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EXPRESS
YOURSELFThe Importance and Consequence of Your Personal Brand
#ExpressVidCon19
PEOPLE ARE
GOING TO BE
ASSHOLESHow To Manage It Without Losing Yourself
#ExpressVidCon19
WHO AM I?
◼
Product Manager & Evangelist
◼
Podcaster
◼
“Internet Old”
MY
PERSONAL
BRAND IS
PRETTY
WHOLESOME
THIS GIF!
a.k.a. “the gif that keeps on gifing”
IT’S NOT MY
FAVORITE THING.
WHY AM I SHOWING YOU
THIS IF I HATE IT SO
MUCH?
WHAT IF…
WAYS THIS
AFFECTED ME:
◼
Anxiety around job prospects
◼
Constant recurring comments as the gif
resurfaced
◼
SHAME!
REMEMBER THIS?
“They went with birthing
the chicken on the toilet.”
Liz Lemon
SO NOW
WHAT?
BUILD A
STRONG
PERSONAL
BRAND
PERSONAL
BRAND
"Your brand is a perception or emotion, maintained
by somebody other than you, that describes the
total experience of having a relationship with you.”
Be Your Own Brand, 1999
STRONG
BRANDING
◼
Own your personal SEO
◼
Have a consistent tone to your online voice
◼
Continue to generate on-brand content
both on your own channels, and others
75% of people never scroll past the first page of search engines.
https://junto.digital/blog/seo-stats/
STRONG
BRANDING
◼
Own your personal SEO
◼
Have a consistent tone to your online voice
◼
Continue to generate on-brand content
both on your own channels, and others
◼
Have a consistent tone to your online voice
◼
PREVENTING A
SOCIAL MEDIA
MELTDOWN
IF YOU DID THIS
TO YOURSELF
◼
Take a breath, and then craft a response
◼
Post an apology (if needed!) where your
followers will actually see it
◼
Your follow-up content needs to be on-brand and
authentic (don’t let it derail you)
Via YouTube / K-Row L
YOU DID NOT DO
THIS TO YOURSELF!
◼
Consider not responding (is there anything to gain?)
◼
Again, move on to your regularly scheduled content,
so-to-speak
◼
Address directly if necessary
Airlines are really, really,
REALLY good at this.
RECOVERING
FROM A CRISIS
1. DON’T INTERNALIZE
2. HAVE EMPATHY
3. SHITPOST BACK, MUTE
A NOTE ON EMPATHY
When this brain region [the right supramarginal gyrus] doesn’t
function properly— or when we have to make particularly quick
decisions— researchers found one’s ability for empathy is
dramatically reduced. This area of the brain helps us to distinguish
our own emotional state from that of other people and is
responsible for empathy and compassion.
Psychology Today
REPURPOSE
NEGATIVE
ENERGY
LINDY WEST
“I went off script: I stopped obsessing over
what [the troll] wanted and just did what felt
best to me that day. I wrote about it publicly,
online. I made myself vulnerable. I didn’t
hide the fact it hurt.”
"We talked for two-and-a-half hours. He was shockingly self-aware. He told me
that he didn’t hate me because of rape jokes – the timing was just a coincidence
– he hated me because, to put it simply, I don’t hate myself. Hearing him explain
his choices in his own words, in his own voice, was heartbreaking and fascinating.
He said that, at the time, he felt fat, unloved, ‘passionless’ and purposeless. For
some reason, he found it ‘easy’ to take that out on women online.”
HEATHER B.
ARMSTRONG
Trolls flooded Armstrong with hate mail and
angry comments, and started blogs of their
own to pick apart Dooce. She was a constant
subject of conversation on GOMI, a website
with forums dedicated to trash-talking lifestyle
bloggers, and on the Blogsnark subreddit.
The pageviews that came in as a result helped
Dooce’s advertising rates soar.
Vox
THANK YOU!
@veronica
#ExpressVidCon19

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Express Yourself

  • 1. EXPRESS YOURSELFThe Importance and Consequence of Your Personal Brand #ExpressVidCon19
  • 2. PEOPLE ARE GOING TO BE ASSHOLESHow To Manage It Without Losing Yourself #ExpressVidCon19
  • 3. WHO AM I? ◼ Product Manager & Evangelist ◼ Podcaster ◼ “Internet Old”
  • 4.
  • 6. THIS GIF! a.k.a. “the gif that keeps on gifing”
  • 7.
  • 9. WHY AM I SHOWING YOU THIS IF I HATE IT SO MUCH?
  • 10.
  • 12.
  • 13. WAYS THIS AFFECTED ME: ◼ Anxiety around job prospects ◼ Constant recurring comments as the gif resurfaced ◼ SHAME!
  • 14.
  • 16.
  • 17. “They went with birthing the chicken on the toilet.” Liz Lemon
  • 18.
  • 21. PERSONAL BRAND "Your brand is a perception or emotion, maintained by somebody other than you, that describes the total experience of having a relationship with you.” Be Your Own Brand, 1999
  • 22. STRONG BRANDING ◼ Own your personal SEO ◼ Have a consistent tone to your online voice ◼ Continue to generate on-brand content both on your own channels, and others
  • 23. 75% of people never scroll past the first page of search engines. https://junto.digital/blog/seo-stats/
  • 24. STRONG BRANDING ◼ Own your personal SEO ◼ Have a consistent tone to your online voice ◼ Continue to generate on-brand content both on your own channels, and others ◼ Have a consistent tone to your online voice ◼
  • 25.
  • 27. IF YOU DID THIS TO YOURSELF ◼ Take a breath, and then craft a response ◼ Post an apology (if needed!) where your followers will actually see it ◼ Your follow-up content needs to be on-brand and authentic (don’t let it derail you)
  • 28. Via YouTube / K-Row L
  • 29. YOU DID NOT DO THIS TO YOURSELF! ◼ Consider not responding (is there anything to gain?) ◼ Again, move on to your regularly scheduled content, so-to-speak ◼ Address directly if necessary
  • 30. Airlines are really, really, REALLY good at this.
  • 32. 1. DON’T INTERNALIZE 2. HAVE EMPATHY 3. SHITPOST BACK, MUTE
  • 33. A NOTE ON EMPATHY When this brain region [the right supramarginal gyrus] doesn’t function properly— or when we have to make particularly quick decisions— researchers found one’s ability for empathy is dramatically reduced. This area of the brain helps us to distinguish our own emotional state from that of other people and is responsible for empathy and compassion. Psychology Today
  • 35. LINDY WEST “I went off script: I stopped obsessing over what [the troll] wanted and just did what felt best to me that day. I wrote about it publicly, online. I made myself vulnerable. I didn’t hide the fact it hurt.”
  • 36.
  • 37. "We talked for two-and-a-half hours. He was shockingly self-aware. He told me that he didn’t hate me because of rape jokes – the timing was just a coincidence – he hated me because, to put it simply, I don’t hate myself. Hearing him explain his choices in his own words, in his own voice, was heartbreaking and fascinating. He said that, at the time, he felt fat, unloved, ‘passionless’ and purposeless. For some reason, he found it ‘easy’ to take that out on women online.”
  • 38. HEATHER B. ARMSTRONG Trolls flooded Armstrong with hate mail and angry comments, and started blogs of their own to pick apart Dooce. She was a constant subject of conversation on GOMI, a website with forums dedicated to trash-talking lifestyle bloggers, and on the Blogsnark subreddit. The pageviews that came in as a result helped Dooce’s advertising rates soar. Vox
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.