This document discusses standards and guidelines for discount prescription drug card programs and organizations. It outlines the mission to make medications affordable while upholding high ethics standards. All member organizations must be highly rated by the Better Business Bureau and provide knowledgeable customer service. Guidelines include fair pricing, complaint resolution procedures, and cooperating with regulatory reviews to ensure compliance. The overall goal is to help consumers access discounted drug prices while protecting users.

1. We endorse consumer protection, program integrity, and
promote fair competition among discount drug card programs.
Association Mission Statement
To make prescription medications affordable to all, especially the uninsured and
underinsured, while using only the highest standards and ethics in the discount prescription drug card
field.ADDCO Members must all hold the highest rating with the
Better Business Bureau (BBB).
http://www.addco.org/ Addco

2. AboutWhat is a prescription drug discount card and what are its benefits?
A prescription discount drug card was established in response to the many requests for assistance for the
uninsured and underinsured with their prescription needs. The prescription discount drug card saves the
cardholder an average 15% on brand name medications, and 55% on generic medications. The prescription
discount drug card is accepted at over 80% of pharmacies in the US and its territories, including Puerto
Rico. Anyone can use the prescription discount drug card, regardless of age or income. The prescription
discount drug card can allow someone to fill a prescription when they may normally go without.
Some facts about prescription discount drug cards:
that it cannot be combined with insurance;
Covers all FDA-approved medications and many Lifestyle meds such as erectile dysfunction, obesity, fertility, etc.;
Provides an average savings of up to 15% for brand meds and 55% for generic meds;
Can be used at 80% of national and independent pharmacies in the USA and its’ territories.
Provides an online drug and pharmacy lookup for comparison sh
The card is Free; active and ready to use and never expires;
It is a bearer card – whoever has it can use it;
One card can be used by an entire family;
There is no collection of personal information ever; no application necessary;
Does not have any restrictions for use, except http://www.addco.org/
Discount Prescription Card Association

3. Drug Safety
ASSOCIATION MEMBER DRUG SAFETY
Disposal of Unused Medicines: What You Should Know
Overview
Medicines play an important role in treating many conditions and diseases, but when they are no longer needed it’s important to dispose of
them properly to avoid harm to others. Below, we list some disposal options and some special disposal instructions for you to consider
when throwing out expired, unwanted, or unused medicines.
Medicine Take-Back Programs
Medicine take-back programs for disposal are a good way to remove expired, unwanted, or unused medicines from the home and reduce
the chance that others may accidentally take the medicine. Contact your city or county government’s household trash and recycling service
to see if there is a medicine take-back program in your community and learn about any special rules regarding which medicines can be
taken back. You can also talk to your pharmacist to see if he or she knows of other medicine disposal programs in your area or visit the U.S.
Drug Enforcement Administration’s website for information on National Prescription Drug Take-Back Events.
Disposal in Household Trash
If no medicine take-back program is available in your area, you can also follow these simple steps to dispose of most medicines in the
household trash:1
Mix medicines (do NOT crush tablets or capsules) with an unpalatable substance such as kitty litter or used coffee grounds;
Place the mixture in a container such as a sealed plastic bag; and
Throw the container in your household trash.
Before throwing out your empty pill bottle or other empty medicine packaging, remember to scratch out all information on the prescription
label to make it unreadable.
Discount RX Card Association
http://www.addco.org/

4. Association Member Code of Conduct
INTRODUCTION
Millions of persons in the United States lack access to affordable prescription medications. Discount prescription drug
card programs address this situation by providing consumers the opportunity to directly purchase prescription drugs at
prices discounted below contracted providers’ established retail prices.
Discount prescription drug card programs have proven to be highly cost-effective to consumers. As a result, discount
drug card programs have expanded rapidly. Today, they have tens of millions of users and actively operate in all 50
states of the United States and its territories.
CODE
IN ORDER TO INSURE THE ABSOLUTE HIGHEST STANDARDS FOR THE USERS OF A DISCOUNT
PRESCRIPTION DRUG CARD; WE HAVE PUT FORTH THE FOLLOWING STANDARDS WHICH ALL
MEMBERS OF ADDCO (ASSOCIATION OF DISCOUNT DRUG CARD ORGANIZATIONS) MUST FOLLOW.
1. ADDCO MEMBERS MUST ALL HOLD THE HIGHEST RATING WITH THE BETTER BUSINESS
BUREAU (BBB).
2. CUSTOMER SERVICE TO THE DISCOUNT DRUG CARD USERS MUST BE HELPFUL,
KNOWLEDGEABLE AND THE CUSTOMER SERVICE CENTER MUST BE TRAINED IN THE FIELD OF
DISCOUNT DRUG CARD USAGE.
3. ADDCO MEMBERS MUST USE A PHARMACEUTICAL BENEFIT MANAGER (PBM) THAT DOES NOT
UNFAIRLY ALTER COLLECTION FEES TO THE PHARMACY TO THE DETRIMENT OF THE
CONSUMERS END PRICE.

5. APPLICABILITY
Discount drug card program operators and independent representatives that are members of ADDCO must comply with those
provisions of the code of conduct that are applicable to program operators and independent representatives, respectively. The
requirements of the code are minimum requirements. Program operators and independent representatives may offer
additional services and protections to their members and users as they deem appropriate.
Marketing Materials and Practices
A discount drug card program operator must ensure that a discount drug card program’s advertising, solicitation, and marketing
materials and practices do not utilize words and phrases in a manner or context that improperly implies the program is
insurance, and are not otherwise deceptive, unfair, or misleading.
Complaint Resolution
A program operator must ensure that a discount drug card program establishes and operates a fair and efficient procedure for
resolution of complaints regarding the availability of discounts, or other matters relating to the implied obligations of the
discount drug card program to its members or users. Routine member inquiries and information requests need not be treated
as complaints under the complaint resolution procedure. For a complaint about quality of services or discount provided, upon
request of a member, the discount drug card program must provide the member the name, phone number and email address
of the lead person who is handling the complaint.
Compliance
ADDCO may promulgate rules and procedures interpreting and applying the code of conduct, including procedures for
suspending or terminating membership in ADDCO as a result of non-compliance with the code of conduct. Program operators
and independent representatives must maintain records sufficient to demonstrate compliance with the code of conduct,
including any applicable rules and procedures promulgated by ADDCO. Program operators and independent representatives
must cooperate with any ADDCO review for compliance with this code of conduct.

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http://www.addco.org/