The document describes an incident management platform called InCaseIT. It provides strengths such as shared activities, distributed incident handling, an operational dashboard, teamwork management, dynamic escalation, and a single log of all activities. The platform allows for efficient emergency response management through information sharing across SMS, email, and voice channels, pre-defined message groups, one-click conference calls, and a global wallboard and log status. It focuses users' tasks, provides an overview of all activities with clear ownership and responsibilities, and facilitates communication and coordination. All activities are logged to secure execution, completeness, and status.