Presentation delivered at the Australian Utility Week 2017 on the 7 lessons from electricity digital utility projects that water could learn from

1. 7 lessons from electricity digital
utility projects that water could
learn from
– Wayne Pales
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Those utilities that took the bold step to
invest in smart meters are now reaping
the rewards.

3. Mistake 1: Ignoring what’s happening around us
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4. New energy
technologies are
getting cheaper,
physically smaller,
and more efficient
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5. Everything is becoming connected
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6. The growth of data is increasing insights
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7. Energy consumers
strive for greater
choice and control
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8. Energy consumers expect simplicity
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9. Reducing environmental impact influences buying decisions
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10. Reducing environmental impact influences buying decisions
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Mistake 2: Not seeing energy data as a strategic asset

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You must take the first step to smart meters

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Mistake 3: Not setting yourself up for success

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Mistake 4: Taking your eye off the basics

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5 steps to smart
meter mastery
1. Contain costs
2. Reduce costs
3. Improve customer service
4. Support behind the meter
5. Optimize behind the meter

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Mistake 5: Applying old thinking to new challenges

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Mistake 6: Failing to think like a start-up

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Mistake 7: Thinking knowledge is power

19. Energy Data Hub
Smart
Home
Rooftop
Solar
Battery
Storage
Bill
Validation
Product
Comparison
Energy
Efficiency
Energy
Conservation
50+ 300+ 30+ 4 9 30+ 30+
Share My Data Portal
1. Secure login to portal
2. Select service from registered providers
3. Authorise third party safe and secure access to data
4. 3rd party engages energy consumer to deliver service
Number of
Australian
service
providers.
Potential
partner
opportunities
End point smart
meters and
remote sensors
Multi-purpose
platform
Simple customer
interface
The Customer
1. Conservation & Demand Management
2. Create local jobs
3. Assist in achieving climate targets
4. Local economic development
5. Export overseas
The WHY
Demand
Response
20+

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21. Available
early 2018
Available Now
7 Mistakes Paper
Go to www.digitalutilityscorecard.com
and get your digital score now!