This letter provides a personal recommendation for Ljudmilla Arsenina. It details that she worked as a sales-assistant/cashier at Zara Copenhagen from 2013 to the present, with responsibilities including customer service, cash register, and coordinating with other departments. The manager found Ljudmilla to be a responsible, hardworking, and reliable employee who provided excellent customer service through her positive approach and communication skills. Ljudmilla also proved herself a team player who could work independently and meet deadlines under pressure.