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HP Software Global Enablement Project Management Office Proposal May 26, 2009
Project Management Office Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why a PMO? ,[object Object],[object Object],[object Object],[object Object],[object Object]
PMO Processes ,[object Object],[object Object],[object Object],[object Object]
1 - Project life-cycle management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PMO & Project Formulation & Deployment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Management Structure Structure Plan Control Conclude ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PMO Team Relationships Planning Team HP-IT PMO GE  Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Project  Sponsors External  Stakeholders Project  teams
Consistent Project Management Approach Needed in GE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Control via QS & Templates usage  Structure Project Control File (PCF) Project Templates Work breakdown structure (WBS) in larger projects
PMO Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Major activity:  Reports – Monthly Weekly and as needed PMO
2 - Project Portfolio management ,[object Object],[object Object]
Operational vs Portfolio Status Reporting  PMO Monthly  Portfolio Reports Project team members Team Leads PM for Integration Strategy Project team members Team Leads PM for R3.0 Project team members Team Leads PM for R4.0 Project team members Team Leads PM for R2.1 Sponsors Stakeholders PM Template Control Weekly Operational Reports
“ Tollgate” Reviews* ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*An effective tollgate process which can tell ‘bad’ from ‘good’ projects and terminates ‘losers’ is a key difference between ‘best-in-class’ organizations an others
Tollgate Process Evaluate  Business Need Evaluate  Project Progress Evaluate  Resources Used Project  charter Toll gate Decision Terminate project Cannot pass tollgate Business case still valid Terminate project Cannot pass tollgate Progress adequate Cannot pass tollgate Terminate project Pass tollgate Business Climate Strategic Direction Stakeholders input
3 - Support functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common Vocabulary Needed ,[object Object],[object Object],[object Object],[object Object]
Processes Understood and Documented ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Systems Map Exercise ,[object Object],[object Object],[object Object],[object Object],September 21, 2011
Program Mgmt/ Strategy Community Mgmt & Support Stakeholder Mgmt Customer Needs Planning & Review GTE Stakeholders  -  Partners, Presales, PSO, SaaS, Support) Budget  Planning Develop & Manage Strategic Plan Develop & Manage Business Plan Manage Stakeholder Satisfaction GTE Systems Map – Linkage of Processes –  DRAFT 09/10/08 Manage Demand Coordinate & Deliver Communication Stakeholder Tools & Infra Provide Tools, Processes & Infrastructure (sandbox,  LMS, POC, curricula UI,  large file download) Align w/GTM & Revenue Plan Manage Product  Lifecycle  (i.e. NPI) Manage New Solution Introduction (Beat BMC) Align w/ Stakeholder Workforce Plans  (On-boarding) Develop & Manage Regional Stakeholder Plans Manage Stakeholder Constraints Report  Key Metrics Manage Procurement Coordinate Training Logistics?? Manage Demand/ Project Mgmt (QuickSilver) Manage  Budget Manage Communication (Newsletter) Manage IT Infra & Asset Mgmt ( GTE : OVSC,  Surgient, Portal) Internal/Partner Training Develop Content & Assessments Deliver Scalable Training Deliver  On-boarding Training Manage Virtual Communities Manage Field Escalation  (SW Consult) Demo Solutions & Strategy Design & Develop Demos Maintain Demos Manage IT Infra & Asset Mgmt ( HP-IT:  LMS, TestCraft, Forums) Align to Product & Solution Plans Provide Certification Exams Manage Enablement Programs Manage Role-based Curricula DRIVER MAINSTAY SUPPORT
Information Systems Support ,[object Object],[object Object],[object Object]
Issue Tracking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],https://ppm-quicksilver.saas.hp.com/itg/web/knta/global/Logon.jsp   Control Quicksilver Functionality
Change Management Plans Needed ,[object Object],[object Object],[object Object],+ = GREAT IDEA EDUCATION AGREED  CHANGE
Quality Assurance ,[object Object]
Project Audits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Audit Process Evaluate  Work Products Evaluate  Process  compliance Maintain quality  findings Work  Products Improvement action recommended Go to Process evaluation Improvement action recommended Record work product and process findings Re-work work products or processes Project Audit PMO office Sponsor input Process definitions
Human Resource  ,[object Object],[object Object]
Overview of Global Enablement Project Management Enablement PMs who need to use QS to track and manage their work plans GE Series 200 Quicksilver work-plans Occasional PM with smaller shorter projects GE Series 100 Project Charter  Occasional PM with smaller shorter projects GE Series 100 Project Charter  Occasional PM w/smaller/shorter projects how to set up QS binder & use basic functionality GE Series 100 Quicksilver Binder  PMs with larger longer term more complex projects GE Series 200 Project Charter  Everyone in GE who runs and manages meetings  GE Series 100 Meeting Management Occasional PM with smaller shorter projects GE Series 100 Task Plan PMs with larger, longer term more complex projects GE Series 200 Task Plan Project management professionals or PMP certification HP L&D Project Management  Target Audience Class Level
Global Enablement Model for PM training   Hierarchy of Enablement for Project & Meeting Management GE Series 100 Project Charter, Task Plan, Quicksilver Binder setup GE Series 200 Project Charter, Task Plan, Quicksilver work-plans HP L&D Project Management classes Target 10% of GE personnel  Target 20% of GE personnel  Target 60% of GE personnel  Foundational - Meeting Management Target 90% of GE personnel
PMO Office Coaching ,[object Object],[object Object],[object Object],[object Object]

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PMO Proposal For Global Sales Operations

  • 1. HP Software Global Enablement Project Management Office Proposal May 26, 2009
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Project Control via QS & Templates usage Structure Project Control File (PCF) Project Templates Work breakdown structure (WBS) in larger projects
  • 11.
  • 12.
  • 13. Operational vs Portfolio Status Reporting PMO Monthly Portfolio Reports Project team members Team Leads PM for Integration Strategy Project team members Team Leads PM for R3.0 Project team members Team Leads PM for R4.0 Project team members Team Leads PM for R2.1 Sponsors Stakeholders PM Template Control Weekly Operational Reports
  • 14.
  • 15. Tollgate Process Evaluate Business Need Evaluate Project Progress Evaluate Resources Used Project charter Toll gate Decision Terminate project Cannot pass tollgate Business case still valid Terminate project Cannot pass tollgate Progress adequate Cannot pass tollgate Terminate project Pass tollgate Business Climate Strategic Direction Stakeholders input
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Program Mgmt/ Strategy Community Mgmt & Support Stakeholder Mgmt Customer Needs Planning & Review GTE Stakeholders - Partners, Presales, PSO, SaaS, Support) Budget Planning Develop & Manage Strategic Plan Develop & Manage Business Plan Manage Stakeholder Satisfaction GTE Systems Map – Linkage of Processes – DRAFT 09/10/08 Manage Demand Coordinate & Deliver Communication Stakeholder Tools & Infra Provide Tools, Processes & Infrastructure (sandbox, LMS, POC, curricula UI, large file download) Align w/GTM & Revenue Plan Manage Product Lifecycle (i.e. NPI) Manage New Solution Introduction (Beat BMC) Align w/ Stakeholder Workforce Plans (On-boarding) Develop & Manage Regional Stakeholder Plans Manage Stakeholder Constraints Report Key Metrics Manage Procurement Coordinate Training Logistics?? Manage Demand/ Project Mgmt (QuickSilver) Manage Budget Manage Communication (Newsletter) Manage IT Infra & Asset Mgmt ( GTE : OVSC, Surgient, Portal) Internal/Partner Training Develop Content & Assessments Deliver Scalable Training Deliver On-boarding Training Manage Virtual Communities Manage Field Escalation (SW Consult) Demo Solutions & Strategy Design & Develop Demos Maintain Demos Manage IT Infra & Asset Mgmt ( HP-IT: LMS, TestCraft, Forums) Align to Product & Solution Plans Provide Certification Exams Manage Enablement Programs Manage Role-based Curricula DRIVER MAINSTAY SUPPORT
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Audit Process Evaluate Work Products Evaluate Process compliance Maintain quality findings Work Products Improvement action recommended Go to Process evaluation Improvement action recommended Record work product and process findings Re-work work products or processes Project Audit PMO office Sponsor input Process definitions
  • 27.
  • 28. Overview of Global Enablement Project Management Enablement PMs who need to use QS to track and manage their work plans GE Series 200 Quicksilver work-plans Occasional PM with smaller shorter projects GE Series 100 Project Charter Occasional PM with smaller shorter projects GE Series 100 Project Charter Occasional PM w/smaller/shorter projects how to set up QS binder & use basic functionality GE Series 100 Quicksilver Binder PMs with larger longer term more complex projects GE Series 200 Project Charter Everyone in GE who runs and manages meetings GE Series 100 Meeting Management Occasional PM with smaller shorter projects GE Series 100 Task Plan PMs with larger, longer term more complex projects GE Series 200 Task Plan Project management professionals or PMP certification HP L&D Project Management Target Audience Class Level
  • 29. Global Enablement Model for PM training Hierarchy of Enablement for Project & Meeting Management GE Series 100 Project Charter, Task Plan, Quicksilver Binder setup GE Series 200 Project Charter, Task Plan, Quicksilver work-plans HP L&D Project Management classes Target 10% of GE personnel Target 20% of GE personnel Target 60% of GE personnel Foundational - Meeting Management Target 90% of GE personnel
  • 30.