2. Brewleggers Business Process Models:
Business Process:Creating an account
Description: Collect customer info to create a reusable login account for new/returning
customers
● Customer requests to create an account by clicking on the create account button
located on homepage of Brewleggers website.
● This action takes the customer to the Brewleggers account creation page.
● The customer enters the following information
○ First Name
○ Last Name
○ Email
○ Username
○ Password
○ Date of birth (to verify age)
● Once the customer has entered all necessary info, and this has been verified, the
customer clicks on the submit button.
● This data is stored into the customer account database.
● The customer will receive a confirmation page stating that they have successfully
created an account. They will then have the option to return to the home page.
Business Process: FAQ
Description: Display FAQ to customer
● Customer clicks on FAQ tab at the bottom of any page in the web app.
● The customer is directed to the FAQ page which lists commonly asked questions.
● The customer has the option to submit a question not included in the list.
● In order to submit the question, the customer types their question into the textbox and
then clicks the send button to send their question.
● This question is emailed to Brewleggers support team.
Business Process: View Subscription Plans
Description: Allows customers to browse the 3 subscription plans we offer
3. ● Customer clicks on “View Subscription Details” button on homepage.
● Customer is directed to the subscription details page.
● On the subscription details page the customer can scroll through the page and view
details on the 3 types of subscriptions that Brewleggers offers.
● The site will also display images of the sample product.
Business Process: Add a subscription plan to the cart
Description: Allows customers to add a subscription to their cart and checkout
● Once the customer has made a decision on which subscription plan they would like to
purchase, they will select the button next to THAT plan.
● This will take them to a page where they enter shipping & billing info:
○ Billing Name
○ Billing Address
○ Shipping Address
○ Credit Card Number
○ Credit Card Expiration Date
● After entering this info, the customer will click on the submit button.
● This action will take them to a checkout page where they will be asked to confirm their
order details.
● Once the customer views the order/payment/shipment details and is ready to checkout,
the customer will click on the purchase button.
● The order information is stored into the appropriate database.
● This action takes them to an order confirmation page which informs them that their
order has been accepted and will give them information on when their first shipment
will arrive.
Business Process: View Brewery Info
Description: Allows customers to gather detailed info about our local brewery partners
● Customer will click on tab at top of homepage called “Our Partners”.
● Customer is redirected to Partners page.
● Customer can browse info about our local microbrewery partners.
● This page also displays contact info and links to each of our partners’ websites.
Business Process: Contact Us
4. Description: Allows customers to contact Brewleggers
● Customer will click on tab at top of homepage called “Contact Us”.
● Customer is redirected to Contact Us page.
● Customer will be able to view contact info on this page:
○ Brewleggers mailing address
○ Brewleggers Support Phone #
○ Link to Brewleggers Facebook, Twitter, Instagram
6.
Reflections, Roadblocks & Future Improvements:
Overall, our team worked well together and we were able to successfully compromise when
opinions and ideas differed. While planning our business, we did run into some topics/areas we
had not considered. These were brought to our attention from the feedback we received from
Professor Harris on our business proposal and our business processes document. For
example, one of the issues we did not consider was shipping alcohol across state borders. We
decided to use FedEx as our sole shipping partner. This decision was made with info obtained
from
https://support.shippingeasy.com/hc/en-us/articles/203981689-Shipping-alcohol-with-USPS-UP
S-and-FedEx.
On the technical side, we did run into some issues. While creating our website in Visual Studio
2013, we had problems with getting our master site to work properly. We feel that this was due
to a glitch in VS2010 and this issues was fixed when working on a school terminal. We were
also having some issues trying to pass data from our registration page to our registration
confirmation page. However, we decided to resolve this issue by looking at our past practice
assignments in this course for reference. Apart from issues with the remote session & passing
data, we were able to get our website looking and functioning how we wanted to.
While we didn’t encounter any major issues in completing our project, there are a few points
that we could improve in the future (given more time):
1. We would focus on updating our purchase tracking database to allow for more detailed
data storage.
2. We would like to add a rewards program feature to our business & our website. This
would be in an effort to retain loyal customers!
3. Another feature we would be interested in adding to our website would be a “latest
trends/news” section on our homepage that displays the latest info on upcoming brews,
local beer events in Jacksonville (should the customers be visiting), and even recent
trends in the microbrewery industry.
7. Individual Activity Summary:
Tejas Mistry - Tasks:
● Overall design for project poster
● Home page
● Under 21 page
● Our Partners page
● Contact Us page
Brennan Hinck - Tasks:
● Overall design for project poster
● Registration page
● Registration Confirmation page
● Stored Procedure for user credentials
Charlotte Morrison - Tasks:
● Overall design for project poster
● Subscription page
● Checkout page
● Confirmation page
● Stored Procedure for Purchasing info
Time Spent
Activity Time Spent
Planning (for database design, website
structure/flow, and poster design)
2 to 3 hours
Poster design 45 minutes to 1 hour
Database Implementation 2 hours
Website Implementation 6 to 7 hours
