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Where are tomorrow’sleaders today ? Marc Timmerman, in associationwith Hudson Europe CIPD EE Conference 		Nov 26th 2010 		Dublin  Copyright of Marc Timmerman, 2010
The Mosquito & the Nudist Colony
Anno 2009
What kept our Leaders awake in 2009 ? Engaging & Retaining Talent while Right-Sizing Source : Hudson Research, 2009
Anni 2010-2011
A Tsunami of peopleleaving …
 “Economic Battle Fatigue”© ,[object Object]
1 out of 4 high potentials is considering leaving their employer. (Source : HBR, May 2010)
This year staff attrition could cost the UK economy in excess of £1 billion. (Source : The Grapevine, Feb 2010)
The Hudson Talent Engagement Survey Results indicate an average of ‘weak’ contracts between 30 & 50% in Europe in H1 2010. (Source : Hudson)
Multiple external surveys in Europe indicate that there could be an employee turnover as high as between 40-60% in 2010 as economies slowly recover.Copyright of Marc Timmerman, 2010
Ready to play Musical Chairs ?
Focussed HR Issues in 2010Separate Schools of Thought ,[object Object],Individual Entry Point : Talent Engagement & Retention Organisation Entry Point : Business Strategy & Workforce Planning Hybrid : Succession Planning ,[object Object],Microsoft moving from 4-6 % to 10% of first Tier Top Talents Anticipating Retention Risk ? Investing towards Future Growth ? Gaining Competitive Advantage ? ,[object Object],If people like us as an employer, we must be good as a company ! Re-inventing the Brand to come to a multi-facetted appeal for many The Employer Value Proposition Copyright of Marc Timmerman, 2010
Should I Stay or Should I Go ?(The Clash, 1982) Make Buy vs Change Stay vs Employer Psychological Contract Employee
The Business Case for Employee Engagement 2. HIGH  PERFORMANCE  & RETENTION 1. ENGAGED &  MOTIVATED  EMPLOYEES EASIER SAID THAN DONE 3. POSITIVE  CUSTOMER  EXPERIENCE 4. POSITIVE  SHAREHOLER  RETURNS
Factors affecting Engagement Research carried out by Purcell et al (2003) established that the key policy and practice factors influencing levels of employee engagement were: received training last year; are satisfied with career opportunities; are satisfied with the performance appraisal system; think managers are good in people management (leadership); find their work challenging; think their firm helps them achieve a work-life balance; are satisfied with communication on company performance Source: A handbook of HRM Practice by M. Armstrong (2003)
What are the New Leadershiprequirements ?
Leadershipoldstyle ?
Organizations ,[object Object]
‘As the basic unit of an organization is the role rather than the person in it, the organization is maintained in existence, sometimes over a long period of time, despite many changes of members’ (Statt, 1991)
A Company Culture is Shared Values and Beliefs that underlie a company’s identity.“The story of the Monkeys & the Banana tree”
Socio-Cultural  influences Political - Legal  influences Economical  influences Technological  influences Ecological  influences The Organisation The formal subsystem : ,[object Object]
 Structure
 OperationsThe informal subsystem : ,[object Object]
 Culture
 PoliticsA systemic view on an organisation
Developing the Leaders of the Future& the Box of Pandora
Think Long-Term at the Crossroads of Succession & Talent Management Talent Management Hipo Management Succession Management Maximum deployment of resources required for attracting, selecting, developing and retaining talent. “Mapping” of in-house talent (in all layers of the organisation) based on current performance and potential growth. Identify and develop in house talentwith the potential to grow into a leadership role into the type of leadership needed in the future, going on the organisation’s strategy. Develop future leaders by mapping out which succesful managers qualify for which growth path, and by grooming them towards this function in order to assure success in assuming the role. Combination of both practices Copyright of Marc Timmerman, 2010
The biggest injustice is the equal treatment of people who are not the same
How do most Executives recognize Future Talent ? ,[object Object]
Is very time conscious
Shows independence
Has a high level of commitment
Has a phenomenal amount of energy
Shows a vibrant sense of creativity
Strives for continuous improvement
Gives sharp remarks
Shows willpower
Varying interest in teamwork
Gives a demanding impression
Puts the job before everything
High intelligence
Has a broad thinking style
Is part of the dominant coalitionSources: Organizational Dynamics (1986), Human Resource Management, (1998), National Productivity Review (1989), Journal of Management Development (2003)

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Cipd Ireland Where Are Tomorrows Leaders Today Final Version Mtim 1110

  • 1. Where are tomorrow’sleaders today ? Marc Timmerman, in associationwith Hudson Europe CIPD EE Conference Nov 26th 2010 Dublin Copyright of Marc Timmerman, 2010
  • 2. The Mosquito & the Nudist Colony
  • 4. What kept our Leaders awake in 2009 ? Engaging & Retaining Talent while Right-Sizing Source : Hudson Research, 2009
  • 6. A Tsunami of peopleleaving …
  • 7.
  • 8. 1 out of 4 high potentials is considering leaving their employer. (Source : HBR, May 2010)
  • 9. This year staff attrition could cost the UK economy in excess of £1 billion. (Source : The Grapevine, Feb 2010)
  • 10. The Hudson Talent Engagement Survey Results indicate an average of ‘weak’ contracts between 30 & 50% in Europe in H1 2010. (Source : Hudson)
  • 11. Multiple external surveys in Europe indicate that there could be an employee turnover as high as between 40-60% in 2010 as economies slowly recover.Copyright of Marc Timmerman, 2010
  • 12. Ready to play Musical Chairs ?
  • 13.
  • 14. Should I Stay or Should I Go ?(The Clash, 1982) Make Buy vs Change Stay vs Employer Psychological Contract Employee
  • 15. The Business Case for Employee Engagement 2. HIGH PERFORMANCE & RETENTION 1. ENGAGED & MOTIVATED EMPLOYEES EASIER SAID THAN DONE 3. POSITIVE CUSTOMER EXPERIENCE 4. POSITIVE SHAREHOLER RETURNS
  • 16. Factors affecting Engagement Research carried out by Purcell et al (2003) established that the key policy and practice factors influencing levels of employee engagement were: received training last year; are satisfied with career opportunities; are satisfied with the performance appraisal system; think managers are good in people management (leadership); find their work challenging; think their firm helps them achieve a work-life balance; are satisfied with communication on company performance Source: A handbook of HRM Practice by M. Armstrong (2003)
  • 17. What are the New Leadershiprequirements ?
  • 19.
  • 20. ‘As the basic unit of an organization is the role rather than the person in it, the organization is maintained in existence, sometimes over a long period of time, despite many changes of members’ (Statt, 1991)
  • 21. A Company Culture is Shared Values and Beliefs that underlie a company’s identity.“The story of the Monkeys & the Banana tree”
  • 22.
  • 24.
  • 26. PoliticsA systemic view on an organisation
  • 27. Developing the Leaders of the Future& the Box of Pandora
  • 28. Think Long-Term at the Crossroads of Succession & Talent Management Talent Management Hipo Management Succession Management Maximum deployment of resources required for attracting, selecting, developing and retaining talent. “Mapping” of in-house talent (in all layers of the organisation) based on current performance and potential growth. Identify and develop in house talentwith the potential to grow into a leadership role into the type of leadership needed in the future, going on the organisation’s strategy. Develop future leaders by mapping out which succesful managers qualify for which growth path, and by grooming them towards this function in order to assure success in assuming the role. Combination of both practices Copyright of Marc Timmerman, 2010
  • 29. The biggest injustice is the equal treatment of people who are not the same
  • 30.
  • 31. Is very time conscious
  • 33. Has a high level of commitment
  • 34. Has a phenomenal amount of energy
  • 35. Shows a vibrant sense of creativity
  • 40. Gives a demanding impression
  • 41. Puts the job before everything
  • 43. Has a broad thinking style
  • 44. Is part of the dominant coalitionSources: Organizational Dynamics (1986), Human Resource Management, (1998), National Productivity Review (1989), Journal of Management Development (2003)
  • 45.
  • 47. Self-glorificationMid Career characteristics Copyright of Marc Timmerman, 2010
  • 48. IQ + EQ + LQ = Top Talent Copyright of Marc Timmerman, 2010
  • 49. Clusters of Critical HiPo CompetenciesResearch done by the Free University of Brussels, 2004-2005 Through Principal Factor Analysis a cluster of three Meta-competencies was detected explaining 70% of variance Source: The Journal of Management Development (2003)
  • 50. The Critical Competencies for Future Executives Prof Paul Evans (InSead) : The Leadership style of the Future : “The Understated Leader” Prof Manfred Kets De Vries (InSead) : The Leader of the Future has the ability to create a company culture and being the glue of the team: Community: creating an environment of mutual support, respect and collaboration Pleasure: creating employee satisfaction and enthusiasm through stimulating continuous learning, creativity, excitement and humor Meaning: providing a meaning for the society as a whole: putting things in perspective Thus creating the possibility of growing a Sense of Belonging Source: Journal of Human Resource Management (2003)
  • 51. The Pixar Story Pixar’sOperatingPrinciplescanbedistilled down to 3 principles. Everyonemust have the freedom to communicatewithanyone. 2.  Itmust be safe foreveryone to offer ideas. 3.   We must stay close to innovations happening in the academiccommunity. 
  • 52.
  • 53. "Equallytough is gettingtalentedpeople to workeffectivelywithoneanother. Thattakes trust and respect, which we managers can'tmandate; they must beearned over time.  What we can do is construct an environment thatnurture'strusting and respectfulrelationships and unleasheseveryone'screativity.”
  • 54. “Ittaughtusan important lesson in the primacy of people over ideas: Ifyougive a goodidea to a mediocre team, they’llscrewit up; butifyougive a mediocre idea to a great team, theywilleitherfixitorthrowitaway and come up withsomethingthatworks.”
  • 55.
  • 57.
  • 59. leading a complex and changing business
  • 61. Some of the leadership gaps HR is expected to fill :
  • 62. Listen to the voice of your Talent, give them practical growth opportunities, take a risk with them.
  • 63. Create an atmosphere at the top that offers protection and allows people to make mistakes.
  • 64. Create possibilities for Baby Boomers to understand Generation Y
  • 65. To Walk the Talk !Copyright of Marc Timmerman, 2010
  • 66. Preferred Leadership Style Source : Hudson / Vlerick Hipo Research Study, 2006
  • 67. Offering Of Development Practices For HiPo’s Top 5 regarding “Perceived Effectiveness”: Starting-up new projects Mentoring & Receiving opportunities to make mistakes Having a high degree of autonomy Having a talented boss Learning from talented people Source : Hudson / Vlerick Hipo Research Study, 2006
  • 68. The Functions Of Mentoring Career Functions : Sponsorship Coaching Protection Challenging Assignments Exposure and visibility Psycho-Social Functions : Role modeling Counseling Acceptance and Confirmation Friendship “The most conspicuous difference between star and nonstar women is access to a supportive mentor.” Source: Kathy Kram, Mentoring at Work
  • 69.
  • 70. Career Management Final Admission Assessment Senior Mgmt Development Centre Junior Mgmt Development Centre Young Graduate Assessment BUYING SUPERSTARS 80 / 20 rule Top Exec Track T E S T I N G Senior Mgmt Career Track Experienced External Influx Controlled ZigZag Management Period Junior & Mid Career Zero- Measurement Period Entry Level
  • 72. The potential effect of increasing women’s employment
  • 73.
  • 74. The number of women in executiveroles overall is – slowly – growing:
  • 77. 9.7% in 2008(European Professionals Women Network, 2008)
  • 78.
  • 79.
  • 80.
  • 81.
  • 82. What you told me it was going to be like to work here is like it really is; and
  • 83. It aligns with what I’m looking for from an employerOne of Our Biggest Challenges on a short term is that we will have to be many things to many individuals. Copyright of Marc Timmerman, 2010
  • 84.
  • 85. Leaders serve and sacrifice themselves
  • 86. The Best Leaders develop others
  • 87. “We all need loving critics”
  • 89. “You can’t plan to be courageous, but you can choose it”Management is DOING THINGS RIGHT Leadership is DOING THE RIGHT THINGS Copyright of Marc Timmerman, 2010
  • 90.
  • 91. “Leaders should want to be liked”
  • 92. Try to understand others
  • 93. Trust is not an evidence !
  • 95. “Let your people go”Copyright of Marc Timmerman, 2010
  • 96. Curtains !Thankyouforyourattention “The certainty of misery is better than the misery of uncertainty”