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Defining Your Market &
Your Go To Market Strategy




Startup BootCamp - Day 2
Agenda
10:00 - 10:30: Presentation
10:30 - 11:30: Activity 1
11:30 - 12:00: Presentation
12:00 - 13:00: Activity 2
Tips from an Entrepreneur
1. GET STUFF DONE!!
2. Work with other entrepreneurs to pool resources.
3. Network like crazy.
4. Surround yourself with optimists.
5. Find a mentor who has launched a business.
6. Don't give up!
After 10 Years of Trying...
Cinemagr.am
What We'll Cover in This Workshop

1.   Establishing your business' Point of View
2.   Defining your Target market
3.   Identifying your Competition
4.   Creating Competitive advantage
5.   Market sizing, metrics
6.   Developing a go-to-market plan
Business Point of View
● Establish a Point of View. What makes your business
  unique?

● The better you know yourself the better relationship
  you can have with your customers.

●   Ask yourself why you are in business in the first
    place. Why THIS business? Why THIS product?

Know who you are as a business BEFORE you start
putting it out there.
Create Your Company's Brand
Your brand is:
● The name
● Logo
● Slogan
● Design
of your company

Allows your company to be immediately identifiable to your
target market.
Marketing Strategy
● Use your Point of View to guide your
  marketing strategy

● Use a mixture of marketing methods.

● Kickstart your marketing before you launch
  your product/service.
Defining Your Market
● Targeting a specific market does not mean
  that you have to exclude people

● Allows you to focus your marketing dollars,
  brand message

● Helps you define if you are on the right track
  or not.
Defining Your Market
1. Check Out Your Competition
 Who are your competitors targeting? Who are their
current customers?
=>Find a niche market that they are overlooking.

2. Analyze Your Product/Service
 ● List each feature of your product or service.

 ● Next to each feature, list the benefits they provide (and

    the benefits of those benefits).
 ● List of people who have a need that your benefit fulfills.
Defining Your Market
3. Choose Specific Demographics to Target
Figure out not only who has a need for your product or
service, but also who is most likely to buy it.

Think about the following factors:
● Age
● Location
● Gender
● Income level
● Education level
● Marital or family status
● Occupation
Defining Your Market
Consider the Psychographics of Your Target
Psychographics are more personal characteristics of a
person, including:
● Personality
● Attitudes
● Values
● Interests/hobbies
● Lifestyles
● Behavior

How does your product fit into your target's lifestyle?
Defining Your Market

● Are there enough people that fit my criteria?
● Will my target really benefit from my product/service?
● Will they see a need for it?
● Do I understand what drives my target to make
  decisions?
● Can they afford my product/service?
● Can I reach them with my message? Are they easily
  accessible?
Remember, you can have more than one niche market.
Test the Market!
●   Talk to potential customers
●   Product testing
●   Market testing
    ●   Focus groups
    ●   In-store test
Market Sizing Example
Online Takeout Orders

Top Down
● 511B spent on dining out annually

Bottom Up
● 100M people eat out everyday
● Approx 4% of meals are ordered online.
● In 5 years 20% of meals are ordered online.
● Avg takeout order cost is $12.
● Total market size today: 50M daily, 20B annually
● In Future: 250M daily, 100B annually
Competitive Analysis
● What other options does the target market
  have to satisfy those benefits?
  ○ At what price / performance points?
  ○ Consider direct and indirect (substitute)
     competition

● What is distinctive about what you have to
  offer?
SWOT Analysis

● Identify your Strengths, Weaknesses,
  Opportunities, Threats.

● Identify your competition's Strengths,
  Weaknesses, Opportunities, Threats.
Activity - Part 1
1. Identify your business' Point of View.

2. Identify your target market and market size.

3. Identify 2-3 competitors.

4. Define how you are different from your
competition.
Marketing Channels
Online

Offline
Marketing Metrics

Which of these is best - How do you know
●   1,000,000 one-time unregistered unique visitors
●   500,000 visitors who view 2+ pages, stay 10+ sec
●   200,000 visitors who clicked on a link or button
●   20,000 registered users with email address
●   2000 passionate fans who refer 5+ users per month
●   1000 monthly subscribers at $5 per month.
Marketing Metrics

Acquisition: Users come to site from various channels

Activations: Users enjoy 1st visit: happy experience

Retention: Users come back, visit site multiple times

Referral: Users like product enough to refer others

Revenue: Users conduct some monetization behaviour
Marketing Metrics
Acquisition:
● Social networks, blogs, SEM, SEO, Campaigns,
   Contests, Direct (TV, Tel), biz dev.

Retention:
● Emails and Alerts, time-based features, Blogs, News
   feeds
Marketing Metrics
Activation:
● Homepage, Product Features, Subscriptions, Ads

Referral:
● Viral, emails, affiliates, contents.
Testable Conversion Metrics
Define 1-5 testable conversion metrics of value

●   Usage (session time, clicks)
●   Customer Data (email, profile)
●   Revenue (direct, indirect)
●   Retention (visits over time)
●   Referral (users evangelize to other users)
Go To Market Strategy
Pre-Launch Marketing
Build a Splash Page
● Include a device image, some branding relevant to the
   app, very basic details about the app’s functionality and
   social media links.
● Creating a newsletter sign-up form gives people the
   opportunity to stay updated.
Pre-Launch Marketing
Do a Sneak Peek
Dribbble, Forrst, Ember. These sites are specifically built to
share sneak peeks of works in progress. Represent free
places to get extremely high quality feedback from the best
in the business.

Create a Teaser Video
Showcase the key features and include
some upbeat background music or
interesting narrative. Remember, what you
want to highlight is the promise of the app.
Pre-Launch Marketing
Rally Beta Testers
Working with beta testers is one of the best examples of
how marketing helps development and vice versa.
Share Promo Codes With Key Contacts
If an app is approved but not yet released, promo codes
are often available.

Allows you to get your app into the hands of key contacts
(press, influencers, friendlies, etc.), even if it’s not publicly
available.
Startup Marketing
1. Choose a niche market.
● A niche helps you fully understand the pain points of
   your target customer and market directly to them.
● Focus and perfect with a smaller group first, expand
   when you’re ready.
2. Set a goal.
Amount of revenue you’ll need to self-fund the business.
Number of users or customers.

3. Set a budget.
Set a marketing budget to reach your goal.
Startup Marketing
4. Assume a conversion rate.
If you reached out to 100 potential customers, how many
will actually convert into paying customers? Make a smart
assumption.


5. Brainstorm ideas.
Where do your potential customers congregate? Think of
ways and places you can reach your audience with the
highest ratio of potential customers. This can be both online
and offline. Think blogs, trade shows, Facebook, meet-ups,
etc.
Startup Marketing
6.Test and execute.
Online pet supply store.

Niche Market: Sell dog beds to dog owners in New York.
Goal: Sell 100 dog beds and use those profits to expand.
Budget: $5,000.
Assumption: 100 potential customers, only one will
purchase, a 1% conversion rate.
Brainstorm Ideas: You've come up with a list of ideas of
how to reach 10,000 dog owners in NY for $5,000.
=>Allocate a small piece of your budget to test your
most viable ideas.
Startup Marketing
7. Give users a compelling way to spread the word.
Word-of-mouth marketing can be huge for a start-up. You’
re able to interact with your target customers on a more
personal level than big companies. Take advantage of
social media!

8. Make it exclusive.
People like being a part of something new and exclusive.
Limit your invites to the right early adopters that will
become advocates of your brand and help you improve
your product along the way.
Startup Marketing
9. Target the influencers.
Identify thought leaders in your niche and regularly interact
with these people whenever possible.

Goal is to get them to try and like your product, so they can
spread it to their large networks. Don’t forget bloggers and
journalists.
Startup Marketing
● Marketing your startup is all about adapting.

● Some of things you try will fail.

●   Learning from your mistakes and changing
    your strategy will be a key factor in your
    success.
Activity - Part 2
1. Draft a Go-to-Market Plan to include:
-Which marketing channels you will use.
-Which metrics you will test
-Cost estimates.
-Timeline

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Defining Your Market & Go To Market Strategy

  • 1. Defining Your Market & Your Go To Market Strategy Startup BootCamp - Day 2
  • 2. Agenda 10:00 - 10:30: Presentation 10:30 - 11:30: Activity 1 11:30 - 12:00: Presentation 12:00 - 13:00: Activity 2
  • 3. Tips from an Entrepreneur 1. GET STUFF DONE!! 2. Work with other entrepreneurs to pool resources. 3. Network like crazy. 4. Surround yourself with optimists. 5. Find a mentor who has launched a business. 6. Don't give up!
  • 4. After 10 Years of Trying... Cinemagr.am
  • 5. What We'll Cover in This Workshop 1. Establishing your business' Point of View 2. Defining your Target market 3. Identifying your Competition 4. Creating Competitive advantage 5. Market sizing, metrics 6. Developing a go-to-market plan
  • 6. Business Point of View ● Establish a Point of View. What makes your business unique? ● The better you know yourself the better relationship you can have with your customers. ● Ask yourself why you are in business in the first place. Why THIS business? Why THIS product? Know who you are as a business BEFORE you start putting it out there.
  • 7. Create Your Company's Brand Your brand is: ● The name ● Logo ● Slogan ● Design of your company Allows your company to be immediately identifiable to your target market.
  • 8. Marketing Strategy ● Use your Point of View to guide your marketing strategy ● Use a mixture of marketing methods. ● Kickstart your marketing before you launch your product/service.
  • 9. Defining Your Market ● Targeting a specific market does not mean that you have to exclude people ● Allows you to focus your marketing dollars, brand message ● Helps you define if you are on the right track or not.
  • 10. Defining Your Market 1. Check Out Your Competition Who are your competitors targeting? Who are their current customers? =>Find a niche market that they are overlooking. 2. Analyze Your Product/Service ● List each feature of your product or service. ● Next to each feature, list the benefits they provide (and the benefits of those benefits). ● List of people who have a need that your benefit fulfills.
  • 11. Defining Your Market 3. Choose Specific Demographics to Target Figure out not only who has a need for your product or service, but also who is most likely to buy it. Think about the following factors: ● Age ● Location ● Gender ● Income level ● Education level ● Marital or family status ● Occupation
  • 12. Defining Your Market Consider the Psychographics of Your Target Psychographics are more personal characteristics of a person, including: ● Personality ● Attitudes ● Values ● Interests/hobbies ● Lifestyles ● Behavior How does your product fit into your target's lifestyle?
  • 13. Defining Your Market ● Are there enough people that fit my criteria? ● Will my target really benefit from my product/service? ● Will they see a need for it? ● Do I understand what drives my target to make decisions? ● Can they afford my product/service? ● Can I reach them with my message? Are they easily accessible? Remember, you can have more than one niche market.
  • 14.
  • 15. Test the Market! ● Talk to potential customers ● Product testing ● Market testing ● Focus groups ● In-store test
  • 16. Market Sizing Example Online Takeout Orders Top Down ● 511B spent on dining out annually Bottom Up ● 100M people eat out everyday ● Approx 4% of meals are ordered online. ● In 5 years 20% of meals are ordered online. ● Avg takeout order cost is $12. ● Total market size today: 50M daily, 20B annually ● In Future: 250M daily, 100B annually
  • 17. Competitive Analysis ● What other options does the target market have to satisfy those benefits? ○ At what price / performance points? ○ Consider direct and indirect (substitute) competition ● What is distinctive about what you have to offer?
  • 18. SWOT Analysis ● Identify your Strengths, Weaknesses, Opportunities, Threats. ● Identify your competition's Strengths, Weaknesses, Opportunities, Threats.
  • 19. Activity - Part 1 1. Identify your business' Point of View. 2. Identify your target market and market size. 3. Identify 2-3 competitors. 4. Define how you are different from your competition.
  • 21. Marketing Metrics Which of these is best - How do you know ● 1,000,000 one-time unregistered unique visitors ● 500,000 visitors who view 2+ pages, stay 10+ sec ● 200,000 visitors who clicked on a link or button ● 20,000 registered users with email address ● 2000 passionate fans who refer 5+ users per month ● 1000 monthly subscribers at $5 per month.
  • 22. Marketing Metrics Acquisition: Users come to site from various channels Activations: Users enjoy 1st visit: happy experience Retention: Users come back, visit site multiple times Referral: Users like product enough to refer others Revenue: Users conduct some monetization behaviour
  • 23. Marketing Metrics Acquisition: ● Social networks, blogs, SEM, SEO, Campaigns, Contests, Direct (TV, Tel), biz dev. Retention: ● Emails and Alerts, time-based features, Blogs, News feeds
  • 24. Marketing Metrics Activation: ● Homepage, Product Features, Subscriptions, Ads Referral: ● Viral, emails, affiliates, contents.
  • 25. Testable Conversion Metrics Define 1-5 testable conversion metrics of value ● Usage (session time, clicks) ● Customer Data (email, profile) ● Revenue (direct, indirect) ● Retention (visits over time) ● Referral (users evangelize to other users)
  • 26. Go To Market Strategy
  • 27. Pre-Launch Marketing Build a Splash Page ● Include a device image, some branding relevant to the app, very basic details about the app’s functionality and social media links. ● Creating a newsletter sign-up form gives people the opportunity to stay updated.
  • 28. Pre-Launch Marketing Do a Sneak Peek Dribbble, Forrst, Ember. These sites are specifically built to share sneak peeks of works in progress. Represent free places to get extremely high quality feedback from the best in the business. Create a Teaser Video Showcase the key features and include some upbeat background music or interesting narrative. Remember, what you want to highlight is the promise of the app.
  • 29. Pre-Launch Marketing Rally Beta Testers Working with beta testers is one of the best examples of how marketing helps development and vice versa. Share Promo Codes With Key Contacts If an app is approved but not yet released, promo codes are often available. Allows you to get your app into the hands of key contacts (press, influencers, friendlies, etc.), even if it’s not publicly available.
  • 30. Startup Marketing 1. Choose a niche market. ● A niche helps you fully understand the pain points of your target customer and market directly to them. ● Focus and perfect with a smaller group first, expand when you’re ready. 2. Set a goal. Amount of revenue you’ll need to self-fund the business. Number of users or customers. 3. Set a budget. Set a marketing budget to reach your goal.
  • 31. Startup Marketing 4. Assume a conversion rate. If you reached out to 100 potential customers, how many will actually convert into paying customers? Make a smart assumption. 5. Brainstorm ideas. Where do your potential customers congregate? Think of ways and places you can reach your audience with the highest ratio of potential customers. This can be both online and offline. Think blogs, trade shows, Facebook, meet-ups, etc.
  • 32. Startup Marketing 6.Test and execute. Online pet supply store. Niche Market: Sell dog beds to dog owners in New York. Goal: Sell 100 dog beds and use those profits to expand. Budget: $5,000. Assumption: 100 potential customers, only one will purchase, a 1% conversion rate. Brainstorm Ideas: You've come up with a list of ideas of how to reach 10,000 dog owners in NY for $5,000. =>Allocate a small piece of your budget to test your most viable ideas.
  • 33. Startup Marketing 7. Give users a compelling way to spread the word. Word-of-mouth marketing can be huge for a start-up. You’ re able to interact with your target customers on a more personal level than big companies. Take advantage of social media! 8. Make it exclusive. People like being a part of something new and exclusive. Limit your invites to the right early adopters that will become advocates of your brand and help you improve your product along the way.
  • 34. Startup Marketing 9. Target the influencers. Identify thought leaders in your niche and regularly interact with these people whenever possible. Goal is to get them to try and like your product, so they can spread it to their large networks. Don’t forget bloggers and journalists.
  • 35. Startup Marketing ● Marketing your startup is all about adapting. ● Some of things you try will fail. ● Learning from your mistakes and changing your strategy will be a key factor in your success.
  • 36. Activity - Part 2 1. Draft a Go-to-Market Plan to include: -Which marketing channels you will use. -Which metrics you will test -Cost estimates. -Timeline