc Telecom's mobile TV channels............................................82
Exhibit 111: Maroc Telecom's mobile TV offers ................................................82
Exhibit 112: Meditel’s prepaid mobile Internet plans (through mobile
broadband devices) ...................................................................................83
Exhibit 113: Meditel’s postpaid mobile Internet plans (through mobile
broadband devices) ...................................................................................83
Exhibit 114: Meditel’s Internet packages (for use through mobile handsets) ..84
Exhibit 115: Meditel’s mobile Internet refills (for use through mobile handsets)
..................................................................................................................84
Exhibit 116: Inwi’s prepaid mobile Internet bundles (for use through mobile
handsets)...................................................................................................84
Exhibit 117: Inwi’s postpaid mobile Internet bundles (for use through mobile
handsets)...................................................................................................85
Exhibit 118: Inwi’s prepaid mobile Internet recharge vouchers.......................85
Exhibit 119: Inwi’s WiFi packages....................................................................85
Exhibit 120: Inwi’s Internet sharing packages.................................................85
Exhibit 121: 3.5G services available in Oman ...................................................86
Exhibit 122: Ooredoo Oman’ mobile Internet rates (postpaid).........................87
Exhibit 123: Ooredoo Oman’ mobile Internet rates (prepaid) ..........................88

8. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 124: Ooredoo Oman’ mobile TV service rates (Unlimited time period) .88
Exhibit 125: Omantel’s mobile Internet (prepaid)............................................88
Exhibit 126: Omantel’s Internet pay as you go (postpaid) ...............................89
Exhibit 127: Omantel’s Internet packages (postpaid) ......................................89
Exhibit 128: Omantel’s devices used for mobile Internet .................................89
Exhibit 129: Omantel’s video calling rates .......................................................90
Exhibit 130: Omantel’s mobile TV packages .....................................................90
Exhibit 131: Omantel’s mobile TV channels......................................................90
Exhibit 132: 3G and 3.5G services available in Qatar .......................................92
Exhibit 133: Ooredoo’s postpaid mobile Internet packages (for use through
mobile handsets) .......................................................................................93
Exhibit 134: Ooredoo’s postpaid mobile Internet packages (for use through
mobile handsets) .......................................................................................93
Exhibit 135: Ooredoo’s prepaid weekly mobile Internet packages (for use
through mobile broadband devices)...........................................................93
Exhibit 136: Ooredoo’s prepaid daily mobile Internet packages (for use through
mobile broadband devices) ........................................................................94
Exhibit 137: Ooredoo’s Mobile Internet Cards ..................................................94
Exhibit 138: Ooredoo’s local video calling rates ...............................................94
Exhibit 139: Ooredoo’s International video calling service rates......................95
Exhibit 140: Vodafone’s Postpaid Mobile Internet plans (through mobile
handsets)...................................................................................................95
Exhibit 141: Vodafone’s Prepaid Mobile Internet plans (through mobile
handsets)...................................................................................................96
Exhibit 142: Vodafone’s postpaid Mobile Internet rates and prices (through
mobile handsets) .......................................................................................96
Exhibit 143: Vodafone’s local and international video call rates.......................96
Exhibit 144: 3G Internet SIM with USB packages for tablets and PC’s .............97
Exhibit 145: 3G/3.5G services available in Saudi Arabia ..................................99
Exhibit 146: STC's local video calling service .................................................101
Exhibit 147: STC's International video calling service rates ...........................101
Exhibit 148: STC’s volume based packages ....................................................102
Exhibit 149: STC’s time based packages.........................................................102
Exhibit 150: 4G postpaid mobile broadband devices and bundles ..................102
Exhibit 151: 4G prepaid mobile broadband devices and bundles ....................103
Exhibit 152: 4G postpaid Internet SIM ...........................................................103
Exhibit 153: 4G prepaid Internet SIM.............................................................103
Exhibit 154: STC's WiFi packages for Jood package customers ......................103

9. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 155: STC's QUICKnet recharge cards..................................................103
Exhibit 156: Mobily's local video call bundles within Mobily network .............104
Exhibit 157: Mobily's local video calling rates ................................................104
Exhibit 158: Mobily's international video calling rates ...................................105
Exhibit 159: Mobily's video messaging service...............................................105
Exhibit 160: Mobily's mobile Internet service (for use through mobile handsets)
................................................................................................................106
Exhibit 161: Mobily Connect 2 GB 3G connection............................................106
Exhibit 162: Mobily Connect 5 GB 3G USB connection ....................................106
Exhibit 163: Mobily Connect 10 GB 3G connection..........................................106
Exhibit 164: Mobily Connect 20 GB 3G connection..........................................107
Exhibit 165: Mobily Connect 60 GB 3G connection..........................................107
Exhibit 166: Mobily’s 3G renewal packages....................................................107
Exhibit 167: Mobily’s mobile TV packages ......................................................108
Exhibit 168: Mobily’s gaming portal packages................................................108
Exhibit 169: Zain Saudi Arabia’s prepaid mobile Internet packages (for use
through mobile broadband devices).........................................................108
Exhibit 170: Zain Saudi Arabia’s postpaid mobile Internet packages (for use
through mobile handsets)........................................................................109
Exhibit 171: Zain Saudi Arabia’s 3G mobile Internet packages (for use through
mobile broadband devices) ......................................................................109
Exhibit 172: Zain Saudi Arabia’s 3G mobile Internet packages with 3, 6, 12
month interval subscriptions (for use through mobile broadband devices)
................................................................................................................109
Exhibit 173: Zain Saudi Arabia’s 3G mobile Internet recharge cards ..............109
Exhibit 174: Zain Saudi Arabia’s mobile Internet packages (for use through
mobile broadband devices with router) ...................................................109
Exhibit 175: 3G and 3.5G services available in Sudan ....................................111
Exhibit 176: MTN Sudan’s prepaid and postpaid mobile Internet packages (for
use through handsets).............................................................................112
Exhibit 177: MTN Sudan’s prepaid and postpaid mobile Internet packages (for
use through mobile broadband devices) ..................................................113
Exhibit 178: Zain Sudan's “Zain Connect” mobile Internet packages (Through
mobile broadband devices) ......................................................................113
Exhibit 179: Zain Sudan's mobile handsets’ Internet packages......................114
Exhibit 180: Sudatel’s mobile Internet packages (for use through mobile
handsets and through mobile broadband devices)...................................114
Exhibit 181: 3G and 3.5G services available in Syria ......................................115

10. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 182: Syriatel’s postpaid mobile Internet plans ...................................116
Exhibit 183: MTN Syria’s Speed postpaid mobile Internet plans (for us through
handsets).................................................................................................117
Exhibit 184: MTN Syria’s Speed prepaid mobile Internet plans (for us through
handsets).................................................................................................117
Exhibit 185: 3G and 3.5G services available in Tunisia ...................................119
Exhibit 186: Orange Tunisie’s mobile TV channels .........................................120
Exhibit 187: Orange Tunisie’s prepaid mobile Internet plans .........................120
Exhibit 188: Orange Tunisie’s postpaid Internet offers (offers router and/or)
USBs ........................................................................................................121
Exhibit 189: Orange Tunisie’s prepaid 3G USB Internet packs .......................121
Exhibit 190: Tunisie Telecom’s 3G+ prepaid mobile Internet packages (for
mobile handsets) .....................................................................................121
Exhibit 191: Tunisie Telecom’s postpaid mobile Internet packages (for mobile
handsets).................................................................................................122
Exhibit 192: Tunisie Telecom’s prepaid mobile Internet packages (for mobile
broadband devices) .................................................................................122
Exhibit 193: Tunisie Telecom’s postpaid mobile Internet packages (for mobile
broadband devices) .................................................................................122
Exhibit 194: Tunisie Telecom’s 21Mbps dongle ..............................................123
Exhibit 195: Tunisie Telecom’s 42Mbps dongle ..............................................123
Exhibit 196: Tunisie Telecom’s uncapped offers.............................................123
Exhibit 197: Tunisie Telecom’s mobile WiFi offers..........................................123
Exhibit 198: Ooredoo’s mobile TV packages ...................................................124
Exhibit 199: Ooredoo’s prepaid mobile Internet packages .............................124
Exhibit 200: Ooredoo’s postpaid mobile Internet packages ...........................124
Exhibit 201: Ooredoo's "3G Box" (Internet access via 3G SIM card)..............125
Exhibit 202: Ooredoo’s 3G prepaid packages with a USB ...............................125
Exhibit 203: Ooredoo’s 3G postpaid packages with a USB..............................125
Exhibit 204: Ooredoo’s 3G postpaid packages with a USB..............................125
Exhibit 205: 3G and 3.5G services available in the UAE..................................127
Exhibit 206: Etisalat's Video calling rates per minute for postpaid subscribers
................................................................................................................128
Exhibit 207: Etisalat UAE’s rates for broadband Internet service ...................129
Exhibit 208: Etisalat UAE’s “My Data Plan” mobile Internet service ..............130
Exhibit 209: Etisalat UAE’s mobile broadband devices ..................................130
Exhibit 210: Etisalat UAE’s eLife mobile TV channels .....................................130
Exhibit 211: Etisalat UAE’s video ringtone service (Vringo) rates ..................132

11. 3G/3.5G/3.75/3.9G Cellular Services in the Arab World
© 2016 Arab Advisors Group Reproduction Prohibited
Exhibit 212: du's mobile Internet data bundles..............................................133
Exhibit 213: du's mobile Internet data packages ...........................................133
Exhibit 214: du’s mobile TV packages ............................................................134
Exhibit 215: du's mobile TV channels .............................................................134

12. This report has been delivered to clients as part of the subscription to the Arab Advisors Group
Strategic Research Service to be used exclusively by its employees