Over the years, TRG’s staff augmentation service offerings have grown many folds. Currently, TRG is evolving in the arena of IT & Software development outsourcing. In the years to come, the steps to move into managed services are on the charts.

2. TRG Corporate
F&B
BPO Services , Enterprise &
Custom Applications,
Enterprise Transformation
Services Infrastructure
Management, and Product
Engineering & R&D
INFRASTRUCTURE Law
IT & Professional
Staff Augmentation
$ 1Bn
Revenue
1000+
Employeaders

3. Global Corporate Presence
New York
Delaware
New Delhi,
Noida
Santa Clara,
San Jose
4 Onsite offices
Chicago, Santa Clara
New York, Delaware
2 Offshore
delivery
location – Noida
and New Delhi
100+
G2000 and Forbes
recognized customers
CSAT of 99%
Since 2004
Client Location
Kansas
City
Chicago
2 Client
locations
Kansas City, San Jose
• Multi-tenant : Supports, Multi-service &
clients
• Follow the sun capability
• Scalable
• Culturally Diverse
• Multi-lingual Capability
• Proximity Advantage
• Standardized Delivery: Local Company
with Global TRG standards
• De Risks Security, Data Sensitivity and
Regulatory Issues
Global Delivery Capability

4. State of Art Global Delivery Centre
Area: 42,000 sq ft. building designed and built to withstand a Category 3 earthquakes.
Power: Two Utility lines terminated in a substation.
Redundant power feeds with diesel generator backup in the event of extended power outages.
Communication: Multiple communication provider alliances available for fiber, Local loops and WAN links.
Security: Digital cameras & CCTV, security guards, proximity card access.

5. IT & Software Development
Outsourcing Division

6. 6
SERVICE LINES
& INDUSTRY
Aerospace
& Defense
Automotive
Consumer
Electronics
Energy
and
Utilities
Financial
Services
Governmen
t
Independent
Software Vendors
Industrial
Manufacturing
Life Sciences
and Healthcare
Manufacturing
Media &
Entertainment
Mining and
Natural
Resources
Oil and Gas
Public
Services
Retail &
Consumer
Semiconductors
Servers and
Storage
Telecom
Travel, Transportation,
Logistics & Hospitality
Application
Development
& Maintenance
Analytics
Services
IV&V
Business
Process
Outsourcing
Cloud
Computing
Customer
Relationship
Management
E-commerce
and Omni
Channel
Embedded
Engineering
Engineering and
R&D Services
Enterprise
Digitalization
IT Infrastructure
Management
Services
Mainframe
& AS400
Mechanical
Engineering
Mobility
Network
Services
Security
Software Product
Engineering
Systems
Integration
ERP- SAP
Oracle
Microsoft
Social & S
entiment
Analysis
SERVICE
LINES
INDUSTRY

7. 7
BPO
SERVICES
# of Seats
500+
SALES SUPPORT
CUSTOMER QUERY
& COMPLAINT
RESOLUTION
TECHNICAL HELPDESK
BILLING DESK
COLLECTIONS
SERVICES
AP
Cash Applications
AR
GL
Credit Management
Fixed Asset
Management
FP & A
Procure to Pay
Spend Analytics
Supplier
Management
E-Business hosting
Invoicing Collections
Quoting
Order Entry
Order Management
Order Fulfillment
Order Promising
Returns Management
Employee Benefits
Outsourcing (EBO)
Recruitment and
Selection Support
HR Operation
HR Helpdesk
HR Payroll
Processing
F & A PROCUREMENT QUOTE TO CASH HR OUTSOURCING
KNOWLEDGE
SERVICE
CUSTOMER
SERVICE
SALES &
MARKETING
NETWORK / IT
Business Analytics
Credit Analysis
Economics Research
Industry & Company
Analysis
Presentation Support
Technical Helpdesk
Inbound Customer
Voice Support
Outbound Sales
Support Services
Collections Sales Support
Services
Reporting
Marketing Analytics
Sales Order
Processing
Sales Logistics
Management
Technology
Infrastructure
Management
Integrated IT+BPO
Services

8. 8
MULTI PHASE
ENGAGEMENT
MODEL
BUSINESS
PHASE
PROCESS
PHASE
OPERATIONS
PHASE
Operational cost
reduction
Predictable cost
model
Enhanced
customer service
Enhanced
productivity
Optimization
Business Service
Management
Improve quality
ITIL best practices
Root cause analysis
Improved process

9. 9
THE SERVICE
PRISM
Three in a Box Model
Data Centre Best PracticesMetrics Dashboard & Value Portal
Reporting & Audit Trails
GOVERNANCE
TECHNOLOGY
PROCESS PEOPLE
Monitoring Tools
Secure Technology
Technology Incubation Centers
State of Art GDC
SLA Driven model
Global Support (FTS Model)
Industry Best Practices
ITIL based process
Certified & Trained
Resources
Domain Experts
Cross Training
Onsite, Offshore &
Nearshore

10. 10
CASE STUDY
‘‘ ‘‘‘‘‘‘‘‘ 01 02 03 04 05
SOCIAL ANALYTICSLEGACY
APPLICATION
MIGRATION
SALES ANALYTICSERP
IMPLEMENTATION
APPLICATION
DEVELOPMENT &
MAINTENANCE
Top internationally
renowned global NGO
Globally recognized
research university
with no. of academic
campuses
Subsidiary of one of
the largest
pharmaceutical
companies in the
world
Global IT service
provider specializing
in global managed IT
outsourcing
Global
semiconductor
company that
designs and markets
wireless
telecommunications

11. Staff Augmentation Division

12. 12
3 GLOBAL
DELIVERY CENTERS.
100+ GLOBAL
CUSTOMERS
550+
EMPLOYEADERS
99%
CSAT
500,000+
QUALITY
RESUMES
(ATS)
500+
CONSULTANTS ON
PAYROLL
CAPABILITY++

13. 13
HUNTING PRE SCREENING POST SCREENING RECRUITMENT
TATRISK-FREE TRANSITION RECRUITMENT CYCLE
In-house Hunting Tool: ATS (TRG Application Tracking System) - 500k
qualified, quality resumes
Entry Level
30-45 Min
Mid Level
1-2hr
High Level
2-4hr
In Depth Screening
Scheduling/re-scheduling telephonic, face to face interviews
Proper onboarding/off-boarding process
Going Beyond : Providing Relocation assistance if required.
Smooth Synchronization between consultants and customers
Open to work with all the Three Tax Terms i.e. C2C, W2, 1099.
RECRUITMENT FRAME WORK

14. 14
HUNTING TOOLS
PRE SCREENING
Dice | Monster | Career Builder | Indeed | Ladders | LinkedIn |
Roots Job
Communication skills
Trinity | Infocubic | Aurico Reports | Securitec | Justifacts | 5D Investigations |
AccuCheck | Advanced Data | Castle Branch | Equifax Verification
Screening the consultant technically as per the requirement.
Collecting valid work authorization proof ( visa copy)
Photo-id Driving license/Passport
I-9 form copy (which verifies the SSN Number)
Copy of I-94 (which verifies the date and port of entry to the United States.)
References minimum last two projects.
POST SCREENING
SCREENING PROCESS

15. 15
VISA AUTHENTICATION / VISA FRAUD DETECTION
Visa Type: H1B
I-797 A (is issued by USIC to the applicant with an I -94 approving the extension to stay
in US.
Visa Type: OPT EAD (Optional Practical Training)
CO3 A Pre completion
Visa Type: L2-EAD
A-18 (is the category which verifies the consultant is L2-EAD.)
Visa Type: GC-EAD
CO 9 (is the category which verifies the consultant is GC-EAD.)
I-797 B (is issued to an applicant who doesn’t reside in US and is applying for a job from
his/her home country)
I-797 C (is issued to the employer who holds the consultants H1B)
CO3 B Post completion
CO3 C an extension copy for the OPT
VISA AUTHENTICATION

16. 16
CONTINGENCY PLAN
For every submitted profile the RM keeps 2 qualified backup profile to avoid any back out
and delay in joining.
In case, the resource wants to leave the project, they need to serve notice period, and in
parallel TRG will provide qualified profile.
If consultant goes absconding. TRG will be provide qualified profile within 72 hrs and
necessary steps in order to fill the position.
CONTINGENCY PLAN

17. 17
PARTNERSHIP MODELPARTNERSHIPMODEL
ONSITE
CLIENT PARTNER
NEARSHORE
CLIENT PARTNER
OFFSHORE
DELIVERY PARTNER
GATHERING
Requirement analysis and
understanding of skill set
COORDINATE
Working closely with offshore
team for qualified submission
REVIEW
Scheduling, Re-scheduling
interviews as per Client
directions
CLOSURE
Offer Rollout to the
selected consultants. On
boarding of the consultant
as per the start date
HUNTING
In-house Hunting Tool: ATS
(TRG Application Tracking
System) - 500k qualified,
quality resumes
SCREENING
Scheduling/re-scheduling
telephonic, face to face
interviews
INTEGRATION PROCESS REPORTING
ECOSYSTEM COLLABORATION
SUBMISSIONS
Follow-up for updates on the
submitted profiles

18. 18
‘‘ ‘‘‘‘‘‘‘‘ 01 02 03 04 05
20 CONSULTANTS IN
1 DAY
30 CONSULTANTS IN
15 DAY
45 CONSULTANTS IN
1 MONTH
60 CONSULTANTS IN
1 MONTH
100 CONSULTANTS IN
2 MONTH
Leading global
financial services firm
and one of the largest
banking institutions in
the United States,
with operations
worldwide
American company
that designs,
manufactures and
markets audio
equipment for
automotive, home,
theater and other
applications
Delivers unbiased
information, analytic
tools, benchmarks
and services to all
participants of the
healthcare industry
Top aircraft engine,
suppliers, and offers
engines for the
majority of
commercial aircraft
Japanese
multinational
electronics
corporation
100+ CUSTOMERS & STILL COUNTING
JAVA, J2EE | DOT NET,VB, ASP,C# | Data Warehouse/ ETL | Database Developers | DBA | ERP-SAP, ORACLE | QA/ Testing |
C++, VC++ | UNIX, C, Shell Scripting | Mobile Application | Cloud, Big Data | System AdminNetwork | EAI- Middleware | Siebel
CASE STUDY

19. THANK
YOU