Integrating Risk Management Processes into Decision Making Case Study of the University of California Erike Young, MPPA, CSP, ARM-EVice-Chair, U.S. TAG to ANSI for ISO TC262--Risk Management (ISO 31000)

1. Integrating Risk Management Processes
into Decision Making
Case Study of the
University of California
Erike Young, MPPA, CSP, ARM-E
Vice-Chair, U.S. TAG to ANSI for ISO TC262--Risk Management (ISO 31000)
Global Safety Manager
Google, Inc
erikey@google.com

2. Integrating RM into Operations
Lessons from the Wizard of Oz

3. Integrating RM into Operations
• The Scarecrow’s Brain
– Need to provide Education to employees
• The Tinman’s Heart -
– The heart is the engine of your program. Need to provide
the Tools to empower action.
– Occasionally a little oil helps to keep things moving.
• The Lion’s Courage
– Risk Managers must have the courage to let others make risk
decisions - Everyone is a Risk Manager

4. • 10 campuses
• 5 Medical Centers
• Lawrence Berkeley National Lab
• UC Division of Agricultural and Natural Resources
– Office in each county
• UC family includes
– 220,000+ students
– 170,000+ faculty and staff
UC at a Glance

5. Integrating RM into Operations - Education
• RM Bulletins
– Regular communication regarding RM implementation
• RM Panel and RM Annual Report
– Systemwide Panel established to monitor and report on RM implementation
• Tool Box Talks
– Monthly webinars on RM issues
• Risk Summit
– Annual professional development conference on RM free to all UC Employees
• Continuing Education on RM
– Scholarships
– ARM course

6. Build it and they will come…
Risk Summit 2005
▪ First Risk Summit attended by 143
attendees
• Claims Managers
• Risk Managers
• Workers Compensation Managers
• Budget Officers
• Vice Chancellors
• Controllers
• EH&S
▪ 10 Work Teams established
All hands on deck
Join over 100 of
your UC colleagues
who are committed
to Managing Risk
March 16, 17, 18, 2005
Sheraton San Diego
Hotel & Marina
SAN DIEGO,
CALIFORNIA
2005 UCOP
Risk Summit

7. Mission Possible–Reduce the Cost of Risk
Risk Summit 2005
MISSION:
TO REDUCE THE COST OF RISK BY
15% IN ONLY 24 MONTHS

8. Theme: Learn to Take More Risk
Registration: 1,100 +

9. Integrating RM into Operations - Tools
▪ The RM Toolbox on the Risk Services webpage has many
resources available:
• Sample charter documents for RM groups
• Sample work plans
• Sample strategic goal plans
• Sample surveys
• Sample strategic risk assessments
http://www.ucop.edu/riskmgt/erm.html

10. Risk Based Budgeting Tool

11. Integrating RM into Operations - Resources
▪ Workgroups
• Each group should have Strategic Plan or activities that aligns
with mission of organization
▪ Centers of Excellence
• Proactive mutual aid
▪ Power of Ten and Systemwide Funding
• Be Smart about Safety
• 6% Prescription

12. Everyone is a Risk Manager
Risk manager’s role is that of coach/facilitator
Provide the education to understand role
Resources and tools to help guide decision making process
Need accurate and timely data to make decisions
UC Irvine - Everyone is a Risk Manager

13. Following the Yellow Brick Road