1. Yuleyca Ortiz
710 Wakeby Rd
Marstons Mills, MA 02648
Email: yortiz@umassd.edu Cell: 508-367-6806
Objectives
Seeking an opportunity in the healthcare department to leverage my education and apply my
knowledge.
Education
 University of Massachusetts Dartmouth (GPA: 3.0) May 2017
- Bachelor of Science in Service Operations Management
 Cape Cod Community College (GPA: 3.0) 2012-2014
- Associate of Arts in Liberal Arts Concentration
Work Experience
 Securitas Security Services INC: (Middleborough, MA) 2015-2016
Security Officer on a Mental Institution
- Monitor entrance of property and patients through surveillance
- Identify visitors and ask for appropriate documents
- Respond to alarms, calls of distress, and any patient difficulties
 Wilkins Library: (West Barnstable, MA) 2012-2014
Librarian’s assistant
- Front desk attendant
- Assist customers/student in finding information
- Office procedures and data entry
 Cape Cod Community College: (West Barnstable, MA) 2013-2014
Peer Tutor
- One-to-one Spanish tutor lesson
- Work with student on study skills
- Meeting students on a regular basis to clarify learning problems
 Dr. David A. McQueen & Associates: (Hyannis, MA) 2013-2014
Office Assistant
- Customer service provider
- Responsible for data entry and office procedures
- One-to-one contact lenses teacher
Skill
- CPR/AEDCertified
- CPICertified
- SpanishFluency
- MicrosoftExcel and Access – Intermediate Level
Community Service:
• Family Pantry of Cape Cod/ American RedCross— Volunteer
- Responsible for good customer service
- Disaster services