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Top 10 retail tech trends 2017
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BEACON TECHNOLOGY IN RETAIL STORES
Retailers send push messages about discounts and offers to customers near by their stores
using low power Bluetooth beacon devices to their application installed smart phones.
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MOBILE RETAIL STORES - MCOMMERCE
Mobile e-commerce describes online sales transactions that use wireless electronic devices
such as hand-held computers, mobile phones or laptops. Today it is a fire trend in retail.
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M&S BROWSE AND ORDER HUBS @ RETAIL STORES
These hubs enable shoppers to browse the catalogue and scan barcodes on items to analyse the
product detail. Shoppers can order and collect later or even can get the items delivered to their
homes.
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MEMORY MIRROR @ RETAIL STORES
At Neiman Marcus stores, a new technology called the "memory mirror" is enhancing
customers' shopping experience. It is a mirror that captures pictures which the shopper can
view it later for items selection.
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CASHLESS PAYMENTS – RETAIL MOBILITY
In 2016 cashless payments is a hit. 44% customers prefer to pay via mobile, mainly for small
purchases. Shoppers like to use mobile payments as they can see coupons and discounts
visible in their mobile wallets.
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WEARABLES IN RETAIL SECTOR
In-store payments via smart watches eliminates the need for cash and speeds up the process
of delivering 100% personalized shopping.
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BIOMETRICS TECH FOR BEST RETAIL
Biometrics, with technologies like fingerprint systems, facial recognition, scanning and voice
identification, help retailers to acknowledge the targeted customers and improve security
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CLOUD INTEGRATION AND MIGRATION
Migrating to cloud helps building an agile and scalable retail infrastructure enhancing
customer shopping experience and improved supply chain
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INTERNET OF THINGS
Combining smart technologies with mobile apps, retailers can begin to bring consumers one
step closer to achieving a smart home. E.g. Quirky’s egg minder
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AUGMENTED REALITY IN RETAIL
The augmented reality makeup mirror from Shiseido takes a picture of a customer’s face,
before showing how the cosmetics will look like on their face. This helps customers know
how they will look with the makeup before they buy it.
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