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Regional Marketing & territorial Offer
Vincent GOLLAIN,
Brussels
28 October 2009
Workshop organized by:
(c) ARD - V Gollain - reproduction
prohibited
Profile
Paris Region Economic Development Agency
(PREDA) : Chief Economic Development Officer
Cap Digital Competitiveness Cluster : Member of
the Executive Board
CDEIF (association of Economic Developers) :
President
Contact : vgollain@paris-region.com
Web PREDA : www.paris-region.com
Web Marketing : www.marketing-territorial.org
2
(c) ARD - V Gollain - reproduction
prohibited
Agenda
Our Agency in few words
The Paris Region
The evaluation of the Paris Region
Advantages : the Cerise Revait©
method
Econovista.com, the easy way to
discover paris Region
Conclusion
Paris Region Economic
Development Agency
3
(c) ARD - V Gollain - reproduction
prohibited
. Name: Paris Region Economic
Development Agency (PREDA)
. Year of creation: 2001
. Founded by: The Regional Council,
Chambers of Commerce, local authorities
Non-profit organization
. President: Jean-Claude SEYS
. Staff: 60 people
. Budget: €11.5 million
. Website: www.paris-region.com
Overview of our agency
(c) ARD - V Gollain - reproduction
prohibited
PREDA – mission statement
PREDA is committed to enterprise development and job
creation in the Paris Region
Its role is to:
- Identify projects and establish them in the region; support some firms
involved in key projects, including those undergoing economic change
- Promote and enhance the Paris Region’s economic and technical
reputation and international influence
- Help build a regional offer that is attractive in the long term
Looking ahead, acting now
The Paris Region Economic Development Agency is supported
by the Paris Regional Council.
4
The Paris Region
(c) ARD - V Gollain - reproduction
prohibited
Some Key Figures
11.7 millions of inhabitants
5.5 millions of jobs
534 billions of euros (GDP)
585,000 students in high
education
138,000 jobs in public and
private research
45 millions of tourists
© PREDA - Photographe : Vincent Gollain
5
(c) ARD - V Gollain - reproduction
prohibited
A European Leader
Paris Region compared to France and to the European Union 27
2,3% 2,6%
4,3% 5,5% 6,9% 7,5%
19%
22%
29%
35%
40%
43%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Population
(11,6 million
inhabitants)
Employment
(5,5 million
jobs)
GDP
(533 564
million
euros)
Employment
in public
research
(55 900
jobs)
Employment
in private
research
(81 372
jobs)
Expenditure
in private
research
(10 345
million
euros)Paris Region / European Union (27) Paris Region / France
(c) ARD - V Gollain - reproduction
prohibited
Our Region
6
(c) ARD - V Gollain - reproduction
prohibited
Photos of the Paris Region and surrounding areas
(c) ARD - V Gollain - reproduction
prohibited
Question ?
PARIS REGIONPARIS REGIONPARIS REGIONPARIS REGION.
How to talk about a Global City that means
an infinitude of Things ?
7
(c) ARD - V Gollain - reproduction
prohibited
The evaluation of the Paris Region
Advantages : the Cerise Revait© method
« Place marketing means designing a place to
satisfy the needs of the markets. It succeeds when
citizens and businesses are pleased with their
communities and meet the expectations of visitors
and investors. »
Kotler, Haider and Rein, 1999
The territorial offer should be
perceived as a unique combination
of specific components which, when
brought together, offer the unique
advantages
(c) ARD - V Gollain - reproduction
prohibited
The Cerise method objectives
Cerise Revait® uses an updated
understanding of the local competitive
assets and advantages to provide a new
analysis of the territory, leading to an
improved positioning of the territorial
offer.
8
(c) ARD - V Gollain - reproduction
prohibited
The marketing approach:
3 sequences and 10 steps
…
Cerise Revait ®
Third sequence: drawing up the action plan
- Step 9: creating the role via the marketing mix
- Step 10: optimized schedule
Second sequence: defining the strategy
- Step 7: choosing an ambition
- Step 8: Building the promise
Cerise Revait ®
First sequence: the survey
- Step 1: putting information at the heart of the approach
- Step 2: analysis of the markets
- Step 3: examining the markets' environment
- Step 4: evaluating the competitive positioning of the
territorial offer
- Step 5: analyzing the territory's relationship with its
population
- Step 6: summarizing the assessment of the the territorial
offer in the light of demand
(c) ARD - V Gollain - reproduction
prohibited
Focus: examining the territorial offer
Analyzing the offer is vital.
It needs a marketing angle.
Analysis of the features of the offer
according to the predefined
markets examined.
Go straight to the point.
Use the work carried out on rival
offers: competition analysis and
benchmarking.
Task Force required.
9
(c) ARD - V Gollain - reproduction
prohibited
The method's fields of application for
cities and regions
Analyzing the whole of the
territorial offer
Analyzing the territorial offer for a
sector, cluster or an industry.
(c) ARD - V Gollain - reproduction
prohibited
Question: "How can we use Cerise
Revait© to assess the territorial offer?"
10
(c) ARD - V Gollain - reproduction
prohibited
Cerise Revait© allows you to analyze the
quality of a territorial offer using 13 criteria
C Celebrities
E Enterprises
R Resources Allocation
I Infrastructure and real estate
S Services
E Events
R Research and Development
E Exchange Economy
V Values and identity
A Abilities & Human Capital
I Image
T Telecommunications & IT
© Collective, structural action
(c) ARD - V Gollain - reproduction
prohibited
We collect information on each element
in order to:
Identify the territory's strengths
and weaknesses
Identify threats and opportunities
Summarize
It is possible to focus on a few key
criteria of the full 13
11
(c) ARD - V Gollain - reproduction
prohibited
Example: Trade shows for the ICT sector
of the Paris region
Strengths
- Infrastructure and services
- Existing trade fairs (source:FSC)
- Infrastructure (including hotels)
Weaknesses
- No leading trade fairs
- Organizational costs higher
than in average cities
- International ICT image
Threats
- Growth of rival locations (Dubai,
Milan and Madrid)
- Investment capacity lower than
that of some competitors
Opportunities
- Competitiveness clusters and
Cap Digital & System@tic
- Drive and dynamism of local
players
Rank Paris Region among competitors
(c) ARD - V Gollain - reproduction
prohibited
Example 1 : celebrities
12
(c) ARD - V Gollain - reproduction
prohibited
Example 2 : Competitiveness Clusters
(Exchanges)
(c) ARD - V Gollain - reproduction
prohibited
One table to be completed per sector,
cluster or industry
13
(c) ARD - V Gollain - reproduction
prohibited
This gives the marketers what they
need to get started...
CERISE REVAIT®
(c) ARD - V Gollain - reproduction
prohibited
Our process
Step 1 :
Cerise Revait ®
(task force)
Step 2
Technical
Marketing
copy
Step 3
Brochure
14
Econovista®, the easy way to
discover Paris Region
(c) ARD - V Gollain - reproduction
prohibited
Territorial marketing
"Territorial marketing is the promotion of
territories to competitive markets, to influence
the behavior of the public in their favor with
an offer whose perceived value is
lastingly superior to that of the
competition."
We will therefore attempt to display
and enhance perceived value
15
(c) ARD - V Gollain - reproduction
prohibited
Maps are useful for marketers
(c) ARD - V Gollain - reproduction
prohibited
Econovista® is a free interactive
economic map
Objective : help investors and
advisors discover the wealth of
opportunities of Paris Region
www.econovista.com
16
Lobbying
Loyalty
Public
Opinion
Politic
Place
Promotion
Price
Product /
Services
Mix
Marketing
Econovista : a component of the regional
marketing mix
Source : V. Gollain, CDEIF, 2008
(c) ARD - V Gollain - reproduction
prohibited
One regional Brand
Three range of products / services :
Interactive map : www.econovista.com
Blogs : http://econovista-
english.blogspot.com
Print version : poster, road map, etc.
21 partners : counties, Chambers of
commerce, clusters, Airport
authority, etc.
17
(c) ARD - V Gollain - reproduction
prohibited
11 interactive maps
(c) ARD - V Gollain - reproduction
prohibited
Key functions
18
(c) ARD - V Gollain - reproduction
prohibited
Example for Cap Digital
(c) ARD - V Gollain - reproduction
prohibited
Thank you for your attention
© PREDA - Photographe : Vincent Gollain
More :
www.paris-region.com
(about the Paris Region)
www.econovista.com
(our interactive
economic map)
www.marketing-
territorial.org (french)

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How to market your city and region ? The french experience.

  • 1. 1 Regional Marketing & territorial Offer Vincent GOLLAIN, Brussels 28 October 2009 Workshop organized by: (c) ARD - V Gollain - reproduction prohibited Profile Paris Region Economic Development Agency (PREDA) : Chief Economic Development Officer Cap Digital Competitiveness Cluster : Member of the Executive Board CDEIF (association of Economic Developers) : President Contact : vgollain@paris-region.com Web PREDA : www.paris-region.com Web Marketing : www.marketing-territorial.org
  • 2. 2 (c) ARD - V Gollain - reproduction prohibited Agenda Our Agency in few words The Paris Region The evaluation of the Paris Region Advantages : the Cerise Revait© method Econovista.com, the easy way to discover paris Region Conclusion Paris Region Economic Development Agency
  • 3. 3 (c) ARD - V Gollain - reproduction prohibited . Name: Paris Region Economic Development Agency (PREDA) . Year of creation: 2001 . Founded by: The Regional Council, Chambers of Commerce, local authorities Non-profit organization . President: Jean-Claude SEYS . Staff: 60 people . Budget: €11.5 million . Website: www.paris-region.com Overview of our agency (c) ARD - V Gollain - reproduction prohibited PREDA – mission statement PREDA is committed to enterprise development and job creation in the Paris Region Its role is to: - Identify projects and establish them in the region; support some firms involved in key projects, including those undergoing economic change - Promote and enhance the Paris Region’s economic and technical reputation and international influence - Help build a regional offer that is attractive in the long term Looking ahead, acting now The Paris Region Economic Development Agency is supported by the Paris Regional Council.
  • 4. 4 The Paris Region (c) ARD - V Gollain - reproduction prohibited Some Key Figures 11.7 millions of inhabitants 5.5 millions of jobs 534 billions of euros (GDP) 585,000 students in high education 138,000 jobs in public and private research 45 millions of tourists © PREDA - Photographe : Vincent Gollain
  • 5. 5 (c) ARD - V Gollain - reproduction prohibited A European Leader Paris Region compared to France and to the European Union 27 2,3% 2,6% 4,3% 5,5% 6,9% 7,5% 19% 22% 29% 35% 40% 43% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Population (11,6 million inhabitants) Employment (5,5 million jobs) GDP (533 564 million euros) Employment in public research (55 900 jobs) Employment in private research (81 372 jobs) Expenditure in private research (10 345 million euros)Paris Region / European Union (27) Paris Region / France (c) ARD - V Gollain - reproduction prohibited Our Region
  • 6. 6 (c) ARD - V Gollain - reproduction prohibited Photos of the Paris Region and surrounding areas (c) ARD - V Gollain - reproduction prohibited Question ? PARIS REGIONPARIS REGIONPARIS REGIONPARIS REGION. How to talk about a Global City that means an infinitude of Things ?
  • 7. 7 (c) ARD - V Gollain - reproduction prohibited The evaluation of the Paris Region Advantages : the Cerise Revait© method « Place marketing means designing a place to satisfy the needs of the markets. It succeeds when citizens and businesses are pleased with their communities and meet the expectations of visitors and investors. » Kotler, Haider and Rein, 1999 The territorial offer should be perceived as a unique combination of specific components which, when brought together, offer the unique advantages (c) ARD - V Gollain - reproduction prohibited The Cerise method objectives Cerise Revait® uses an updated understanding of the local competitive assets and advantages to provide a new analysis of the territory, leading to an improved positioning of the territorial offer.
  • 8. 8 (c) ARD - V Gollain - reproduction prohibited The marketing approach: 3 sequences and 10 steps … Cerise Revait ® Third sequence: drawing up the action plan - Step 9: creating the role via the marketing mix - Step 10: optimized schedule Second sequence: defining the strategy - Step 7: choosing an ambition - Step 8: Building the promise Cerise Revait ® First sequence: the survey - Step 1: putting information at the heart of the approach - Step 2: analysis of the markets - Step 3: examining the markets' environment - Step 4: evaluating the competitive positioning of the territorial offer - Step 5: analyzing the territory's relationship with its population - Step 6: summarizing the assessment of the the territorial offer in the light of demand (c) ARD - V Gollain - reproduction prohibited Focus: examining the territorial offer Analyzing the offer is vital. It needs a marketing angle. Analysis of the features of the offer according to the predefined markets examined. Go straight to the point. Use the work carried out on rival offers: competition analysis and benchmarking. Task Force required.
  • 9. 9 (c) ARD - V Gollain - reproduction prohibited The method's fields of application for cities and regions Analyzing the whole of the territorial offer Analyzing the territorial offer for a sector, cluster or an industry. (c) ARD - V Gollain - reproduction prohibited Question: "How can we use Cerise Revait© to assess the territorial offer?"
  • 10. 10 (c) ARD - V Gollain - reproduction prohibited Cerise Revait© allows you to analyze the quality of a territorial offer using 13 criteria C Celebrities E Enterprises R Resources Allocation I Infrastructure and real estate S Services E Events R Research and Development E Exchange Economy V Values and identity A Abilities & Human Capital I Image T Telecommunications & IT © Collective, structural action (c) ARD - V Gollain - reproduction prohibited We collect information on each element in order to: Identify the territory's strengths and weaknesses Identify threats and opportunities Summarize It is possible to focus on a few key criteria of the full 13
  • 11. 11 (c) ARD - V Gollain - reproduction prohibited Example: Trade shows for the ICT sector of the Paris region Strengths - Infrastructure and services - Existing trade fairs (source:FSC) - Infrastructure (including hotels) Weaknesses - No leading trade fairs - Organizational costs higher than in average cities - International ICT image Threats - Growth of rival locations (Dubai, Milan and Madrid) - Investment capacity lower than that of some competitors Opportunities - Competitiveness clusters and Cap Digital & System@tic - Drive and dynamism of local players Rank Paris Region among competitors (c) ARD - V Gollain - reproduction prohibited Example 1 : celebrities
  • 12. 12 (c) ARD - V Gollain - reproduction prohibited Example 2 : Competitiveness Clusters (Exchanges) (c) ARD - V Gollain - reproduction prohibited One table to be completed per sector, cluster or industry
  • 13. 13 (c) ARD - V Gollain - reproduction prohibited This gives the marketers what they need to get started... CERISE REVAIT® (c) ARD - V Gollain - reproduction prohibited Our process Step 1 : Cerise Revait ® (task force) Step 2 Technical Marketing copy Step 3 Brochure
  • 14. 14 Econovista®, the easy way to discover Paris Region (c) ARD - V Gollain - reproduction prohibited Territorial marketing "Territorial marketing is the promotion of territories to competitive markets, to influence the behavior of the public in their favor with an offer whose perceived value is lastingly superior to that of the competition." We will therefore attempt to display and enhance perceived value
  • 15. 15 (c) ARD - V Gollain - reproduction prohibited Maps are useful for marketers (c) ARD - V Gollain - reproduction prohibited Econovista® is a free interactive economic map Objective : help investors and advisors discover the wealth of opportunities of Paris Region www.econovista.com
  • 16. 16 Lobbying Loyalty Public Opinion Politic Place Promotion Price Product / Services Mix Marketing Econovista : a component of the regional marketing mix Source : V. Gollain, CDEIF, 2008 (c) ARD - V Gollain - reproduction prohibited One regional Brand Three range of products / services : Interactive map : www.econovista.com Blogs : http://econovista- english.blogspot.com Print version : poster, road map, etc. 21 partners : counties, Chambers of commerce, clusters, Airport authority, etc.
  • 17. 17 (c) ARD - V Gollain - reproduction prohibited 11 interactive maps (c) ARD - V Gollain - reproduction prohibited Key functions
  • 18. 18 (c) ARD - V Gollain - reproduction prohibited Example for Cap Digital (c) ARD - V Gollain - reproduction prohibited Thank you for your attention © PREDA - Photographe : Vincent Gollain More : www.paris-region.com (about the Paris Region) www.econovista.com (our interactive economic map) www.marketing- territorial.org (french)