The document describes an incident management platform called InCaseIT. It provides strengths such as shared activities, distributed incident handling, an operational dashboard, teamwork management, dynamic escalation, and a single log of all activities. The platform allows for efficient emergency response management through information sharing via SMS, email, and voice communications. It also features predefined message groups, one-click conference calls, and a global wallboard and log for status. The document further describes focusing on tasks, getting an overview of all activities, communicating and coordinating response, and logging all activities for documentation.