Kelsi Adams worked as the head barista and was in charge of the food and coffee offer at Z Huntly service station. When the business was acquired, she was retained and later promoted to Site Leader. As Site Leader, she introduced initiatives that increased coffee sales and built a strong team. Kelsi showed a focus on customers, passion for the coffee offer, and interest in sustainability. After the business downsized, Kelsi expressed a wish to stay with the company and moved to become Site Leader at Z Pukete in Hamilton. The letter provides a reference for Kelsi as she now moves on from the business.

1. SSC Service Stations
123 Anglesea Street
Hamilton 3204
New Zealand
(because Z is for New Zealand)
T +64 7 839 2790
E admin@ssc.org.nz
S.F & S.A COOK LIMITED
Licensed Retailer of Z Energy Ltd
21 April 2016
To Whom It May Concern,
I write this in reference to Kelsi ADAMS who has been an employee of SSC Service Stations.
Kelsi came to our attention when we acquired the Z Huntly service station business in 2014.
Kelsi was the head barista and was in charge of the Z Espress food and coffee offer at the site.
The exiting Retailer was returning to Auckland and many of his staff went with him. We were
fortunate to retain Kelsi and we were delighted when she accepted the position of Site Leader
at Z Huntly.
Kelsi stood out to us for the Site Leader position as she displayed a real focus on the customer,
her team and was very passionate about the customer offer from the Z Espress zone. Kelsi
introduced a number of initiatives that saw coffee sales growth at a time when there was a
real drive on sales. Z Huntly became one of the leading coffee sales sites in the country.
Kelsi built a strong team around her and they were very supportive of her. Kelsi also
embraced an interest in sustainability and was selected to travel to Wellington and speak to Z
Energy and introduce her ideas. She was recognized for this.
After twenty-seven years I have moved out of the business. As we were preparing for this we
were downsizing the number of our sites and when Z Huntly moved again into another Z
cluster Kelsi expressed a wish to stay with us and so she moved to become our Site Leader at
Z Pukete in Hamilton. Kelsi has taken this an opportune time for her to move on also.
We wish Kelsi all the very best in her new ventures’. Please do contact me if I can be any
further assistance.
Yours Faithfully,
Selwyn Cook