Personal Information
Organization / Workplace
Turkey Turkey
Occupation
Strategic Partner & Consultant at Sercom Consulting
Industry
Education
Website
http://www.muziktek.net
About
Defne is a management consultant and trainer currently working on sustainability. She used to work for Management Centre Türkiye where she engaged in change Management projects of 3 prominent banks in Turkey as a consultant and trainer. She managed a very intensive change management training program with 15 consultants and more than 12thousand participants in 4 months. She's worked on several projects and clients from different industries from pharmaceuticals to automative as well as finance.
Previously, she was a Manager at Peppers&Rogers Group where she engaged in change management and marketing projects in Turkey, UAE and South Africa.
Before consultancy, she was a Regional Sales M..
Tags
kisisel gelisim
organizasyonel gelişim
kazan-kazan
keynote
müşteri deneyimi
nps
müşteri değeri
kontrat
strateji
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