Customer Communications

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Provides communication solutions to fulfil… 1 2 3 4 5 6 7 8 9 0 * # Your appointment is on Wednesday at 10am. Press 1 to confirm your attendance. Customer satisfaction surveys Order confirmation Delivery scheduling Service reminders Appointment reminders

Provides management information That is… 1 2 3 4 5 6 7 8 9 0 * # Delivered in Near real-time is clear and easily accessible Allowing for quick, concise decision making that Improves competitive advantage

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