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Best Practices for Integrating Closed
Captioning with Mediasite Lecture Capture
Lily Bond
Marketing Manager
3Play Media
lily@3playmedia.com
www.3playmedia.com
twitter: @3playmedia
 Type questions in the control panel during the presentation
 This presentation is being recorded and will be available for replay
 To view live captions, please follow the link in the chat window
Sam McCool
Instructional Technology
Manager
Nevada State College
Agenda
‣ Benefits of captioning
‣ Accessibility laws + lawsuits
‣ Operational considerations for captioning
‣ Captioning workflow with Mediasite
‣ Demo of Nevada State College’s
integration with Mediasite + 3Play Media
Benefits
‣ Accessibility for hard of hearing
48 Million
Americans with hearing loss
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
80%Of people who use captions
don’t have hearing disability
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
97%Of users said searchable
transcripts enhanced experience
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
7.3%
Increase in views
from captions
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
50%
Students who use
transcripts for study guides
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
‣ Translation to foreign languages
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
‣ Translation to foreign languages
‣ May be required by law
Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
ADA: Titles II, III
‣ Covers public and commercial entities
‣ Lawsuits: What is a “place of public accommodation”?
CVAA
‣ Covers Internet content that aired on TV
‣ Includes video clips
About 3Play Media
1
‣ Captioning + transcription + translation
‣ MIT spinout in 2007
‣ Based in Cambridge, MA
About 3Play Media
‣ Captioning + transcription + translation
‣ MIT spinout in 2007
‣ Based in Cambridge, MA
‣ 1,600+ customers in higher education, government, corporate, & media
3Play Media’s Goal: Simplify the
Process
Online Account System
Fast + Reliable Turnaround
Automated Workflows
50+ Caption Formats
Caption Import
Video Search Tools
Spanish Captioning
Integrations
‣ Effortless integration with many platforms + lecture
capture systems
Mediasite Integration
Developing a Plan for Accessibility
• Guiding Principles (not policy)
• Student Service
• Innovation
• External appraisal of procedures
• Getting buy-in
• Task force committee
• Faculty Senate
Video Captioning Strategy
“Just in Time”
• Short videos
• Amara
• YouTube
• Lecture length
• Subscription specs
• Mediasite integration
Caption Service Requests
• KBox Support Center
• Workflow for a caption ticket
• Communication flow
• RCSD (Resource Center for Students with
Disabilities) – controls process
• InTech (Instructional Technology) –
documents all work flow for RCSD
• Instructors – cc’d on ticket, informed
• Students – privacy protected
Importance of Streamlining Service
• Just in time service
• Last minute requests (status quo)
• Accommodation process
• Start of term
• During term
• Planned requests for service
• Unplanned requests (after the event)
Why 3Play Media?
• Integration with Mediasite
• Recommendations from colleagues & vendors
• 2013 AHG Conference
220
Sam McCool
Instructional Technology
Manager
Nevada State College
Lily Bond
Marketing Manager
3Play Media
lily@3playmedia.com
617-764-5189 x119
Q&A Upcoming Webinars
 9/16: Netflix and the ADA: How a Landmark Case
Changed the Legal Landscape of Closed Captioning
 10/1: Free Tools for Testing Website Accessibility
 10/8: 10 Tips for Creating Accessible Online Course
Content
 10/22: Understanding Closed Captioning Standards
Register at:
http://www.3playmedia.com/webinars/

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Best Practices for Integrating Closed Captioning with Mediasite Lecture Capture

  • 1. Best Practices for Integrating Closed Captioning with Mediasite Lecture Capture Lily Bond Marketing Manager 3Play Media lily@3playmedia.com www.3playmedia.com twitter: @3playmedia  Type questions in the control panel during the presentation  This presentation is being recorded and will be available for replay  To view live captions, please follow the link in the chat window Sam McCool Instructional Technology Manager Nevada State College
  • 2. Agenda ‣ Benefits of captioning ‣ Accessibility laws + lawsuits ‣ Operational considerations for captioning ‣ Captioning workflow with Mediasite ‣ Demo of Nevada State College’s integration with Mediasite + 3Play Media
  • 3. Benefits ‣ Accessibility for hard of hearing 48 Million Americans with hearing loss
  • 4. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments 80%Of people who use captions don’t have hearing disability
  • 5. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search 97%Of users said searchable transcripts enhanced experience
  • 6. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic 7.3% Increase in views from captions
  • 7. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability 50% Students who use transcripts for study guides
  • 8. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability ‣ Translation to foreign languages
  • 9. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability ‣ Translation to foreign languages ‣ May be required by law
  • 10. Accessibility Laws Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal funding ‣ Assistive Technology Act ADA: Titles II, III ‣ Covers public and commercial entities ‣ Lawsuits: What is a “place of public accommodation”? CVAA ‣ Covers Internet content that aired on TV ‣ Includes video clips
  • 11. About 3Play Media 1 ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Cambridge, MA
  • 12. About 3Play Media ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Cambridge, MA ‣ 1,600+ customers in higher education, government, corporate, & media
  • 13. 3Play Media’s Goal: Simplify the Process Online Account System Fast + Reliable Turnaround Automated Workflows 50+ Caption Formats Caption Import Video Search Tools Spanish Captioning
  • 14. Integrations ‣ Effortless integration with many platforms + lecture capture systems Mediasite Integration
  • 15. Developing a Plan for Accessibility • Guiding Principles (not policy) • Student Service • Innovation • External appraisal of procedures • Getting buy-in • Task force committee • Faculty Senate
  • 16. Video Captioning Strategy “Just in Time” • Short videos • Amara • YouTube • Lecture length • Subscription specs • Mediasite integration
  • 17. Caption Service Requests • KBox Support Center • Workflow for a caption ticket • Communication flow • RCSD (Resource Center for Students with Disabilities) – controls process • InTech (Instructional Technology) – documents all work flow for RCSD • Instructors – cc’d on ticket, informed • Students – privacy protected
  • 18. Importance of Streamlining Service • Just in time service • Last minute requests (status quo) • Accommodation process • Start of term • During term • Planned requests for service • Unplanned requests (after the event)
  • 19. Why 3Play Media? • Integration with Mediasite • Recommendations from colleagues & vendors • 2013 AHG Conference
  • 20. 220 Sam McCool Instructional Technology Manager Nevada State College Lily Bond Marketing Manager 3Play Media lily@3playmedia.com 617-764-5189 x119 Q&A Upcoming Webinars  9/16: Netflix and the ADA: How a Landmark Case Changed the Legal Landscape of Closed Captioning  10/1: Free Tools for Testing Website Accessibility  10/8: 10 Tips for Creating Accessible Online Course Content  10/22: Understanding Closed Captioning Standards Register at: http://www.3playmedia.com/webinars/