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19. What Is Job Satisfaction?
Job satisfaction is described as how
employees feel engaged and fulfilled in
their work. It is the employees’ level of
satisfaction with their job. Job
satisfaction occurs when employees
feel that their job is secured and safe

21. Some benefits of job
satisfaction
• Decreases employee turnover.
• Reduces employee
absenteeism.
• Boosts employees’ work
performance and productivity
level.
• Reduces the level of
unionization.

22. • Creates a conducive working
environment.
• Generates faster and more
sustainable growth as well as
increased revenues.
• Increased customer/client
satisfaction.
• Improves employees’ ability to
handle pressure and change.
• Retains talented employees and

24. Working Conditions
- Optimizing working conditions
is important for employee
satisfaction
- Providing spacious work areas,
adequate lighting, comfortable
work stations, and productivity
tools contribute to favorable work
conditions and job satisfaction.

25. •Employees are more satisfied with
their job if they see a path to
advancement and higher
compensation.
•Companies should encourage
employees to acquire advanced skills
and map out a path for advancement
during annual performance reviews.
Opportunity for Advancement

26. Workload and Stress Level
Dealing with a workload that is far too
heavy and deadlines that are impossible
to reach can cause job satisfaction for
even the most dedicated employee.
Falling short of deadlines results in
conflict between employees and
supervisors and raises the stress level of
the workplace.

27. •Employees seek to be treated with
respect by those they work with.
•A hostile work environment – with rude
or unpleasant coworkers – is one that
usually has lower job satisfaction
Respect from Co-Workers

28. Relationship with Supervisors
•Employees also need to know their
supervisor’s door is always open for them to
discuss any concerns they have that are
affecting their ability to do their jobs
effectively and impeding their satisfaction at
the office.
•Effective managers know their employees
need recognition and praise for their efforts
and accomplishments

29. • Job satisfaction is impacted by an
employee’s views about the fairness of
the company wage scale as well as the
current compensation she may be
receiving.
• Opportunities to earn special incentives,
such as bonuses, extra paid time off or
vacations, also bring excitement and
higher job satisfaction to the workplace.
Financial Rewards

31. What is Job Involvement?
Job involvement is the intensity
to which an individual is
emotionally connected with their
job. It is a term that signifies the
enthusiasm and commitment an
individual displays for their job,
which in turn shapes their
attitudes and behavior.

32. Outcomes of job involvement
Job
performance
Participation
Productivity
Effectiveness
Attitude
Organizational
commitment

33. What is Organizational Commitment?
Organizational Commitment is the
psychological attachment that an employee
has with their organization. This plays a big
role in ascertaining the bond that the
employee shares with the organization. This
also helps in determining the value of an
employee to an organization. Employees
with higher commitment are more
constructive and proactive with their work.

41. Perceptual Distortions
 Perceptual distortion refers to a cognitive
phenomenon in which an individual's
perception of sensory information is altered
or distorted in some way, leading them to
perceive reality differently from what is
objectively present. These distortions can
affect any of the five senses (sight, hearing,
taste, touch, and smell) and can result from
various factors, including psychological,
physiological, or environmental influences.

42. Common perceptual distortions
Stereotyping
Halo Effects
Selective Perception
Projection

43. With the stereotyping perception, an individual makes
a perception for the other individuals if they belong to
a specific group or if they are engaged with some
specific social group. A common example of this
stereotyping is that if any poor person is engaged in
stealing in the past, then rich people think that all poor
people are thieves, and they follow such
misconception for the entire poor people
Stereotyping

44. Halo Effects:
People with this perception are influenced
by the specific characteristics of a person, a
brand, and even a team. They do not even
want to try anything else as they are
influenced by the initial experience they
have with that particular thing. For example,
a job interviewer impresses by the friendly
and confident behavior of a person, then he
overlooks his qualification and hires him

45. Selective Proportion:
With selective perception, people believe that
what they think for a particular person or
thing is right, and the perception of other
people does not matter for them. They even
ignore the actual perception and only believe
in their perception. For example, if a teacher
has a favorite student, then due to his or her
problems they will help to come out of with
them

46. Projection:
People who have low self-esteem and
have inferiority complex have the
projection perception. They accept their
failure and also think that other people
also think the same about that. For
example, if an individual gets insulted
by someone publically, then he or she
makes the perception that everyone
thinks the same about him

47. Work behavior refers to activities
employees perform to meet the
responsibilities and goals of their roles.
Examples include collaborating with
other department staff to complete a
project and conducting an inventory to
submit end-of-the-month reports.
Work behavior

48. The biggest factor that affects
workplace behaviour is the culture of
work. Employees need to feel happy
and comfortable at their workplace to
stay productive. Rules and
regulations about workplace
behaviour have to be consistent
among employees and management