Backupand Recovery Services.2011.1006.B

217 views

Published on

The Capstone Service for Backup and Recovery starts with assessing the data protection landscape and determining the current position and challenges such as:
• RTO/RPO is insufficient to meet business and regulatory requirements
• Management governance GAPS and concerns
• Need to reduce costs (Capital and Operating)
• Recoverability is unknown or questionable
• Substantial data growth results in the inability to meet backup windows
• Regulatory compliance requirements
• Changing business requirements
• Mergers and Acquisitions
• Virtualization initiatives meet business need
• Being tapeless the right strategic move

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
217
On SlideShare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Backupand Recovery Services.2011.1006.B

  1. 1. Backup andRecovery Services Version MDS.BRS.2011.1007.A October 2011
  2. 2. The use of this document is subject to the following conditions and restrictions: ♦ This manual contains proprietary information belonging to Capstone Technology Solutions, LLC. ♦ Information in this document is subject to change without notice.Copyright © 2011 Capstone Technology Solutions. LLC. All rights reserved. The Capstone logo is a trademark of Capstone Technology Solutions, LLC. Other company and brand products and service names are trademarks or registered trademarks of their respective holders. 2
  3. 3. Table  of  Contents  The Business Problem ........................................................................................................................... 4  Business Value and benefit .................................................................................................................... 4  Pain Points ............................................................................................................................................. 5  Scope of Service .................................................................................................................................... 5  The Capstone Methodology ................................................................................................................... 6  The process flow .................................................................................................................................... 7  Approach ................................................................................................................................................ 7  Resources and Schedule......................................................................................................................... 9  Acceptance of Deliverables and Services .............................................................................................. 9  Pricing and Contact Information............................................................................................................ 9   3
  4. 4. The Business ProblemToday’s business environment is rich with disaster opportunities, whether it be a storm,earthquake tsunami or terrorism. Your business continuity preparedness revolves around arobust, reliable and fully capable backup environment. And yet the old adage, “Backups arenever important until it is too late” remains a fundamental IT truth.If your business has unresolved questions about your Backup and Restoration (BUR)technology solutions you are not unique. Many business leaders are facing decisions aboutBUR that is both critical and expensive. The industry is in great conflict and with muchconfusion about BUR strategy and architecture. If this sounds familiar, read on. Our uniqueprocess can help you align your business and technological goals quickly and with minimumimpact on your busy IT professionals.Business Value and benefit • Actionable results • Quick execution and results • Low impact on your overcommitted IT resources • Gaps are benchmarked1 and remediation costs provided • Remediation map with business case provided • Staff and personnel ratings • Easy to Understand via Executive dashboards • Reduce TCO • Validate compliance capabilities • Improved governance • Enhance client/customer confidence and satisfaction • Protect shareholder value1  Benchmarks  –  we  compare  and  rank  your  infrastructure  against  dozens  of  other  data  centers  in  all  major  industries  including  local  and  federal  government.   Copyright @2011 Capstone Technology Solutions, LLC 4
  5. 5. Pain PointsThe Capstone Service for Backup and Recovery starts with assessing the data protectionlandscape and determining the current position and challenges such as: • RTO/RPO is insufficient to meet business and regulatory requirements • Management governance GAPS and concerns • Need to reduce costs (Capital and Operating) • Recoverability is unknown or questionable • Substantial data growth results in the inability to meet backup windows • Regulatory compliance requirements • Changing business requirements • Mergers and Acquisitions • Virtualization initiatives meet business need • Being tapeless the right strategic moveScope of S erviceThe current Capstone Service for Backup and Recovery offering can review the entire scope ofdata protection being used by an enterprise, from simple backup to disk or tape to snapshotsand replication/mirroring. There are a number of factors that we focus on to develop the scopeof the assessment engagement: 1. Quantity  of:   a. Separate  Backup  environments  (Master  or  TSM  servers)   b. Data  centers  and  their  geography   c. Number  of  servers  in  the  enterprise   2. Management  structure(s)  in  place   a. Centralized  with  one  support  and  operational  team   b. Decentralized  with  multiple  support  and  or  operational  teams   3. Technology  focus   a. Backup  Recovery   b. RTO/RPO  by  application     c. Disaster  Recovery  readiness  by  application/data  center   4. Common  language(s)  of  the  professionals   a. English   b. Spanish   c. French   d. Other   Copyright @2011 Capstone Technology Solutions, LLC 5
  6. 6. The Capstone MethodologyADIM – Assess, Design, Implement and Manage is our methodology, which is based onISO9000 and dozens of other industry standards and best practices. Methodology is always acircular path, one is never finished during the lifetime of a business application orinfrastructure element. The assessment collects documents and analyzes the Assess current state. It is the basis and foundation of activity e for a solution, application or infrastructure element. ag As an s es A design is represented by a bill of materials (BOM), M s the detailed Configuration management Database Design CMDB, conceptual and detailed drawings and the preliminary project plan.   The implementation is the refinement and detailed completion of the Project Plan and the expert Im ISO 9000 Implement execution of said plan. Outputs include completed n based pl si g em test and acceptance documentation. De The management of a solution includes monitoring, en t Manage operation, support and remediation for the lifetime of the solution, application or infrastructure element. Copyright @2011 Capstone Technology Solutions, LLC 6
  7. 7. The process flow SOW has been signed. D ilig enT ek PrePlanning & Kick Off Interviews Missing Data ·∙   Requirements ·∙   Concerns Start ·∙   Policy Collate Data Collection ·∙   Detail Reports Audit as is ·∙   Sort Infrastructure Technical Data ·∙   Arrange ·∙   Statistics Complete ·∙   Metrics Diligentek ·∙   Topology Amend and Revise Data Analysis Tech Review Create ·∙   Sort ·∙   Observations Write Sponsor Executive ·∙   Coorelate ·∙   Recommendations Final Report Review presentation ·∙   Synthesize ·∙   Conclusions N Best Practices Customer Bench Mark Proposed Executive W E Next Steps Presentation Problem identification, isolation and root Information Architecture cause analysis S Assessment Methodology VisioDocument Joe Baldwin October 5, 2011Approach Our methodology and process includes the following major milestones: 1. Kick of meeting(s) 2. Data Collection a. Conduct internal client, IT management and technical interviews2 b. Deployment of tools as required c. Retrieval of tool data 3. Analysis and reporting a. Collate interview and tool data, audit for omission and accuracy b. Sort correlate and analyze the data c. Create detailed report with observations and recommendations d. Create executive presentation 4. Sponsor review – remote 5. Executive review 6. Close engagement2  Our  highly  structured  interview  process  is  light  touch,  executed  remotely  and  at  the  convenience  of  your  professionals.   Copyright @2011 Capstone Technology Solutions, LLC 7
  8. 8. DeliverablesIn performance of this service, Capstone Technology Solutions will provide the followingproject deliverables: Regular status reports o Preliminary Backup and Recovery Findings Presentation - Summary presentation of initial findings, highlights, and recommendations delivered at the end of the onsite milestone o Backup and Recovery Assessment Report - Report that validates the backup and recovery findings based on data gathered and observed at client site; analysis and recommendations targeted to maximize the return on current storage investments, architecture, and technology Deliverables topical index Each detailed report will contain some or all of the following analytics dependent upon engagement scope: (sample reports are available) Servers not backed up Success rate Failure mode analysis Window performance (application impact) Backup Policy audit BUR Architectural review o De-duplication o Encryption o Archival o EOL/EOSL management o CMDB management o Backup methods and data flow o Bare Metal (OS methods audit) o Networking Replication methods and deployment Database backups o Methods o RTO/RPO Performance o Backup o Restoration Storage and Media utilization, capacity and growth Vaulting & Compliance Copyright @2011 Capstone Technology Solutions, LLC 8
  9. 9. Resources and ScheduleCapstone will provide IT Consultants as required to insure that the install is done in a qualitymanner and on schedule to meet your critical customer needs.Acceptance of Deliverables a nd ServicesDuring the project, regularly scheduled meetings and project reviews will be conducted toreview the status of project activities, progress toward completing project deliverables andservices and to confirm that Client expectations are being met. A “Letter of Acceptance” willbe provided to the Client to document the completion of project deliverables and services.Pricing and Contact InformationPricing for this service begins at $49,950 for a maturity assessment over of a singleenvironment within a four-week period. A statement of work will be created toprovide additional insights as to custom work effort to close the GAPS and achieve thegoals of a Capstone assessed Backup and Recovery project.Please contact Capstone for further information and help: Capstone Technology Solutions, LLC 13762 Colorado Blvd., Suite 124-11 Thornton, CO 80602 303.280.0982 www.capstoneTS.com sales@capstonets.com Copyright @2011 Capstone Technology Solutions, LLC 9

×