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1 of 28
Ecommerce rends 2015T
2
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Please consider the environment before printing this document
Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA
DIGITAL SNAPSHOT
YoY
3
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
INTERNET PENETRATION BY REGION
Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA
Average growth: 10%
4
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Please consider the environment before printing this document
Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA
SHARE OF WEB TRAFFIC BY DEVICE
5
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Please consider the environment before printing this document
DAILY INTERNET ACTIVITY
Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA
6
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Please consider the environment before printing this document
eCommerce Double-Digit
Growth Continues T
7
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Please consider the environment before printing this document
B2C Ecommerce WW Sales 2012-2017
8
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
Mobile Momentum Continues
T
Source: Mobile Movement
9
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Please consider the environment before printing this document
MOBILE COMMERCE TRENDS
10
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Please consider the environment before printing this document
MOBILE MARKETING
MOBILE APPS
MOBILE TO BRIDGE GAP BETWEEN ONLINE AND OFFLINE
MOBILE FIRST
APRIL 21 EVERYTHING CHANGES!
That’s The Date The New Google Algorithm Drops
MOBILE PAYMENT
…
MOBILE SITES
11
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Please consider the environment before printing this document
T
Multi Screen Interaction
12
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Please consider the environment before printing this document
17 39 30 43Minutes
Consumers rely on search
to connect their experiences
across devices
MULTI SCREEN INTERACTION – Sequential & Simultaneous
38 24 9
Daily Media
Interaction %
CONTEXT drives device choise
Source: Google
13
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
MULTI-DEVICE PATH TO PURCHASE
Sources: Google
14
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
T
From Multi to Omni Channel
15
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
CONVERSION
EXPERIENCE
OMNI-CHANNEL PIRAMIDE
16
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
OMNI-CHANNEL INFLUENCE
17
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
MARKETING ATTRIBUTION
T
18
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Please consider the environment before printing this document
Attribution is the process of assigning value to various
touch-points along a consumer’s purchase journey
MARKETING ATTRIBUTION
19
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Please consider the environment before printing this document
MARKETING ATTRIBUTION
Source: Acrobat Adobe
20
The information contained in this document is confidential and proprietary to E_Lite S. p. A.
Please consider the environment before printing this document
T
From Data To Context
21
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Please consider the environment before printing this document
THE NEW B2C: FROM BASKET TO CONTENT TO CONTEXT
PERSONALIZATIONVISUAL STORYTELLING
SEGMENTATION
& TARGETING
22
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Please consider the environment before printing this document
T
Big Buying Days Are Getting Bigger
Cyber Monday, Black Friday, Green Monday, Singles Day, Chinese New Year
... jumping in on the holiday season as early as possible
Alibaba only took 2 hours to reach $2 billion in sales on Singles Day,
and by day’s end reported sale surpassed $9 billion
Last year, US Cyber Monday sales were $2.3 billion – up 29% vs
year before
About 70% of US Ecommerce shipments in 2014 made during Christmas
shopping included Free Shipping
23
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Please consider the environment before printing this document
NEXT DAY OR FLEXIBLE DELIVERY?
24
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Please consider the environment before printing this document
GIFTING IS 40% OF LUXURY PURCHASES
Sources: BAIN
25
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Please consider the environment before printing this document
Marketplaces On Big Platforms
PUBLISHING PLATFORMS
SHOPPING PLATFORMS
T
26
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Please consider the environment before printing this document
Are We Prepared For The …
THANK YOU
28
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Please consider the environment before printing this document
Stefano Lenzi
eBusiness executive in the fashion Luxury industry with eCommerce, Finance and IT
strong background in a matricial and complex international organization, particularly
on a Share Service model.
Strong track record of successfully implemented websites in several countries for
different Brands, with fast growth of revenues fuelled by business innovation.
Experienced in linking technology to business and e-commerce strategies and in
driving a strong, client-focused culture.
UX, Usability, Web Marketing, Client Services, CRM, Cross Channel, Business
Intelligence and integrated Logistic are among the strategic areas of continuous work
to find excellence.
Both hands-on and strategic, passionate about digital and emerging trends.
Always interested in new challenges and opportunities.

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Digital trends 2015

  • 2. 2 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA DIGITAL SNAPSHOT YoY
  • 3. 3 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document INTERNET PENETRATION BY REGION Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA Average growth: 10%
  • 4. 4 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA SHARE OF WEB TRAFFIC BY DEVICE
  • 5. 5 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document DAILY INTERNET ACTIVITY Sources: WeAreSocial - US Census Bureau, InternetWorldStats, CNNIC, Tencent, Facebook, Vkontakte, ITU, CIA
  • 6. 6 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document eCommerce Double-Digit Growth Continues T
  • 7. 7 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document B2C Ecommerce WW Sales 2012-2017
  • 8. 8 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Mobile Momentum Continues T Source: Mobile Movement
  • 9. 9 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document MOBILE COMMERCE TRENDS
  • 10. 10 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document MOBILE MARKETING MOBILE APPS MOBILE TO BRIDGE GAP BETWEEN ONLINE AND OFFLINE MOBILE FIRST APRIL 21 EVERYTHING CHANGES! That’s The Date The New Google Algorithm Drops MOBILE PAYMENT … MOBILE SITES
  • 11. 11 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document T Multi Screen Interaction
  • 12. 12 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document 17 39 30 43Minutes Consumers rely on search to connect their experiences across devices MULTI SCREEN INTERACTION – Sequential & Simultaneous 38 24 9 Daily Media Interaction % CONTEXT drives device choise Source: Google
  • 13. 13 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document MULTI-DEVICE PATH TO PURCHASE Sources: Google
  • 14. 14 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document T From Multi to Omni Channel
  • 15. 15 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document CONVERSION EXPERIENCE OMNI-CHANNEL PIRAMIDE
  • 16. 16 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document OMNI-CHANNEL INFLUENCE
  • 17. 17 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document MARKETING ATTRIBUTION T
  • 18. 18 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Attribution is the process of assigning value to various touch-points along a consumer’s purchase journey MARKETING ATTRIBUTION
  • 19. 19 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document MARKETING ATTRIBUTION Source: Acrobat Adobe
  • 20. 20 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document T From Data To Context
  • 21. 21 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document THE NEW B2C: FROM BASKET TO CONTENT TO CONTEXT PERSONALIZATIONVISUAL STORYTELLING SEGMENTATION & TARGETING
  • 22. 22 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document T Big Buying Days Are Getting Bigger Cyber Monday, Black Friday, Green Monday, Singles Day, Chinese New Year ... jumping in on the holiday season as early as possible Alibaba only took 2 hours to reach $2 billion in sales on Singles Day, and by day’s end reported sale surpassed $9 billion Last year, US Cyber Monday sales were $2.3 billion – up 29% vs year before About 70% of US Ecommerce shipments in 2014 made during Christmas shopping included Free Shipping
  • 23. 23 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document NEXT DAY OR FLEXIBLE DELIVERY?
  • 24. 24 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document GIFTING IS 40% OF LUXURY PURCHASES Sources: BAIN
  • 25. 25 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Marketplaces On Big Platforms PUBLISHING PLATFORMS SHOPPING PLATFORMS T
  • 26. 26 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Are We Prepared For The …
  • 28. 28 The information contained in this document is confidential and proprietary to E_Lite S. p. A. Please consider the environment before printing this document Stefano Lenzi eBusiness executive in the fashion Luxury industry with eCommerce, Finance and IT strong background in a matricial and complex international organization, particularly on a Share Service model. Strong track record of successfully implemented websites in several countries for different Brands, with fast growth of revenues fuelled by business innovation. Experienced in linking technology to business and e-commerce strategies and in driving a strong, client-focused culture. UX, Usability, Web Marketing, Client Services, CRM, Cross Channel, Business Intelligence and integrated Logistic are among the strategic areas of continuous work to find excellence. Both hands-on and strategic, passionate about digital and emerging trends. Always interested in new challenges and opportunities.