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NeutralOpinion 
Visualizing how people really feel about net neutrality. 
! 
! 
! 
! 
Geneviève Smith | Insight Data Science NYC | August 2014
The FCC doesn’t usually get this massive a response 
Number of comments/ 
complaints
The FCC doesn’t usually get this massive a response 
Number of comments/ 
complaints
neutralopinion.com
Raw comments (~250,000 out of 1 million)
Raw comments (~250,000 out of 1 million) 
Census tallies of houses with internet access
Raw comments (~250,000 out of 1 million) 
Census tallies of houses with internet access 
NLTK 
(natural language processing toolkit) 
to build term-document matrix 
and used tf-idf to normalize
Raw comments (~250,000 out of 1 million) 
Census tallies of houses with internet access 
NLTK 
(natural language processing toolkit) 
to build term-document matrix 
and used tf-idf to normalize 
Found template comments by identifying 
identical rows
Raw comments (~250,000 out of 1 million) 
Census tallies of houses with internet access 
NLTK 
(natural language processing toolkit) 
to build term-document matrix 
and used tf-idf to normalize 
Found template comments by identifying 
identical rows 
Scored sentiment using AFINN-111 
2,477 English words rated between -5 and +5
Raw comments (~250,000 out of 1 million) 
Census tallies of houses with internet access 
NLTK 
(natural language processing toolkit) 
to build term-document matrix 
and used tf-idf to normalize 
Found template comments by identifying 
identical rows 
Scored sentiment using AFINN-111 
2,477 English words rated between -5 and +5 
Front end built using Twitter Bootstrap, AWS, 
and D3
Why might we care about 
template responses?
Lower engagement 
More positive language 
Higher engagement 
More negative language
Lower engagement 
More positive language 
Higher engagement 
More negative language
Geneviève Smith | Insight Data Science NYC | August 2014
Geneviève Smith | Insight Data Science NYC | August 2014
Geneviève Smith | Insight Data Science NYC | August 2014
Geneviève Smith | Insight Data Science NYC | August 2014
Working demo
Working demo
Working demo
Working demo
Working demo
Working demo
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Working demo

  • 1. NeutralOpinion Visualizing how people really feel about net neutrality. ! ! ! ! Geneviève Smith | Insight Data Science NYC | August 2014
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. The FCC doesn’t usually get this massive a response Number of comments/ complaints
  • 7. The FCC doesn’t usually get this massive a response Number of comments/ complaints
  • 9. Raw comments (~250,000 out of 1 million)
  • 10. Raw comments (~250,000 out of 1 million) Census tallies of houses with internet access
  • 11. Raw comments (~250,000 out of 1 million) Census tallies of houses with internet access NLTK (natural language processing toolkit) to build term-document matrix and used tf-idf to normalize
  • 12. Raw comments (~250,000 out of 1 million) Census tallies of houses with internet access NLTK (natural language processing toolkit) to build term-document matrix and used tf-idf to normalize Found template comments by identifying identical rows
  • 13. Raw comments (~250,000 out of 1 million) Census tallies of houses with internet access NLTK (natural language processing toolkit) to build term-document matrix and used tf-idf to normalize Found template comments by identifying identical rows Scored sentiment using AFINN-111 2,477 English words rated between -5 and +5
  • 14. Raw comments (~250,000 out of 1 million) Census tallies of houses with internet access NLTK (natural language processing toolkit) to build term-document matrix and used tf-idf to normalize Found template comments by identifying identical rows Scored sentiment using AFINN-111 2,477 English words rated between -5 and +5 Front end built using Twitter Bootstrap, AWS, and D3
  • 15. Why might we care about template responses?
  • 16.
  • 17.
  • 18. Lower engagement More positive language Higher engagement More negative language
  • 19. Lower engagement More positive language Higher engagement More negative language
  • 20. Geneviève Smith | Insight Data Science NYC | August 2014
  • 21. Geneviève Smith | Insight Data Science NYC | August 2014
  • 22. Geneviève Smith | Insight Data Science NYC | August 2014
  • 23. Geneviève Smith | Insight Data Science NYC | August 2014