TMA Resources offers industry-leading application hosting services at multiple service tiers to support organizations of different sizes and budgets. Their hosting services are designed to reduce IT costs, increase availability and security, and eliminate the complexity of maintaining applications. Their services allow clients to focus on their core missions rather than IT management. TMA partners with industry leaders to ensure clients have reliable, scalable and secure hosting on high-performance infrastructure. They offer flexible service level options including standard, dedicated and dedicated plus hosting.

1. TMA Resources Application Hosting Services
Industry-Leading Hosting Services
TMA Resources offers the industry’s leading hosting services — offering multiple
service tiers to support organizations of different staff sizes and budgets —
providing organizations with the appropriate services at the right price. TMA
Resources provides a comprehensive and reliable solution designed to reduce
your IT infrastructure costs, increase availability and security, and eliminate the
complexity and expense of installing and maintaining your Personify application.
FOCUS ON YOUR BUSINESS
We realize that most organizations would prefer to focus on their core mission
rather than divert their resources – both human and financial – to the day-to-day
management of their (AMS). For this reason, we developed our Application Host-
ing Services to help you generate greater return from your Personify software
investment, while giving you more time to focus on the core business strategies
of your organization. Our Application Hosting Services reduce many of your up-
front capital expenditures and ongoing maintenance costs, which dramatically
decreases your total cost of ownership, and frees up valuable financial resources
to focus on your core mission.
THE INDUSTRY’S LEADING HOSTING SERVICES
Our Application Hosting Services provide the necessary technology infrastruc-
ture, strict adherence to best practices, and the attention of experienced engi-
neers to ensure that mission-critical systems run securely, at peak performance,
around the clock. This complete, end-to-end hosting solution provides enhanced
availability to your Personify software, while allowing you to take advantage of
economies of scale, predictable cost structures, and single vendor accountability.
TMA Resources has invested in delivering customers high-performance hosting
services guaranteed to provide exceptional speed and up-time. The technology
behind our hosting services infrastructure includes:
Dell Servers with state-of-the-art processors
EMC Storage Area Network (SAN) scalable to over 200 TB capacity
Internet Bandwidth burstable to 100Mb/sec
In order to provide the very highest levels of availability and data security, TMA
Resources has partnered with SAVVIS, a global leader in IT infrastructure
services for business and government applications. With an IT services platform
spanning North America, Europe, and Asia, SAVVIS leads the industry in deliver-
ing integrated, reliable, and scalable hosting, network, and security services.
These solutions enable customers to focus on their core business while SAVVIS
ensures the quality of their IT systems and operations. SAVVIS’ strategic
approach combines virtualization technology, a global network and 27 data
centers, and automated management and provisioning systems.TMA Resources’
working relationship with SAVVIS ensures our hosting services leverage the
industry’s leading technologies and expertise.

2. FLEXIBLE SERVICE LEVEL OPTIONS
TMA Resources offers multiple service tiers to support organizations of all staff sizes and
budgets — providing organizations with the appropriate services at the right price. Our shared
and dedicated service tiers are supported by a solid network infrastructure residing in SAVVIS’
state-of-the-art Internet Data Center, which provides our clients and their customers with
around-the-world access to mission-critical software systems 24 hours a day, year round.
Each service level offers:
A Network infrastructure supported Database and system engineers
by experienced engineers
Automated back-ups
Secure hardware and software
environment Performance monitoring & load balancing
Reliable connectivity to the internet Upgrade maintenance
STANDARD HOSTING
Our Standard services tier allows cost conscious organizations to take advantage of the com-
prehensive feature-set of the entire Personify Suite in a secure and scalable environment.
Standard tier customers share their database and application servers with other TMA
Resources hosted customers. Because the Standard service tier takes advantage of the
economies of scale offered by shared services, direct access to the application and database
servers is not possible. The Standard service tier is ideal for customers planning on minimal
custom report writing. Customers are up and running quickly on a reliable and resilient infra-
structure with very low up-front costs.
DEDICATED AND DEDICATED PLUS HOSTING
TMA Resources offers the Dedicated and Dedicated Plus tiers for customers requiring higher
Headquarters:
levels of processing power, advanced application customization capabilities, and extensive 1919 Gallows Rd.
custom report writing. Our Dedicated service tier provides customers a dedicated database Suite 400
Vienna, VA 22182
server to develop advanced application customizations and to perform extensive report
writing. Customers desiring higher levels of reliability and protection may upgrade to the Dedi- Phone:
cated Plus tier, which includes placement on a clustered Storage Area Network (SAN) to 703-564-5200
ensure a high-availability environment supported by dynamic failover protection.
Toll-free:
888-878-TMAR
Midwest Phone:
GETTING STARTED 847-671-5400
TMA Resources is dedicated to helping solve your association management West Phone:
needs. Please contact us at info@tmaresources.com, call 1-888-878-8627, or 916-797-8464
visit www.tmaresources.com to get started.
Email:
info@tmaresources.com
Web Site:
www.tmaresources.com
TMA Resources, headquartered in Vienna, Virginia, provides member organiza-
tions with the most advanced software available to manage all aspects of their
membership-base. Its industry-leading Personify Suite™ software is used by
hundreds of associations and non-profits, and has more than 30 million
members under management. In 2004, TMA Resources ranked 322 on the
Software 500 annual listing of the world’s largest software companies.