ARC provides an overview of their role in the airline ticketing process. ARC processes over 55% of airline tickets in the US and provides benefits to both airlines and travel agencies. They store up to 39 months of ticketing data in their COMPASS database. The presentation outlines ARC's services, statistics like $79.5 billion in annual sales, and the credit card refund process where refunds are submitted and can appear on customer statements within 2 weeks.