10 High-Profile Customer Service Blunders by Large Corporations (31West Knowledge Series)

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Everybody makes mistakes. Even the resource-rich deep-pocketed companies are not infallible. Here's a collated list of the 10 most high-profile customer services blunders from corporations you least expected it from. These incidents only underline the importance of choosing the right outsourced customer service partner.

Business

Web: http://www.31west.net
FedEx
FedEx Delivery Man Throws Computer
Monitor Over Gate.
Read More @
http://tinyurl.com/7529eu5
FedEx Delivery Man Throws Computer
Monitor Over Gate.
Read More @
http://tinyurl.com/7529eu5

Web: http://www.31west.net
Charter Communications
Charter Cable Company Asks for Cable
Boxes from Alabama Tornado Victims.
Read More @
http://tinyurl.com/q5y4s46
Charter Cable Company Asks for Cable
Boxes from Alabama Tornado Victims.
Read More @
http://tinyurl.com/q5y4s46

Web: http://www.31west.net
Verizon
Verizon Charges Dead Man for Phone
Service
Read More @ http://tinyurl.com/prhanzz
Verizon Charges Dead Man for Phone
Service
Read More @ http://tinyurl.com/prhanzz

Web: http://www.31west.net
Comcast
Comcast Phone Support not Ready to
Cancel Service
Read More @ http://tinyurl.com/mervjbe
Comcast Phone Support not Ready to
Cancel Service
Read More @ http://tinyurl.com/mervjbe

Web: http://www.31west.net
Amazon
Amazon Confused Customer Support
Employee: Not Sure What To Do.
Read More @
http://tinyurl.com/moo666z
Amazon Confused Customer Support
Employee: Not Sure What To Do.
Read More @
http://tinyurl.com/moo666z

Web: http://www.31west.net
United Airlines
United Airlines Breaks Guitars
Read More @
http://tinyurl.com/yjvx8yx
United Airlines Breaks Guitars
Read More @
http://tinyurl.com/yjvx8yx

Web: http://www.31west.net
Southwest Airlines
Southwest Airlines “Customer of Size” Policy
Kicks Kevin off Flight.
Read More @ http://tinyurl.com/yeyjbnx
Southwest Airlines “Customer of Size” Policy
Kicks Kevin off Flight.
Read More @ http://tinyurl.com/yeyjbnx

Web: http://www.31west.net
Bank of America
Debtor’s Revolt: Bank of America Credit Card
Read More @ http://tinyurl.com/nqj5qk
Debtor’s Revolt: Bank of America Credit Card
Read More @ http://tinyurl.com/nqj5qk

Web: http://www.31west.net
Walgreen
Walgreen Gives Customer Wrong
Medicines and Stops Taking Her
Calls.
Read More @
http://tinyurl.com/n3anxql
Walgreen Gives Customer Wrong
Medicines and Stops Taking Her
Calls.
Read More @
http://tinyurl.com/n3anxql

Web: http://www.31west.net
GASP Clothing
GASP Clothing Employee Digs at Customer’s Size
Read More @ http://tinyurl.com/ohr6ewz
GASP Clothing Employee Digs at Customer’s Size
Read More @ http://tinyurl.com/ohr6ewz

Web: http://www.31west.net
We provide inbound call center, help desk & tech support
outsourcing services tailored to your company's specific needs.

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10 High-Profile Customer Service Blunders by Large Corporations (31West Knowledge Series)

1. 10 High-Profile Customer Service Blunders Follow Us On: LinkedIn | Google+ | Twitter | Facebook Web: http://www.31west.net Toll Free: 877-262-5030 We deliver cost-effective outsourced technical support & help desk services, tailored to your company's specific needs. Knowledge Series

2. Web: http://www.31west.net FedEx FedEx Delivery Man Throws Computer Monitor Over Gate. Read More @ http://tinyurl.com/7529eu5 FedEx Delivery Man Throws Computer Monitor Over Gate. Read More @ http://tinyurl.com/7529eu5

3. Web: http://www.31west.net Charter Communications Charter Cable Company Asks for Cable Boxes from Alabama Tornado Victims. Read More @ http://tinyurl.com/q5y4s46 Charter Cable Company Asks for Cable Boxes from Alabama Tornado Victims. Read More @ http://tinyurl.com/q5y4s46

4. Web: http://www.31west.net Verizon Verizon Charges Dead Man for Phone Service Read More @ http://tinyurl.com/prhanzz Verizon Charges Dead Man for Phone Service Read More @ http://tinyurl.com/prhanzz

5. Web: http://www.31west.net Comcast Comcast Phone Support not Ready to Cancel Service Read More @ http://tinyurl.com/mervjbe Comcast Phone Support not Ready to Cancel Service Read More @ http://tinyurl.com/mervjbe

6. Web: http://www.31west.net Amazon Amazon Confused Customer Support Employee: Not Sure What To Do. Read More @ http://tinyurl.com/moo666z Amazon Confused Customer Support Employee: Not Sure What To Do. Read More @ http://tinyurl.com/moo666z

7. Web: http://www.31west.net United Airlines United Airlines Breaks Guitars Read More @ http://tinyurl.com/yjvx8yx United Airlines Breaks Guitars Read More @ http://tinyurl.com/yjvx8yx

8. Web: http://www.31west.net Southwest Airlines Southwest Airlines “Customer of Size” Policy Kicks Kevin off Flight. Read More @ http://tinyurl.com/yeyjbnx Southwest Airlines “Customer of Size” Policy Kicks Kevin off Flight. Read More @ http://tinyurl.com/yeyjbnx

9. Web: http://www.31west.net Bank of America Debtor’s Revolt: Bank of America Credit Card Read More @ http://tinyurl.com/nqj5qk Debtor’s Revolt: Bank of America Credit Card Read More @ http://tinyurl.com/nqj5qk

10. Web: http://www.31west.net Walgreen Walgreen Gives Customer Wrong Medicines and Stops Taking Her Calls. Read More @ http://tinyurl.com/n3anxql Walgreen Gives Customer Wrong Medicines and Stops Taking Her Calls. Read More @ http://tinyurl.com/n3anxql

11. Web: http://www.31west.net GASP Clothing GASP Clothing Employee Digs at Customer’s Size Read More @ http://tinyurl.com/ohr6ewz GASP Clothing Employee Digs at Customer’s Size Read More @ http://tinyurl.com/ohr6ewz

12. Web: http://www.31west.net We provide inbound call center, help desk & tech support outsourcing services tailored to your company's specific needs.

10 High-Profile Customer Service Blunders by Large Corporations (31West Knowledge Series)

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