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Alan Simpson’s Windows Vista™ Bible Alan Simpson Todd Meister
Alan Simpson’s Windows Vista™ Bible
Alan Simpson’s Windows Vista™ Bible Alan Simpson Todd Meister
Alan Simpson’s Windows Vista™ Bible Published by Wiley Publishing, Inc. 10475 Crosspoint Boulevard Indianapolis, IN 46256 www.wiley.com Copyright © 2007 by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-0-470-04030-0 Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 1B/RS/QR/QX/IN No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Legal Department, Wiley Publishing, Inc., 10475 Crosspoint Blvd., Indianapolis, IN 46256, (317) 572-3447, fax (317) 572-4355, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read. For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S. at (800) 762-2974, outside the U.S. at (317) 572-3993 or fax (317) 572-4002. Library of Congress Catalog Control Number: 2006032759 Trademarks: Wiley and related trade dress are registered trademarks of Wiley Publishing, Inc., in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.
About the Author Alan Simpson is an award-winning computer book author with some 120 published books to his credit. His books are published in many languages throughout the world and have sold millions of copies. Alan is best known for his light, conversational writing style and clear jargon-free approach to dealing with techni- cal topics. Prior to writing books full time, Alan taught introductory and advanced computer programming courses at San Diego State University and University of California, San Diego Extension. He also worked as a freelance programmer and computer consultant. He maintains the www.coolnerds.com Web site (when time permits) and can be reached via that Web site.
Credits Acquisitions Editor Katie Mohr Development Editor Kelly Dobbs Henthorne Technical Editors Dan DiNicolo Todd Meister Production Editor Angela Smith Copy Editor Kim Cofer Editorial Manager Mary Beth Wakefield Production Manager Tim Tate Vice President and Executive Group Publisher Richard Swadley Vice President and Executive Publisher Joseph B. Wikert Project Coordinator Kristie Rees Graphics and Production Specialists Carrie Foster Jennifer Mayberry Alicia B. South Ronald Terry Quality Control Technicians John Greenough Brian H. Walls Book Designer Elizabeth Brooks Proofreading Laura L. Bowman Indexing Techbooks Anniversary Logo Design Richard Pacifico To Susan, Ashley, and Alec, as always.
Acknowledgments ................................................................................................................................xli Introduction ........................................................................................................................................xliii Part I: Getting Started, Getting Secure . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: What’s New in Windows Vista................................................................................................3 Chapter 2: Getting Around ....................................................................................................................19 Chapter 3: Sharing and Securing with User Accounts............................................................................53 Chapter 4: Parental Controls and Family Safety ....................................................................................77 Chapter 5: Help, Support, and Troubleshooting ....................................................................................87 Chapter 6: Troubleshooting Startup Problems........................................................................................97 Part II: Batten Down the Security Hatches . . . . . . . . . . . . . . . . 101 Chapter 7: Blocking Hackers with Windows Firewall ..........................................................................103 Chapter 8: Conquering Malicious Software..........................................................................................119 Chapter 9: Automatic Updates as Security ..........................................................................................137 Chapter 10: Troubleshooting Security..................................................................................................145 Part III: Personalizing Windows Vista . . . . . . . . . . . . . . . . . . . . 149 Chapter 11: Personalizing Your Work Environment ............................................................................151 Chapter 12: Ease of Access, Speech, and Language..............................................................................207 Chapter 13: Transferring Files from Another Computer ......................................................................247 Chapter 14: Customizing Startup Options ..........................................................................................257 Chapter 15: Using Vista Programs and Accessories..............................................................................271 Chapter 16: Troubleshooting Customization Problems ........................................................................307 Part IV: Power Using the Internet . . . . . . . . . . . . . . . . . . . . . . 315 Chapter 17: Browsing and Blogging with Internet Explorer ................................................................317 Chapter 18: Doing E-Mail with Windows Mail ....................................................................................363 Chapter 19: Beyond E-Mail and the Web ............................................................................................439 Chapter 20: Managing Names and Addresses ......................................................................................461 Chapter 21: Troubleshooting Internet Problems ..................................................................................473 Part V: Pictures, Music, and Movies . . . . . . . . . . . . . . . . . . . . . 481 Chapter 22: Playing with Pictures........................................................................................................483 Chapter 23: Making Music with Media Player 11 ................................................................................525 Chapter 24: DVD, Video, and More ....................................................................................................573 Chapter 25: Making Movies with Movie Maker ..................................................................................591 Chapter 26: Fun with Media Center ....................................................................................................629 Chapter 27: Troubleshooting Multimedia ............................................................................................647 vii
Part VI: Managing Files and Folders . . . . . . . . . . . . . . . . . . . . . 653 Chapter 28: Understanding Drives, Folders, and Files ........................................................................655 Chapter 29: Managing Files and Folders..............................................................................................707 Chapter 30: Searching for Files and Messages......................................................................................733 Chapter 31: Metadata and Power Searches ..........................................................................................751 Chapter 32: Using CDs and DVDs ......................................................................................................775 Chapter 33: Protecting Your Files ........................................................................................................803 Chapter 34: Troubleshooting Files and Folders....................................................................................821 Part VII: Printing, Faxing, and Scanning . . . . . . . . . . . . . . . . . . 827 Chapter 35: Installing and Managing Printers......................................................................................829 Chapter 36: Printing Documents and Screenshots ..............................................................................837 Chapter 37: Managing Print Jobs ........................................................................................................845 Chapter 38: Faxing and Scanning........................................................................................................853 Chapter 39: Troubleshooting Printing and Faxing ..............................................................................869 Part VIII: Installing and Removing Programs. . . . . . . . . . . . . . . 875 Chapter 40: Downloading Programs....................................................................................................877 Chapter 41: Installing and Upgrading Programs ..................................................................................885 Chapter 42: Getting Older Programs to Run........................................................................................895 Chapter 43: Repairing and Removing Programs ..................................................................................905 Chapter 44: Setting Default Programs..................................................................................................911 Chapter 45: Managing Programs and Processes ..................................................................................923 Chapter 46: Troubleshooting Software Problems ................................................................................935 Part IX: Hardware and Performance Tuning . . . . . . . . . . . . . . . 947 Chapter 47: Installing and Removing Hardware ..................................................................................949 Chapter 48: Using Wireless Bluetooth Devices ....................................................................................971 Chapter 49: Syncing Devices ..............................................................................................................983 Chapter 50: Performance Tuning Your System ....................................................................................995 Chapter 51: Troubleshooting Hardware and Performance..................................................................1023 Part X: Networking and Sharing . . . . . . . . . . . . . . . . . . . . . . . 1031 Chapter 52: Creating a Home Network..............................................................................................1033 Chapter 53: Sharing Resources on a Network....................................................................................1053 Chapter 54: Using Shared Resources ................................................................................................1067 Chapter 55: Using Windows Meeting Space ......................................................................................1081 Chapter 56: Troubleshooting Networks ............................................................................................1089 Part XI: Appendixes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1095 Appendix A: Upgrading to Windows Vista ........................................................................................1097 Appendix B: Installing Vista on a New System ..................................................................................1105 Appendix C: Universal Shortcut Keys................................................................................................1109 Index ................................................................................................................................................1119 viii
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xli Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xliii Part I: Getting Started, Getting Secure 1 Chapter 1: What’s New in Windows Vista . . . . . . . . . . . . . . . . . . . . 3 A New Look and Feel....................................................................................................................3 Flip 3D ..............................................................................................................................4 Why don’t I have Aero Glass?..............................................................................................5 What if I don’t like Aero Glass? ..........................................................................................6 Windows Sidebar ..........................................................................................................................6 Quicker, Easier Navigation ............................................................................................................7 Sizing icons ........................................................................................................................8 Sorting, grouping, and stacking ..........................................................................................8 Previous versions and undelete ..........................................................................................8 Search and Virtual Folders ..........................................................................................................10 Search for tags (keywords) ................................................................................................11 Saved searches (virtual folders) ........................................................................................12 Security ......................................................................................................................................13 User Account Control ......................................................................................................13 Parental controls ..............................................................................................................14 Windows Photo Gallery ..............................................................................................................14 Windows Mail and Internet Explorer ..........................................................................................15 Built-in CD and DVD Burning ....................................................................................................16 Speech Recognition ....................................................................................................................16 Better, Easier Backups..................................................................................................................16 Windows ReadyBoost..................................................................................................................16 Wrap Up ....................................................................................................................................17 Chapter 2: Getting Around . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Terminology for Things You Do ..................................................................................................19 Mouse terminology ..........................................................................................................20 Point ......................................................................................................................20 Click ......................................................................................................................20 Double-click ..........................................................................................................21 Right-click..............................................................................................................21 Drag ......................................................................................................................21 Keyboard terminology ......................................................................................................21 Tab, Enter, and Spacebar ........................................................................................21 If in doubt, Escape key out ....................................................................................21 ix
The Help key (F1) ..................................................................................................21 The ˇ Key ............................................................................................................21 Shift, Ctrl, and Alt ..................................................................................................22 Shortcut keys..........................................................................................................22 Logging In ..................................................................................................................................22 What’s on the Desktop ................................................................................................................23 Using the Start Menu ..................................................................................................................25 The right side of the Start menu........................................................................................27 The Start menu Search box ..............................................................................................27 Shut Down and Lock buttons ..........................................................................................28 Using the Windows Desktop ......................................................................................................30 About desktop icons ........................................................................................................30 Arranging desktop icons ..................................................................................................31 Running Programs ......................................................................................................................32 The active window............................................................................................................34 Switching among open programs......................................................................................34 Switching with taskbar buttons ..............................................................................34 Switching with the keyboard ..................................................................................35 Switching with Flip 3D ..........................................................................................35 Switching among multiple instances ......................................................................36 Arranging program windows ............................................................................................37 Sizing program windows ..................................................................................................38 Maximize a program window..................................................................................39 Minimize a program window..................................................................................39 Size at will ..............................................................................................................40 Moving a program window ..............................................................................................41 Moving and sizing from the keyboard ..............................................................................42 Closing a Program ......................................................................................................................42 Using the Quick Launch Toolbar ................................................................................................43 Using the Notification Area ........................................................................................................44 Showing/hiding notification icons ....................................................................................45 Responding to notification messages ................................................................................46 Using scroll bars................................................................................................................47 Using Back and Forward buttons ......................................................................................48 The Welcome Center ..................................................................................................................48 Quick Help for Getting Started....................................................................................................49 Logging Off, Shutting Down........................................................................................................50 Stuff You Can Do with a Computer ............................................................................................51 Wrap Up ....................................................................................................................................51 Chapter 3: Sharing and Securing with User Accounts . . . . . . . . . . . . . 53 Logging In and Out of User Accounts..........................................................................................53 Where am I now?..............................................................................................................54 Logging out of an account ................................................................................................54 Creating Strong Passwords ..........................................................................................................56 Remembering passwords ..................................................................................................56 Devising a password hint ..................................................................................................57 Types of User Accounts................................................................................................................57 The built-in Administrator account ..................................................................................57 Administrative user accounts ............................................................................................58 x Contents
Standard accounts ............................................................................................................58 Guest account ..................................................................................................................58 Creating and Managing User Accounts........................................................................................58 Creating a user account ....................................................................................................60 Changing user accounts ....................................................................................................61 Changing a user account type ..........................................................................................61 Password-protecting an account........................................................................................62 Changing the account picture ..........................................................................................63 Changing the account name..............................................................................................64 Enabling or disabling the Guest account ..........................................................................65 Navigating through user account pages ............................................................................65 Creating a Password Reset Disk ..................................................................................................65 Using the password reset disk ..........................................................................................66 Cracking into standard user accounts................................................................................67 Deleting User Accounts ..............................................................................................................67 Using User Accounts ..................................................................................................................68 Understanding User Account Control (UAC) ....................................................................69 Privilege escalation in administrative accounts ..................................................................70 Turning UAC on and off....................................................................................................71 Running Programs as Administrator............................................................................................73 Add the Built-in Administrator Account to the Login Screen ......................................................74 Stop Entering Password on Lockout............................................................................................74 Advanced Security Tools..............................................................................................................74 About Windows CardSpace ........................................................................................................75 Wrap Up ....................................................................................................................................76 Chapter 4: Parental Controls and Family Safety . . . . . . . . . . . . . . . . 77 Before You Get Started ................................................................................................................77 Getting to the Parental Controls Page ..........................................................................................77 Defining Web restrictions..................................................................................................78 Setting time limits ............................................................................................................81 Controlling game play ......................................................................................................82 Blocking and allowing programs ......................................................................................83 Get Web sites working ......................................................................................................83 Viewing User Activity Reports ....................................................................................................84 Reviewing system activity..................................................................................................84 Family Safety Resources for Parents ............................................................................................85 Wrap Up ....................................................................................................................................85 Chapter 5: Help, Support, and Troubleshooting . . . . . . . . . . . . . . . . 87 Introducing Help and Support ....................................................................................................87 Navigating Help................................................................................................................89 Using the Search box ........................................................................................................90 Online Help and Offline Help ..........................................................................................90 Help from People ........................................................................................................................91 Remote Assistance ............................................................................................................92 Windows Communities ....................................................................................................92 Microsoft Customer Support ............................................................................................94 Troubleshooting ..........................................................................................................................94 Wrap Up ....................................................................................................................................94 xi Contents
Chapter 6: Troubleshooting Startup Problems . . . . . . . . . . . . . . . . . 97 The Computer Won’t Start ..........................................................................................................97 Non System Disk or Disk Error ........................................................................................97 Computer starts but mouse and keyboard don’t work ......................................................98 Computer keeps trying to start, but never gets there ........................................................98 Screen turns blue during startup, then stops ....................................................................98 Computer Takes Too Long to Start ..............................................................................................98 Restore system files to an earlier time................................................................................99 Repair Install Windows Vista ............................................................................................99 The instruction manual that came with your computer ....................................................99 Resources in this book ......................................................................................................99 Resources in Windows Help............................................................................................100 Online resources ............................................................................................................100 Programs Won’t Start ................................................................................................................100 Part II: Batten Down the Security Hatches 101 Chapter 7: Blocking Hackers with Windows Firewall . . . . . . . . . . . . 103 How Firewalls Work..................................................................................................................103 What a firewall doesn’t protect against ............................................................................104 Introducing Security Center ......................................................................................................105 Turning Windows Firewall on or off................................................................................105 Making Exceptions to Firewall Protection..................................................................................107 Manually configuring firewall exceptions ........................................................................107 Adding a program exception ..........................................................................................108 Choosing a scope............................................................................................................110 Disabling, changing, and deleting exceptions..................................................................111 Advanced firewall settings ..............................................................................................111 Advanced Firewall Configuration ..............................................................................................112 Open the Windows Firewall with Advanced Security icon..............................................112 Changing Firewall Profile Properties ..............................................................................113 Firewall alerts, unicast response, local administrator control ................................113 Security Logging ..................................................................................................114 Customizing IPsec settings....................................................................................115 Inbound and Outbound Rules ........................................................................................116 Wrap Up ..................................................................................................................................116 Chapter 8: Conquering Malicious Software. . . . . . . . . . . . . . . . . . 119 Types of Malware ......................................................................................................................119 Viruses and worms..........................................................................................................119 Spyware and adware ......................................................................................................120 Trojan horses and rootkits ..............................................................................................120 Conquering Spyware with Windows Defender ..........................................................................121 Opening Windows Defender ..........................................................................................122 Removing spyware from your computer..........................................................................123 Doing a quick scan ..............................................................................................124 Doing a custom scan ............................................................................................124 Automatic scanning ..............................................................................................124 xii Contents
Preventing spyware ........................................................................................................125 Advanced and Administrator configuration options ........................................................127 Using Software Explorer to control startup programs......................................................128 Disallowing allowed programs ........................................................................................129 Joining the SpyNet community ......................................................................................130 Windows Defender Web site ..........................................................................................130 Using Antivirus Software ..........................................................................................................130 Virus protection ..............................................................................................................131 Virus protection and removal..........................................................................................133 Antivirus and Security Center ........................................................................................133 User Account Control and Malware ..........................................................................................134 The Malicious Software Removal Tool ......................................................................................134 Wrap Up ..................................................................................................................................134 Chapter 9: Automatic Updates as Security . . . . . . . . . . . . . . . . . . 137 Understanding Automatic Updates............................................................................................137 Updates versus upgrades ................................................................................................138 Why updates are important ............................................................................................138 Enabling Automatic Updates ....................................................................................................138 Managing Updates ....................................................................................................................139 Managing optional updates ............................................................................................139 Change how updates work..............................................................................................141 Reviewing and removing updates....................................................................................142 Thwarting Exploits with DEP ....................................................................................................142 Wrap Up ..................................................................................................................................144 Chapter 10: Troubleshooting Security. . . . . . . . . . . . . . . . . . . . . 145 Troubleshooting Firewall Problems............................................................................................145 Some Internet programs do not work when installed on Windows Vista ........................145 Error message “Windows Firewall has blocked this program from accepting connections” ..............................................................................................145 Can’t adjust Windows Firewall for AOL dial-up connection............................................146 Phone dialer does not work after installing Windows Vista ............................................146 Troubleshooting Antivirus Programs..........................................................................................147 Troubleshooting Automatic Updates..........................................................................................147 Troubleshooting Windows Defender ..............................................................................147 Troubleshooting ActiveX Control Downloads............................................................................147 Part III: Personalizing Windows Vista 149 Chapter 11: Personalizing Your Work Environment . . . . . . . . . . . . . 151 Showing/Hiding the Welcome Center........................................................................................151 Using the Personalization Page..................................................................................................153 Choosing a screen resolution ..........................................................................................153 Understanding aspect ratio ..................................................................................154 Filling the screen ..................................................................................................155 Adjusting color depth ..........................................................................................156 Using multiple monitors ................................................................................................156 Reducing monitor flicker ......................................................................................158 xiii Contents
Choosing a theme ..........................................................................................................159 Personalizing your color scheme ....................................................................................161 Making text sharper..............................................................................................164 Coloring individual screen elements ....................................................................164 Personalizing your desktop background..........................................................................164 Personalizing desktop icons ............................................................................................166 Creating your own desktop icons ........................................................................166 Sizing, arranging, showing, and hiding desktop icons ..........................................167 Customizing icons ................................................................................................169 Adjust the font size (DPI)................................................................................................170 Personalizing your screen saver ......................................................................................171 Personalizing sound effects ............................................................................................173 Personalizing your mouse ..............................................................................................174 Mice for lefties ......................................................................................................175 Adjusting the double-click speed..........................................................................177 Using ClickLock ..................................................................................................177 Speed up or slow down the mouse pointer ..........................................................177 Making the mouse pointer more visible ................................................................178 Changing mouse wheel behavior ..........................................................................179 Personalizing the Keyboard ......................................................................................................179 Personalizing the Start Menu ....................................................................................................180 Opening Taskbar and Start Menu Properties ..................................................................181 Personalize the right side of the Start menu ....................................................................183 Start menu folders ................................................................................................183 Start menu places ................................................................................................184 Start menu searching ............................................................................................185 Start menu behavior ............................................................................................185 Customizing the left side of the Start menu ....................................................................186 Reorganizing the All Programs menu ..............................................................................187 Creating Custom Shortcut Keys ................................................................................................188 Customizing the Taskbar ..........................................................................................................190 Locking and unlocking the taskbar ................................................................................192 Moving and sizing the taskbar ........................................................................................193 Showing toolbars on the taskbar ....................................................................................193 Sizing and positioning taskbar toolbars ..........................................................................194 Customizing the Quick Launch toolbar ................................................................195 Customizing the Links toolbar..............................................................................196 Customizing the Notification Area ............................................................................................197 Getting rid of Notification area icons ..............................................................................199 Tweaking the clock ..............................................................................................200 Using Windows Sidebar ............................................................................................................201 Showing/hiding the sidebar ............................................................................................202 Adding and removing gadgets ........................................................................................204 Using and manipulating gadgets ....................................................................................205 Using Windows SideShow ........................................................................................................205 Wrap Up ..................................................................................................................................206 xiv Contents
Chapter 12: Ease of Access, Speech, and Language . . . . . . . . . . . . . 207 Introducing Ease of Access Center ............................................................................................207 Help for visual impairments............................................................................................210 Using Microsoft Screen Magnifier ........................................................................210 Using Microsoft Narrator ......................................................................................212 Using High Contrast ............................................................................................213 Using the computer without a display ..................................................................213 Optimize visual display ........................................................................................214 Help for motor impairments ..........................................................................................215 Using the On-Screen Keyboard ............................................................................216 Using Mouse Keys ................................................................................................218 Using Sticky Keys ................................................................................................220 Using Toggle Keys ................................................................................................222 Using Filter Keys ..................................................................................................222 Help for hearing impairments ........................................................................................223 Make it easier to focus on tasks ......................................................................................224 Ease of Access administrative settings ............................................................................225 Accessibility keyboard shortcuts ....................................................................................225 Using Speech Recognition ........................................................................................................226 Getting started with speech recognition ..........................................................................227 Control speech recognition by voice ..............................................................................229 Commanding Windows by voice ....................................................................................229 Work anywhere by voice ................................................................................................231 Dictating text ..................................................................................................................231 Making dictation better ..................................................................................................234 Correct that ..........................................................................................................234 Improve voice recognition ....................................................................................234 Add words to the speech dictionary......................................................................235 Advanced speech recognition configuration..........................................................235 More speech recognition help ..............................................................................237 Regional and Language Settings ................................................................................................237 Change how numbers, dates, and times look ..................................................................238 Let them know your correct location ..............................................................................238 Working with multiple languages....................................................................................239 Using input languages ........................................................................................239 Switching languages and keyboards......................................................................241 Removing input languages....................................................................................243 Installing user interface languages ..................................................................................244 Wrap Up ..................................................................................................................................245 Chapter 13: Transferring Files from Another Computer . . . . . . . . . . . 247 What You Can Transfer..............................................................................................................247 What you can’t transfer ..................................................................................................248 Getting programs onto the new computer ......................................................................248 What not to install ..........................................................................................................248 Choosing a Transfer Method......................................................................................................249 Using a USB Easy Transfer cable......................................................................................249 Using a home network....................................................................................................250 xv Contents
Using external disks........................................................................................................250 Using a jump drive or external hard disk..............................................................250 Using CDs or DVDs..............................................................................................250 Doing the Transfer ....................................................................................................................251 When the Transfer Is Finished ..................................................................................................253 Transferring without Windows Easy Transfer ............................................................................254 Manually transfer Internet Explorer Favorites ................................................................254 Manually transfer contacts ..............................................................................................255 Manually transfer Outlook Express e-mail messages ......................................................255 Transferring fonts............................................................................................................256 Wrap Up ..................................................................................................................................256 Chapter 14: Customizing Startup Options . . . . . . . . . . . . . . . . . . 257 First Things First ......................................................................................................................257 Starting Application Programs Automatically ............................................................................258 Stopping autostart applications ......................................................................................259 Controlling Autostart Programs from Windows Defender..........................................................260 When Defender alerts you to autostart programs ............................................................261 Reviewing and disabling autostart programs ..................................................................262 Autostarting from the Services Snap-In......................................................................................263 Bypassing the Login Page ..........................................................................................................266 Troubleshooting Startup............................................................................................................266 Getting rid of disabled devices ........................................................................................267 When Windows won’t start at all ....................................................................................267 Wrap Up ..................................................................................................................................269 Chapter 15: Using Vista Programs and Accessories. . . . . . . . . . . . . . 271 Important Stuff About Programs................................................................................................271 Using Windows Calculator........................................................................................................273 Typing with WordPad................................................................................................................274 Typing and navigating text ..............................................................................................275 Basic text editing ............................................................................................................276 Selecting text ........................................................................................................277 Formatting text ....................................................................................................278 Deleting and replacing chunks of text ..................................................................280 Using copy-and-paste and cut-and-paste ..............................................................280 Moving text within a document............................................................................281 Copy-and-paste a picture......................................................................................282 Saving a WordPad document ..........................................................................................282 Opening a WordPad document ......................................................................................284 Typing Special Characters with Character Map..........................................................................285 Installing Fonts ........................................................................................................................286 Using Notepad ..........................................................................................................................288 Zipping and Unzipping Files ....................................................................................................289 Zipping files....................................................................................................................289 Unzipping files................................................................................................................290 Annotating Screenshots with Snipping Tool ..............................................................................292 Saving a snip ..................................................................................................................293 Copy-and-paste a snip ....................................................................................................293 E-mail a snip ..................................................................................................................294 xvi Contents
Change Snipping Tool options ........................................................................................294 Screenshots the old-fashioned way..................................................................................294 Using Paint................................................................................................................................295 Using Sound Recorder ..............................................................................................................296 Using Windows Calendar..........................................................................................................298 Navigating the Calendar..................................................................................................300 Entering a task or appointment ......................................................................................300 Adding a received invitation to your Calendar ................................................................301 Creating multiple calendars ............................................................................................302 Sharing calendars............................................................................................................302 Viewing shared calendars................................................................................................303 Subscribing to online .iCalendars....................................................................................304 Searching the Calendar ..................................................................................................304 Managing and printing calendars ....................................................................................305 Wrap Up ..................................................................................................................................305 Chapter 16: Troubleshooting Customization Problems . . . . . . . . . . . 307 Desktop Problems ....................................................................................................................307 My screen is too large/small; my screen colors look awful ..............................................307 When I right-click the Vista desktop, I don’t get a Personalize option ............................308 Parts of my screen are cut off or blank ............................................................................308 My desktop picture doesn’t fit right ................................................................................308 Everything is huge; can’t see all of dialog boxes ..............................................................309 Icon names are too big or too small ................................................................................309 I don’t have any desktop icons (or don’t like their size) ..................................................310 I can’t put my desktop icons where I want them ............................................................310 My screen saver never kicks in........................................................................................310 Missing Aero Glass, Flip 3D, or Switch between Windows button ..................................310 Start Menu Problems ................................................................................................................311 My Start menu shows one column, not two ....................................................................311 Some Start items can’t be displayed ................................................................................311 The right side of my Start menu is missing some options................................................312 Taskbar Problems ......................................................................................................................312 My taskbar is missing......................................................................................................312 My taskbar is too tall (or messed up) ..............................................................................312 I don’t have a Quick Launch toolbar ..............................................................................313 I don’t have a Show Desktop button on my Quick Launch toolbar..................................313 Updating your Display Driver ..................................................................................................313 Part IV: Power Using the Internet 315 Chapter 17: Browsing and Blogging with Internet Explorer . . . . . . . . . 317 How the Web Works ................................................................................................................317 Using Internet Explorer ............................................................................................................320 Browsing to a Web site....................................................................................................320 Using AutoComplete ......................................................................................................321 Using hyperlinks ............................................................................................................321 Using Back, Forward, and History buttons......................................................................322 Magnifying a page ..........................................................................................................323 xvii Contents
Panes and toolbars ..........................................................................................................323 Full screen viewing ........................................................................................................324 Change your default home page......................................................................................324 Using Tabs ................................................................................................................................324 Using Quick Tabs............................................................................................................326 Creating multiple home page tabs ..................................................................................326 Rearranging and removing home page tabs ....................................................................327 Personalizing tabbed browsing........................................................................................327 Shortcut keys for tabs ....................................................................................................329 RSS Feeds: Blogging with Internet Explorer ..............................................................................330 Optional settings for RSS feeds........................................................................................331 Using the RSS Feeds gadget ............................................................................................332 Managing Favorite Sites ............................................................................................................332 Adding tab groups to Favorites ......................................................................................333 Organizing Favorites ......................................................................................................334 Importing and exporting Favorites..................................................................................335 Blocking Pop-Ups......................................................................................................................336 Using the Information bar ..............................................................................................337 When pop-ups still get through ......................................................................................338 Using the Phishing Filter ..........................................................................................................338 How the Phishing Filter works........................................................................................339 Getting the most from the Phishing Filter ......................................................................340 What if I’ve already been tricked? ........................................................................340 How do I protect myself in the future?..................................................................341 Deleting the Browser History ....................................................................................................341 Clearing out AutoComplete entries ................................................................................341 Preventing AutoComplete ..............................................................................................342 Understanding cookies....................................................................................................343 Deleting cookies ..................................................................................................343 Adjusting cookie privacy settings..........................................................................343 Looking at cookies and privacy policies................................................................344 Understanding temporary Internet files ..........................................................................344 Clearing out temporary Internet files ..............................................................................346 Temporary Internet files settings ....................................................................................346 A note on certificates ......................................................................................................347 Using Internet Security Zones ..................................................................................................350 Printing Web Pages....................................................................................................................352 Using Print Preview ........................................................................................................353 Important printing tip ....................................................................................................354 Saving Web Pages......................................................................................................................354 Copying content from Web pages ..................................................................................357 Downloading pictures and videos ..................................................................................357 Making Internet Explorer Your Default Browser ........................................................................357 Searching the Web ....................................................................................................................358 Choosing search providers ..............................................................................................358 Choosing a default provider............................................................................................359 Searching from the Search box........................................................................................359 Searching from the Address bar ......................................................................................359 Searching the Current Page ............................................................................................360 xviii Contents
Getting More with Add-ons ......................................................................................................360 Shopping for add-ons ....................................................................................................360 Managing add-ons ..........................................................................................................360 Internet Explorer Help and Troubleshooting ............................................................................362 Wrap Up ..................................................................................................................................362 Chapter 18: Doing E-Mail with Windows Mail . . . . . . . . . . . . . . . . 363 How E-Mail Works....................................................................................................................363 Introducing Windows Mail........................................................................................................364 What you need to know to get started ............................................................................366 Setting up your e-mail account ......................................................................................368 Writing E-Mail with Windows Mail ..........................................................................................370 Typing and editing tips....................................................................................................371 Check your spelling ........................................................................................................372 Add a background color, picture, or sound ....................................................................372 Setting message priority ..................................................................................................372 Requesting a read receipt ................................................................................................373 Getting your E-Mail ..................................................................................................................373 Replying to a message ....................................................................................................373 Forwarding a message ....................................................................................................374 Other stuff you can do with a message............................................................................374 Magnifying e-mail text..........................................................................................376 Sorting message headers ......................................................................................376 Sizing and positioning columns............................................................................376 Sizing the Preview pane........................................................................................376 Using E-mail Attachments ........................................................................................................377 Attaching a file to a message............................................................................................377 E-mailing documents from folders........................................................................379 E-mailing pictures from Windows Photo Gallery ..................................................380 Opening received attachments ........................................................................................380 Saving attachments as files ..............................................................................................382 Saving embedded pictures as files ..................................................................................384 Converting e-mail messages to files ................................................................................384 Composing Fancy Messages with HTML ..................................................................................384 HTML, default font, and stationery ................................................................................385 Using fonts, sizes, boldface, underline, italics, colors ......................................................386 Typing a list ....................................................................................................................387 Indenting and aligning text ............................................................................................387 Inserting pictures ............................................................................................................388 Inserting a line................................................................................................................389 Adding hyperlinks to e-mail messages ............................................................................390 Type a link............................................................................................................390 Copy and paste a link ..........................................................................................390 Custom links ........................................................................................................390 Automatic e-mail signing ................................................................................................391 Dealing with Spam (Junk E-mail)..............................................................................................393 Identifying safe senders ..................................................................................................393 Blocking specific senders ................................................................................................394 Blocking by country and language ..................................................................................395 Blocking phishing scams ................................................................................................395 xix Contents
Managing junk mail and good mail ................................................................................396 Phishing scam e-mails ....................................................................................................396 Managing Mail Folders and Messages........................................................................................398 Choosing columns for the contents pane ........................................................................398 Flagging messages that need more attention....................................................................400 Grouping conversation messages ....................................................................................400 Filtering messages ..........................................................................................................400 Create your own mail folders ..........................................................................................403 Moving, renaming, and deleting mail folders ........................................................404 Showing/hiding mail folders ................................................................................405 Managing messages ........................................................................................................405 Selecting multiple e-mail messages ......................................................................405 Moving messages to a folder ................................................................................406 Deleting messages ................................................................................................406 Permanently deleting messages ............................................................................407 Auto-organizing messages through rules ........................................................................407 Auto-responding to messages..........................................................................................409 Searching for Messages..............................................................................................................411 Searching from the Start menu........................................................................................412 Searching from the Search window ................................................................................413 Personalizing Windows Mail ....................................................................................................413 General options ..............................................................................................................413 Read options ..................................................................................................................415 Mark message read after displaying for x seconds ................................................415 Automatically expand grouped messages ............................................................415 Automatically download message when viewing in the Preview Pane ..................416 Read all messages in plain text ............................................................................416 Show ToolTips in the message list for clipped items ............................................416 Highlight watched messages ................................................................................416 News settings........................................................................................................416 Fonts settings........................................................................................................416 Receipt options ..............................................................................................................416 Send options ..................................................................................................................418 Compose options ..........................................................................................................419 Compose font ......................................................................................................419 Stationery ............................................................................................................420 Business cards ......................................................................................................420 Signature options............................................................................................................421 Spelling options ..............................................................................................................421 E-mail security options ..................................................................................................421 Virus Protection....................................................................................................421 Downloaded images..............................................................................................422 Secure Mail ..........................................................................................................423 Connection options ........................................................................................................423 Advanced options ..........................................................................................................423 Contact Attachment Conversion ..........................................................................424 IMAP ....................................................................................................................425 Message Threads ..................................................................................................425 Reply/Forward......................................................................................................425 Restore Defaults....................................................................................................425 Maintenance ........................................................................................................425 xx Contents
Managing E-mail Accounts........................................................................................................427 Managing Messages with Multiple Computers ..........................................................................429 Customizing the Toolbar ..........................................................................................................430 Securing E-mail with Digital IDs ..............................................................................................431 Getting a digital ID..........................................................................................................432 Using your digital ID ......................................................................................................433 Importing Messages from Other Programs ................................................................................435 Exporting Messages to Other Programs ....................................................................................435 Where and How Messages Are Stored ......................................................................................436 More on Windows Mail ............................................................................................................437 Wrap Up ..................................................................................................................................437 Chapter 19: Beyond E-Mail and the Web . . . . . . . . . . . . . . . . . . . 439 About Newsgroups....................................................................................................................439 Creating a newsgroup account ........................................................................................440 Downloading newsgroup names ....................................................................................442 Subscribing to newsgroups ............................................................................................442 Viewing newsgroup messages..........................................................................................443 Posting a newsgroup message ........................................................................................444 Replying to newsgroup messages ....................................................................................446 Getting the latest messages..............................................................................................446 Searching newsgroup messages ......................................................................................448 Quick Searches from the Search box ....................................................................448 Searching from the Start menu..............................................................................449 Saving useful messages....................................................................................................449 Hiding irrelevant messages..............................................................................................449 Creating newsgroup message rules..................................................................................450 Unscrambling messages ..................................................................................................451 Unsubscribing from a group ..........................................................................................452 Personalizing newsgroups ..............................................................................................452 Using FTP ................................................................................................................................452 Anonymous FTP versus FTP accounts ............................................................................452 Using Explorer as an FTP client ......................................................................................453 Using Remote Assistance ..........................................................................................................454 Setting up Remote Assistance..........................................................................................454 Requesting remote assistance ..........................................................................................455 Using Remote Desktop..............................................................................................................457 Allowing remote connections on a home network ..........................................................458 Connecting from a remote home network PC ................................................................459 Wrap Up ..................................................................................................................................460 Chapter 20: Managing Names and Addresses. . . . . . . . . . . . . . . . . 461 Opening Contacts ....................................................................................................................461 Changing how you view Contacts ..................................................................................462 Making shortcuts to Contacts..........................................................................................462 Creating a contact ..........................................................................................................463 Opening and editing contacts ........................................................................................464 Create a “me” contact......................................................................................................465 Creating Contact Groups ..........................................................................................................465 Printing Contacts ......................................................................................................................467 xxi Contents
Importing and Exporting Contacts ............................................................................................468 Importing people to your Contacts folder ......................................................................468 Exporting contacts to vCards ..........................................................................................469 Exporting to a CSV file....................................................................................................470 Searching for Contacts ..............................................................................................................470 Sharing Contacts on a Network ................................................................................................470 Wrap Up ..................................................................................................................................471 Chapter 21: Troubleshooting Internet Problems . . . . . . . . . . . . . . . 473 Troubleshooting Internet Explorer ............................................................................................473 Clicking a hyperlink has no effect ..................................................................................473 Can’t download program or ActiveX control ..................................................................473 Security alert about leaving a secure Internet connection ................................................474 Error message “This page cannot be displayed” ..............................................................475 Can’t change the default home page................................................................................475 Saved pictures stored as bitmaps (.bmp files)..................................................................475 Content Advisor dialog box or message opens ................................................................476 All other Internet Explorer problems/features ................................................................476 Troubleshooting Windows Mail ................................................................................................476 Error message “The host name could not be found . . .”..................................................476 Some of my mail is not showing up in my Inbox ............................................................478 Pictures are missing from e-mail messages ......................................................................478 Can’t open or save e-mail attachment..............................................................................478 Message “Your current security settings prohibit running ActiveX controls . . .” ..............479 All other Windows Mail problems/features......................................................................479 More Internet Troubleshooting..................................................................................................479 Part V: Pictures, Music, and Movies 481 Chapter 22: Playing with Pictures . . . . . . . . . . . . . . . . . . . . . . . 483 Getting Pictures into Your Computer ........................................................................................483 Getting pictures from a digital camera ............................................................................483 Getting pictures from a memory card..............................................................................485 Getting pictures from a CD or DVD ................................................................................486 Getting pictures from a scanner ......................................................................................487 Using pictures you get by e-mail ....................................................................................488 Copying pictures from Web sites ....................................................................................489 Copy and paste pictures..................................................................................................490 Taking screenshots..........................................................................................................490 Using the Snipping Tool ......................................................................................490 Using the Print Screen key....................................................................................491 Using Your Pictures Folder........................................................................................................492 Pictures folder quick tips ................................................................................................495 Why some pictures show icons ......................................................................................497 Videos in your Pictures folder ........................................................................................498 Renaming pictures and videos ........................................................................................498 Using Windows Photo Gallery ..................................................................................................499 Choosing what to view and how ....................................................................................500 Photo Gallery quick tips..................................................................................................501 Selecting thumbnails in the gallery..................................................................................501 xxii Contents
Dating, rating, tagging, and captioning ..........................................................................502 Filtering pictures ............................................................................................................503 Changing tags ................................................................................................................504 Use a picture as your desktop background......................................................................505 Adding pictures to Photo Gallery ....................................................................................505 Using the Photo Gallery Viewer ......................................................................................505 Zooming and panning ..........................................................................................506 Back to the Gallery ..............................................................................................506 Making a duplicate photo ....................................................................................506 Use your Photo Gallery as a screen saver ........................................................................507 Fixing photos..................................................................................................................507 Auto Adjust ..........................................................................................................508 Adjust Exposure ..................................................................................................508 Adjust Color ........................................................................................................508 Cropping ..............................................................................................................508 Fixing red eye ......................................................................................................509 Saving Fix pane changes ......................................................................................510 Choosing Photo Gallery options......................................................................................510 Making movies from Photo Gallery ................................................................................512 Printing Pictures........................................................................................................................513 Printing from Windows Photo Gallery ............................................................................513 Printing pictures from a folder ........................................................................................515 Using the Slide Show Gadget ....................................................................................................516 Pixels and Megapixels................................................................................................................517 File extension, size, and dimensions ..............................................................................519 TIFF pictures........................................................................................................521 JPEG pictures........................................................................................................521 GIF pictures..........................................................................................................521 PNG pictures ........................................................................................................521 BMP pictures ........................................................................................................521 Changing a picture type or size ......................................................................................522 Pictures, Tags, and Virtual Folders ............................................................................................523 Wrap Up ..................................................................................................................................524 Chapter 23: Making Music with Media Player 11 . . . . . . . . . . . . . . 525 Controlling Sound Volume........................................................................................................525 Starting Windows Media Player ................................................................................................527 Media Player program window........................................................................................527 Media Player menus........................................................................................................528 Play controls ..................................................................................................................529 Closing/minimizing Windows Media Player....................................................................529 Listening to a CD ......................................................................................................................530 Now Playing, Visualizations, and Enhancements ......................................................................531 Using the playlist ............................................................................................................532 Using Enhancements ......................................................................................................533 Stopping a CD ................................................................................................................534 Play CDs automatically with Media Player ......................................................................534 Ripping (Copying) Music CDs ..................................................................................................535 Options for ripping CDs ................................................................................................535 Choosing where to put songs................................................................................536 Choosing how to name files..................................................................................536 xxiii Contents
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windows vista bible.pdf

  • 1.
  • 3.
  • 5.
  • 7. Alan Simpson’s Windows Vista™ Bible Published by Wiley Publishing, Inc. 10475 Crosspoint Boulevard Indianapolis, IN 46256 www.wiley.com Copyright © 2007 by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-0-470-04030-0 Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 1B/RS/QR/QX/IN No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Legal Department, Wiley Publishing, Inc., 10475 Crosspoint Blvd., Indianapolis, IN 46256, (317) 572-3447, fax (317) 572-4355, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read. For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S. at (800) 762-2974, outside the U.S. at (317) 572-3993 or fax (317) 572-4002. Library of Congress Catalog Control Number: 2006032759 Trademarks: Wiley and related trade dress are registered trademarks of Wiley Publishing, Inc., in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.
  • 8. About the Author Alan Simpson is an award-winning computer book author with some 120 published books to his credit. His books are published in many languages throughout the world and have sold millions of copies. Alan is best known for his light, conversational writing style and clear jargon-free approach to dealing with techni- cal topics. Prior to writing books full time, Alan taught introductory and advanced computer programming courses at San Diego State University and University of California, San Diego Extension. He also worked as a freelance programmer and computer consultant. He maintains the www.coolnerds.com Web site (when time permits) and can be reached via that Web site.
  • 9. Credits Acquisitions Editor Katie Mohr Development Editor Kelly Dobbs Henthorne Technical Editors Dan DiNicolo Todd Meister Production Editor Angela Smith Copy Editor Kim Cofer Editorial Manager Mary Beth Wakefield Production Manager Tim Tate Vice President and Executive Group Publisher Richard Swadley Vice President and Executive Publisher Joseph B. Wikert Project Coordinator Kristie Rees Graphics and Production Specialists Carrie Foster Jennifer Mayberry Alicia B. South Ronald Terry Quality Control Technicians John Greenough Brian H. Walls Book Designer Elizabeth Brooks Proofreading Laura L. Bowman Indexing Techbooks Anniversary Logo Design Richard Pacifico To Susan, Ashley, and Alec, as always.
  • 10. Acknowledgments ................................................................................................................................xli Introduction ........................................................................................................................................xliii Part I: Getting Started, Getting Secure . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: What’s New in Windows Vista................................................................................................3 Chapter 2: Getting Around ....................................................................................................................19 Chapter 3: Sharing and Securing with User Accounts............................................................................53 Chapter 4: Parental Controls and Family Safety ....................................................................................77 Chapter 5: Help, Support, and Troubleshooting ....................................................................................87 Chapter 6: Troubleshooting Startup Problems........................................................................................97 Part II: Batten Down the Security Hatches . . . . . . . . . . . . . . . . 101 Chapter 7: Blocking Hackers with Windows Firewall ..........................................................................103 Chapter 8: Conquering Malicious Software..........................................................................................119 Chapter 9: Automatic Updates as Security ..........................................................................................137 Chapter 10: Troubleshooting Security..................................................................................................145 Part III: Personalizing Windows Vista . . . . . . . . . . . . . . . . . . . . 149 Chapter 11: Personalizing Your Work Environment ............................................................................151 Chapter 12: Ease of Access, Speech, and Language..............................................................................207 Chapter 13: Transferring Files from Another Computer ......................................................................247 Chapter 14: Customizing Startup Options ..........................................................................................257 Chapter 15: Using Vista Programs and Accessories..............................................................................271 Chapter 16: Troubleshooting Customization Problems ........................................................................307 Part IV: Power Using the Internet . . . . . . . . . . . . . . . . . . . . . . 315 Chapter 17: Browsing and Blogging with Internet Explorer ................................................................317 Chapter 18: Doing E-Mail with Windows Mail ....................................................................................363 Chapter 19: Beyond E-Mail and the Web ............................................................................................439 Chapter 20: Managing Names and Addresses ......................................................................................461 Chapter 21: Troubleshooting Internet Problems ..................................................................................473 Part V: Pictures, Music, and Movies . . . . . . . . . . . . . . . . . . . . . 481 Chapter 22: Playing with Pictures........................................................................................................483 Chapter 23: Making Music with Media Player 11 ................................................................................525 Chapter 24: DVD, Video, and More ....................................................................................................573 Chapter 25: Making Movies with Movie Maker ..................................................................................591 Chapter 26: Fun with Media Center ....................................................................................................629 Chapter 27: Troubleshooting Multimedia ............................................................................................647 vii
  • 11. Part VI: Managing Files and Folders . . . . . . . . . . . . . . . . . . . . . 653 Chapter 28: Understanding Drives, Folders, and Files ........................................................................655 Chapter 29: Managing Files and Folders..............................................................................................707 Chapter 30: Searching for Files and Messages......................................................................................733 Chapter 31: Metadata and Power Searches ..........................................................................................751 Chapter 32: Using CDs and DVDs ......................................................................................................775 Chapter 33: Protecting Your Files ........................................................................................................803 Chapter 34: Troubleshooting Files and Folders....................................................................................821 Part VII: Printing, Faxing, and Scanning . . . . . . . . . . . . . . . . . . 827 Chapter 35: Installing and Managing Printers......................................................................................829 Chapter 36: Printing Documents and Screenshots ..............................................................................837 Chapter 37: Managing Print Jobs ........................................................................................................845 Chapter 38: Faxing and Scanning........................................................................................................853 Chapter 39: Troubleshooting Printing and Faxing ..............................................................................869 Part VIII: Installing and Removing Programs. . . . . . . . . . . . . . . 875 Chapter 40: Downloading Programs....................................................................................................877 Chapter 41: Installing and Upgrading Programs ..................................................................................885 Chapter 42: Getting Older Programs to Run........................................................................................895 Chapter 43: Repairing and Removing Programs ..................................................................................905 Chapter 44: Setting Default Programs..................................................................................................911 Chapter 45: Managing Programs and Processes ..................................................................................923 Chapter 46: Troubleshooting Software Problems ................................................................................935 Part IX: Hardware and Performance Tuning . . . . . . . . . . . . . . . 947 Chapter 47: Installing and Removing Hardware ..................................................................................949 Chapter 48: Using Wireless Bluetooth Devices ....................................................................................971 Chapter 49: Syncing Devices ..............................................................................................................983 Chapter 50: Performance Tuning Your System ....................................................................................995 Chapter 51: Troubleshooting Hardware and Performance..................................................................1023 Part X: Networking and Sharing . . . . . . . . . . . . . . . . . . . . . . . 1031 Chapter 52: Creating a Home Network..............................................................................................1033 Chapter 53: Sharing Resources on a Network....................................................................................1053 Chapter 54: Using Shared Resources ................................................................................................1067 Chapter 55: Using Windows Meeting Space ......................................................................................1081 Chapter 56: Troubleshooting Networks ............................................................................................1089 Part XI: Appendixes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1095 Appendix A: Upgrading to Windows Vista ........................................................................................1097 Appendix B: Installing Vista on a New System ..................................................................................1105 Appendix C: Universal Shortcut Keys................................................................................................1109 Index ................................................................................................................................................1119 viii
  • 12. Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xli Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xliii Part I: Getting Started, Getting Secure 1 Chapter 1: What’s New in Windows Vista . . . . . . . . . . . . . . . . . . . . 3 A New Look and Feel....................................................................................................................3 Flip 3D ..............................................................................................................................4 Why don’t I have Aero Glass?..............................................................................................5 What if I don’t like Aero Glass? ..........................................................................................6 Windows Sidebar ..........................................................................................................................6 Quicker, Easier Navigation ............................................................................................................7 Sizing icons ........................................................................................................................8 Sorting, grouping, and stacking ..........................................................................................8 Previous versions and undelete ..........................................................................................8 Search and Virtual Folders ..........................................................................................................10 Search for tags (keywords) ................................................................................................11 Saved searches (virtual folders) ........................................................................................12 Security ......................................................................................................................................13 User Account Control ......................................................................................................13 Parental controls ..............................................................................................................14 Windows Photo Gallery ..............................................................................................................14 Windows Mail and Internet Explorer ..........................................................................................15 Built-in CD and DVD Burning ....................................................................................................16 Speech Recognition ....................................................................................................................16 Better, Easier Backups..................................................................................................................16 Windows ReadyBoost..................................................................................................................16 Wrap Up ....................................................................................................................................17 Chapter 2: Getting Around . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Terminology for Things You Do ..................................................................................................19 Mouse terminology ..........................................................................................................20 Point ......................................................................................................................20 Click ......................................................................................................................20 Double-click ..........................................................................................................21 Right-click..............................................................................................................21 Drag ......................................................................................................................21 Keyboard terminology ......................................................................................................21 Tab, Enter, and Spacebar ........................................................................................21 If in doubt, Escape key out ....................................................................................21 ix
  • 13. The Help key (F1) ..................................................................................................21 The ˇ Key ............................................................................................................21 Shift, Ctrl, and Alt ..................................................................................................22 Shortcut keys..........................................................................................................22 Logging In ..................................................................................................................................22 What’s on the Desktop ................................................................................................................23 Using the Start Menu ..................................................................................................................25 The right side of the Start menu........................................................................................27 The Start menu Search box ..............................................................................................27 Shut Down and Lock buttons ..........................................................................................28 Using the Windows Desktop ......................................................................................................30 About desktop icons ........................................................................................................30 Arranging desktop icons ..................................................................................................31 Running Programs ......................................................................................................................32 The active window............................................................................................................34 Switching among open programs......................................................................................34 Switching with taskbar buttons ..............................................................................34 Switching with the keyboard ..................................................................................35 Switching with Flip 3D ..........................................................................................35 Switching among multiple instances ......................................................................36 Arranging program windows ............................................................................................37 Sizing program windows ..................................................................................................38 Maximize a program window..................................................................................39 Minimize a program window..................................................................................39 Size at will ..............................................................................................................40 Moving a program window ..............................................................................................41 Moving and sizing from the keyboard ..............................................................................42 Closing a Program ......................................................................................................................42 Using the Quick Launch Toolbar ................................................................................................43 Using the Notification Area ........................................................................................................44 Showing/hiding notification icons ....................................................................................45 Responding to notification messages ................................................................................46 Using scroll bars................................................................................................................47 Using Back and Forward buttons ......................................................................................48 The Welcome Center ..................................................................................................................48 Quick Help for Getting Started....................................................................................................49 Logging Off, Shutting Down........................................................................................................50 Stuff You Can Do with a Computer ............................................................................................51 Wrap Up ....................................................................................................................................51 Chapter 3: Sharing and Securing with User Accounts . . . . . . . . . . . . . 53 Logging In and Out of User Accounts..........................................................................................53 Where am I now?..............................................................................................................54 Logging out of an account ................................................................................................54 Creating Strong Passwords ..........................................................................................................56 Remembering passwords ..................................................................................................56 Devising a password hint ..................................................................................................57 Types of User Accounts................................................................................................................57 The built-in Administrator account ..................................................................................57 Administrative user accounts ............................................................................................58 x Contents
  • 14. Standard accounts ............................................................................................................58 Guest account ..................................................................................................................58 Creating and Managing User Accounts........................................................................................58 Creating a user account ....................................................................................................60 Changing user accounts ....................................................................................................61 Changing a user account type ..........................................................................................61 Password-protecting an account........................................................................................62 Changing the account picture ..........................................................................................63 Changing the account name..............................................................................................64 Enabling or disabling the Guest account ..........................................................................65 Navigating through user account pages ............................................................................65 Creating a Password Reset Disk ..................................................................................................65 Using the password reset disk ..........................................................................................66 Cracking into standard user accounts................................................................................67 Deleting User Accounts ..............................................................................................................67 Using User Accounts ..................................................................................................................68 Understanding User Account Control (UAC) ....................................................................69 Privilege escalation in administrative accounts ..................................................................70 Turning UAC on and off....................................................................................................71 Running Programs as Administrator............................................................................................73 Add the Built-in Administrator Account to the Login Screen ......................................................74 Stop Entering Password on Lockout............................................................................................74 Advanced Security Tools..............................................................................................................74 About Windows CardSpace ........................................................................................................75 Wrap Up ....................................................................................................................................76 Chapter 4: Parental Controls and Family Safety . . . . . . . . . . . . . . . . 77 Before You Get Started ................................................................................................................77 Getting to the Parental Controls Page ..........................................................................................77 Defining Web restrictions..................................................................................................78 Setting time limits ............................................................................................................81 Controlling game play ......................................................................................................82 Blocking and allowing programs ......................................................................................83 Get Web sites working ......................................................................................................83 Viewing User Activity Reports ....................................................................................................84 Reviewing system activity..................................................................................................84 Family Safety Resources for Parents ............................................................................................85 Wrap Up ....................................................................................................................................85 Chapter 5: Help, Support, and Troubleshooting . . . . . . . . . . . . . . . . 87 Introducing Help and Support ....................................................................................................87 Navigating Help................................................................................................................89 Using the Search box ........................................................................................................90 Online Help and Offline Help ..........................................................................................90 Help from People ........................................................................................................................91 Remote Assistance ............................................................................................................92 Windows Communities ....................................................................................................92 Microsoft Customer Support ............................................................................................94 Troubleshooting ..........................................................................................................................94 Wrap Up ....................................................................................................................................94 xi Contents
  • 15. Chapter 6: Troubleshooting Startup Problems . . . . . . . . . . . . . . . . . 97 The Computer Won’t Start ..........................................................................................................97 Non System Disk or Disk Error ........................................................................................97 Computer starts but mouse and keyboard don’t work ......................................................98 Computer keeps trying to start, but never gets there ........................................................98 Screen turns blue during startup, then stops ....................................................................98 Computer Takes Too Long to Start ..............................................................................................98 Restore system files to an earlier time................................................................................99 Repair Install Windows Vista ............................................................................................99 The instruction manual that came with your computer ....................................................99 Resources in this book ......................................................................................................99 Resources in Windows Help............................................................................................100 Online resources ............................................................................................................100 Programs Won’t Start ................................................................................................................100 Part II: Batten Down the Security Hatches 101 Chapter 7: Blocking Hackers with Windows Firewall . . . . . . . . . . . . 103 How Firewalls Work..................................................................................................................103 What a firewall doesn’t protect against ............................................................................104 Introducing Security Center ......................................................................................................105 Turning Windows Firewall on or off................................................................................105 Making Exceptions to Firewall Protection..................................................................................107 Manually configuring firewall exceptions ........................................................................107 Adding a program exception ..........................................................................................108 Choosing a scope............................................................................................................110 Disabling, changing, and deleting exceptions..................................................................111 Advanced firewall settings ..............................................................................................111 Advanced Firewall Configuration ..............................................................................................112 Open the Windows Firewall with Advanced Security icon..............................................112 Changing Firewall Profile Properties ..............................................................................113 Firewall alerts, unicast response, local administrator control ................................113 Security Logging ..................................................................................................114 Customizing IPsec settings....................................................................................115 Inbound and Outbound Rules ........................................................................................116 Wrap Up ..................................................................................................................................116 Chapter 8: Conquering Malicious Software. . . . . . . . . . . . . . . . . . 119 Types of Malware ......................................................................................................................119 Viruses and worms..........................................................................................................119 Spyware and adware ......................................................................................................120 Trojan horses and rootkits ..............................................................................................120 Conquering Spyware with Windows Defender ..........................................................................121 Opening Windows Defender ..........................................................................................122 Removing spyware from your computer..........................................................................123 Doing a quick scan ..............................................................................................124 Doing a custom scan ............................................................................................124 Automatic scanning ..............................................................................................124 xii Contents
  • 16. Preventing spyware ........................................................................................................125 Advanced and Administrator configuration options ........................................................127 Using Software Explorer to control startup programs......................................................128 Disallowing allowed programs ........................................................................................129 Joining the SpyNet community ......................................................................................130 Windows Defender Web site ..........................................................................................130 Using Antivirus Software ..........................................................................................................130 Virus protection ..............................................................................................................131 Virus protection and removal..........................................................................................133 Antivirus and Security Center ........................................................................................133 User Account Control and Malware ..........................................................................................134 The Malicious Software Removal Tool ......................................................................................134 Wrap Up ..................................................................................................................................134 Chapter 9: Automatic Updates as Security . . . . . . . . . . . . . . . . . . 137 Understanding Automatic Updates............................................................................................137 Updates versus upgrades ................................................................................................138 Why updates are important ............................................................................................138 Enabling Automatic Updates ....................................................................................................138 Managing Updates ....................................................................................................................139 Managing optional updates ............................................................................................139 Change how updates work..............................................................................................141 Reviewing and removing updates....................................................................................142 Thwarting Exploits with DEP ....................................................................................................142 Wrap Up ..................................................................................................................................144 Chapter 10: Troubleshooting Security. . . . . . . . . . . . . . . . . . . . . 145 Troubleshooting Firewall Problems............................................................................................145 Some Internet programs do not work when installed on Windows Vista ........................145 Error message “Windows Firewall has blocked this program from accepting connections” ..............................................................................................145 Can’t adjust Windows Firewall for AOL dial-up connection............................................146 Phone dialer does not work after installing Windows Vista ............................................146 Troubleshooting Antivirus Programs..........................................................................................147 Troubleshooting Automatic Updates..........................................................................................147 Troubleshooting Windows Defender ..............................................................................147 Troubleshooting ActiveX Control Downloads............................................................................147 Part III: Personalizing Windows Vista 149 Chapter 11: Personalizing Your Work Environment . . . . . . . . . . . . . 151 Showing/Hiding the Welcome Center........................................................................................151 Using the Personalization Page..................................................................................................153 Choosing a screen resolution ..........................................................................................153 Understanding aspect ratio ..................................................................................154 Filling the screen ..................................................................................................155 Adjusting color depth ..........................................................................................156 Using multiple monitors ................................................................................................156 Reducing monitor flicker ......................................................................................158 xiii Contents
  • 17. Choosing a theme ..........................................................................................................159 Personalizing your color scheme ....................................................................................161 Making text sharper..............................................................................................164 Coloring individual screen elements ....................................................................164 Personalizing your desktop background..........................................................................164 Personalizing desktop icons ............................................................................................166 Creating your own desktop icons ........................................................................166 Sizing, arranging, showing, and hiding desktop icons ..........................................167 Customizing icons ................................................................................................169 Adjust the font size (DPI)................................................................................................170 Personalizing your screen saver ......................................................................................171 Personalizing sound effects ............................................................................................173 Personalizing your mouse ..............................................................................................174 Mice for lefties ......................................................................................................175 Adjusting the double-click speed..........................................................................177 Using ClickLock ..................................................................................................177 Speed up or slow down the mouse pointer ..........................................................177 Making the mouse pointer more visible ................................................................178 Changing mouse wheel behavior ..........................................................................179 Personalizing the Keyboard ......................................................................................................179 Personalizing the Start Menu ....................................................................................................180 Opening Taskbar and Start Menu Properties ..................................................................181 Personalize the right side of the Start menu ....................................................................183 Start menu folders ................................................................................................183 Start menu places ................................................................................................184 Start menu searching ............................................................................................185 Start menu behavior ............................................................................................185 Customizing the left side of the Start menu ....................................................................186 Reorganizing the All Programs menu ..............................................................................187 Creating Custom Shortcut Keys ................................................................................................188 Customizing the Taskbar ..........................................................................................................190 Locking and unlocking the taskbar ................................................................................192 Moving and sizing the taskbar ........................................................................................193 Showing toolbars on the taskbar ....................................................................................193 Sizing and positioning taskbar toolbars ..........................................................................194 Customizing the Quick Launch toolbar ................................................................195 Customizing the Links toolbar..............................................................................196 Customizing the Notification Area ............................................................................................197 Getting rid of Notification area icons ..............................................................................199 Tweaking the clock ..............................................................................................200 Using Windows Sidebar ............................................................................................................201 Showing/hiding the sidebar ............................................................................................202 Adding and removing gadgets ........................................................................................204 Using and manipulating gadgets ....................................................................................205 Using Windows SideShow ........................................................................................................205 Wrap Up ..................................................................................................................................206 xiv Contents
  • 18. Chapter 12: Ease of Access, Speech, and Language . . . . . . . . . . . . . 207 Introducing Ease of Access Center ............................................................................................207 Help for visual impairments............................................................................................210 Using Microsoft Screen Magnifier ........................................................................210 Using Microsoft Narrator ......................................................................................212 Using High Contrast ............................................................................................213 Using the computer without a display ..................................................................213 Optimize visual display ........................................................................................214 Help for motor impairments ..........................................................................................215 Using the On-Screen Keyboard ............................................................................216 Using Mouse Keys ................................................................................................218 Using Sticky Keys ................................................................................................220 Using Toggle Keys ................................................................................................222 Using Filter Keys ..................................................................................................222 Help for hearing impairments ........................................................................................223 Make it easier to focus on tasks ......................................................................................224 Ease of Access administrative settings ............................................................................225 Accessibility keyboard shortcuts ....................................................................................225 Using Speech Recognition ........................................................................................................226 Getting started with speech recognition ..........................................................................227 Control speech recognition by voice ..............................................................................229 Commanding Windows by voice ....................................................................................229 Work anywhere by voice ................................................................................................231 Dictating text ..................................................................................................................231 Making dictation better ..................................................................................................234 Correct that ..........................................................................................................234 Improve voice recognition ....................................................................................234 Add words to the speech dictionary......................................................................235 Advanced speech recognition configuration..........................................................235 More speech recognition help ..............................................................................237 Regional and Language Settings ................................................................................................237 Change how numbers, dates, and times look ..................................................................238 Let them know your correct location ..............................................................................238 Working with multiple languages....................................................................................239 Using input languages ........................................................................................239 Switching languages and keyboards......................................................................241 Removing input languages....................................................................................243 Installing user interface languages ..................................................................................244 Wrap Up ..................................................................................................................................245 Chapter 13: Transferring Files from Another Computer . . . . . . . . . . . 247 What You Can Transfer..............................................................................................................247 What you can’t transfer ..................................................................................................248 Getting programs onto the new computer ......................................................................248 What not to install ..........................................................................................................248 Choosing a Transfer Method......................................................................................................249 Using a USB Easy Transfer cable......................................................................................249 Using a home network....................................................................................................250 xv Contents
  • 19. Using external disks........................................................................................................250 Using a jump drive or external hard disk..............................................................250 Using CDs or DVDs..............................................................................................250 Doing the Transfer ....................................................................................................................251 When the Transfer Is Finished ..................................................................................................253 Transferring without Windows Easy Transfer ............................................................................254 Manually transfer Internet Explorer Favorites ................................................................254 Manually transfer contacts ..............................................................................................255 Manually transfer Outlook Express e-mail messages ......................................................255 Transferring fonts............................................................................................................256 Wrap Up ..................................................................................................................................256 Chapter 14: Customizing Startup Options . . . . . . . . . . . . . . . . . . 257 First Things First ......................................................................................................................257 Starting Application Programs Automatically ............................................................................258 Stopping autostart applications ......................................................................................259 Controlling Autostart Programs from Windows Defender..........................................................260 When Defender alerts you to autostart programs ............................................................261 Reviewing and disabling autostart programs ..................................................................262 Autostarting from the Services Snap-In......................................................................................263 Bypassing the Login Page ..........................................................................................................266 Troubleshooting Startup............................................................................................................266 Getting rid of disabled devices ........................................................................................267 When Windows won’t start at all ....................................................................................267 Wrap Up ..................................................................................................................................269 Chapter 15: Using Vista Programs and Accessories. . . . . . . . . . . . . . 271 Important Stuff About Programs................................................................................................271 Using Windows Calculator........................................................................................................273 Typing with WordPad................................................................................................................274 Typing and navigating text ..............................................................................................275 Basic text editing ............................................................................................................276 Selecting text ........................................................................................................277 Formatting text ....................................................................................................278 Deleting and replacing chunks of text ..................................................................280 Using copy-and-paste and cut-and-paste ..............................................................280 Moving text within a document............................................................................281 Copy-and-paste a picture......................................................................................282 Saving a WordPad document ..........................................................................................282 Opening a WordPad document ......................................................................................284 Typing Special Characters with Character Map..........................................................................285 Installing Fonts ........................................................................................................................286 Using Notepad ..........................................................................................................................288 Zipping and Unzipping Files ....................................................................................................289 Zipping files....................................................................................................................289 Unzipping files................................................................................................................290 Annotating Screenshots with Snipping Tool ..............................................................................292 Saving a snip ..................................................................................................................293 Copy-and-paste a snip ....................................................................................................293 E-mail a snip ..................................................................................................................294 xvi Contents
  • 20. Change Snipping Tool options ........................................................................................294 Screenshots the old-fashioned way..................................................................................294 Using Paint................................................................................................................................295 Using Sound Recorder ..............................................................................................................296 Using Windows Calendar..........................................................................................................298 Navigating the Calendar..................................................................................................300 Entering a task or appointment ......................................................................................300 Adding a received invitation to your Calendar ................................................................301 Creating multiple calendars ............................................................................................302 Sharing calendars............................................................................................................302 Viewing shared calendars................................................................................................303 Subscribing to online .iCalendars....................................................................................304 Searching the Calendar ..................................................................................................304 Managing and printing calendars ....................................................................................305 Wrap Up ..................................................................................................................................305 Chapter 16: Troubleshooting Customization Problems . . . . . . . . . . . 307 Desktop Problems ....................................................................................................................307 My screen is too large/small; my screen colors look awful ..............................................307 When I right-click the Vista desktop, I don’t get a Personalize option ............................308 Parts of my screen are cut off or blank ............................................................................308 My desktop picture doesn’t fit right ................................................................................308 Everything is huge; can’t see all of dialog boxes ..............................................................309 Icon names are too big or too small ................................................................................309 I don’t have any desktop icons (or don’t like their size) ..................................................310 I can’t put my desktop icons where I want them ............................................................310 My screen saver never kicks in........................................................................................310 Missing Aero Glass, Flip 3D, or Switch between Windows button ..................................310 Start Menu Problems ................................................................................................................311 My Start menu shows one column, not two ....................................................................311 Some Start items can’t be displayed ................................................................................311 The right side of my Start menu is missing some options................................................312 Taskbar Problems ......................................................................................................................312 My taskbar is missing......................................................................................................312 My taskbar is too tall (or messed up) ..............................................................................312 I don’t have a Quick Launch toolbar ..............................................................................313 I don’t have a Show Desktop button on my Quick Launch toolbar..................................313 Updating your Display Driver ..................................................................................................313 Part IV: Power Using the Internet 315 Chapter 17: Browsing and Blogging with Internet Explorer . . . . . . . . . 317 How the Web Works ................................................................................................................317 Using Internet Explorer ............................................................................................................320 Browsing to a Web site....................................................................................................320 Using AutoComplete ......................................................................................................321 Using hyperlinks ............................................................................................................321 Using Back, Forward, and History buttons......................................................................322 Magnifying a page ..........................................................................................................323 xvii Contents
  • 21. Panes and toolbars ..........................................................................................................323 Full screen viewing ........................................................................................................324 Change your default home page......................................................................................324 Using Tabs ................................................................................................................................324 Using Quick Tabs............................................................................................................326 Creating multiple home page tabs ..................................................................................326 Rearranging and removing home page tabs ....................................................................327 Personalizing tabbed browsing........................................................................................327 Shortcut keys for tabs ....................................................................................................329 RSS Feeds: Blogging with Internet Explorer ..............................................................................330 Optional settings for RSS feeds........................................................................................331 Using the RSS Feeds gadget ............................................................................................332 Managing Favorite Sites ............................................................................................................332 Adding tab groups to Favorites ......................................................................................333 Organizing Favorites ......................................................................................................334 Importing and exporting Favorites..................................................................................335 Blocking Pop-Ups......................................................................................................................336 Using the Information bar ..............................................................................................337 When pop-ups still get through ......................................................................................338 Using the Phishing Filter ..........................................................................................................338 How the Phishing Filter works........................................................................................339 Getting the most from the Phishing Filter ......................................................................340 What if I’ve already been tricked? ........................................................................340 How do I protect myself in the future?..................................................................341 Deleting the Browser History ....................................................................................................341 Clearing out AutoComplete entries ................................................................................341 Preventing AutoComplete ..............................................................................................342 Understanding cookies....................................................................................................343 Deleting cookies ..................................................................................................343 Adjusting cookie privacy settings..........................................................................343 Looking at cookies and privacy policies................................................................344 Understanding temporary Internet files ..........................................................................344 Clearing out temporary Internet files ..............................................................................346 Temporary Internet files settings ....................................................................................346 A note on certificates ......................................................................................................347 Using Internet Security Zones ..................................................................................................350 Printing Web Pages....................................................................................................................352 Using Print Preview ........................................................................................................353 Important printing tip ....................................................................................................354 Saving Web Pages......................................................................................................................354 Copying content from Web pages ..................................................................................357 Downloading pictures and videos ..................................................................................357 Making Internet Explorer Your Default Browser ........................................................................357 Searching the Web ....................................................................................................................358 Choosing search providers ..............................................................................................358 Choosing a default provider............................................................................................359 Searching from the Search box........................................................................................359 Searching from the Address bar ......................................................................................359 Searching the Current Page ............................................................................................360 xviii Contents
  • 22. Getting More with Add-ons ......................................................................................................360 Shopping for add-ons ....................................................................................................360 Managing add-ons ..........................................................................................................360 Internet Explorer Help and Troubleshooting ............................................................................362 Wrap Up ..................................................................................................................................362 Chapter 18: Doing E-Mail with Windows Mail . . . . . . . . . . . . . . . . 363 How E-Mail Works....................................................................................................................363 Introducing Windows Mail........................................................................................................364 What you need to know to get started ............................................................................366 Setting up your e-mail account ......................................................................................368 Writing E-Mail with Windows Mail ..........................................................................................370 Typing and editing tips....................................................................................................371 Check your spelling ........................................................................................................372 Add a background color, picture, or sound ....................................................................372 Setting message priority ..................................................................................................372 Requesting a read receipt ................................................................................................373 Getting your E-Mail ..................................................................................................................373 Replying to a message ....................................................................................................373 Forwarding a message ....................................................................................................374 Other stuff you can do with a message............................................................................374 Magnifying e-mail text..........................................................................................376 Sorting message headers ......................................................................................376 Sizing and positioning columns............................................................................376 Sizing the Preview pane........................................................................................376 Using E-mail Attachments ........................................................................................................377 Attaching a file to a message............................................................................................377 E-mailing documents from folders........................................................................379 E-mailing pictures from Windows Photo Gallery ..................................................380 Opening received attachments ........................................................................................380 Saving attachments as files ..............................................................................................382 Saving embedded pictures as files ..................................................................................384 Converting e-mail messages to files ................................................................................384 Composing Fancy Messages with HTML ..................................................................................384 HTML, default font, and stationery ................................................................................385 Using fonts, sizes, boldface, underline, italics, colors ......................................................386 Typing a list ....................................................................................................................387 Indenting and aligning text ............................................................................................387 Inserting pictures ............................................................................................................388 Inserting a line................................................................................................................389 Adding hyperlinks to e-mail messages ............................................................................390 Type a link............................................................................................................390 Copy and paste a link ..........................................................................................390 Custom links ........................................................................................................390 Automatic e-mail signing ................................................................................................391 Dealing with Spam (Junk E-mail)..............................................................................................393 Identifying safe senders ..................................................................................................393 Blocking specific senders ................................................................................................394 Blocking by country and language ..................................................................................395 Blocking phishing scams ................................................................................................395 xix Contents
  • 23. Managing junk mail and good mail ................................................................................396 Phishing scam e-mails ....................................................................................................396 Managing Mail Folders and Messages........................................................................................398 Choosing columns for the contents pane ........................................................................398 Flagging messages that need more attention....................................................................400 Grouping conversation messages ....................................................................................400 Filtering messages ..........................................................................................................400 Create your own mail folders ..........................................................................................403 Moving, renaming, and deleting mail folders ........................................................404 Showing/hiding mail folders ................................................................................405 Managing messages ........................................................................................................405 Selecting multiple e-mail messages ......................................................................405 Moving messages to a folder ................................................................................406 Deleting messages ................................................................................................406 Permanently deleting messages ............................................................................407 Auto-organizing messages through rules ........................................................................407 Auto-responding to messages..........................................................................................409 Searching for Messages..............................................................................................................411 Searching from the Start menu........................................................................................412 Searching from the Search window ................................................................................413 Personalizing Windows Mail ....................................................................................................413 General options ..............................................................................................................413 Read options ..................................................................................................................415 Mark message read after displaying for x seconds ................................................415 Automatically expand grouped messages ............................................................415 Automatically download message when viewing in the Preview Pane ..................416 Read all messages in plain text ............................................................................416 Show ToolTips in the message list for clipped items ............................................416 Highlight watched messages ................................................................................416 News settings........................................................................................................416 Fonts settings........................................................................................................416 Receipt options ..............................................................................................................416 Send options ..................................................................................................................418 Compose options ..........................................................................................................419 Compose font ......................................................................................................419 Stationery ............................................................................................................420 Business cards ......................................................................................................420 Signature options............................................................................................................421 Spelling options ..............................................................................................................421 E-mail security options ..................................................................................................421 Virus Protection....................................................................................................421 Downloaded images..............................................................................................422 Secure Mail ..........................................................................................................423 Connection options ........................................................................................................423 Advanced options ..........................................................................................................423 Contact Attachment Conversion ..........................................................................424 IMAP ....................................................................................................................425 Message Threads ..................................................................................................425 Reply/Forward......................................................................................................425 Restore Defaults....................................................................................................425 Maintenance ........................................................................................................425 xx Contents
  • 24. Managing E-mail Accounts........................................................................................................427 Managing Messages with Multiple Computers ..........................................................................429 Customizing the Toolbar ..........................................................................................................430 Securing E-mail with Digital IDs ..............................................................................................431 Getting a digital ID..........................................................................................................432 Using your digital ID ......................................................................................................433 Importing Messages from Other Programs ................................................................................435 Exporting Messages to Other Programs ....................................................................................435 Where and How Messages Are Stored ......................................................................................436 More on Windows Mail ............................................................................................................437 Wrap Up ..................................................................................................................................437 Chapter 19: Beyond E-Mail and the Web . . . . . . . . . . . . . . . . . . . 439 About Newsgroups....................................................................................................................439 Creating a newsgroup account ........................................................................................440 Downloading newsgroup names ....................................................................................442 Subscribing to newsgroups ............................................................................................442 Viewing newsgroup messages..........................................................................................443 Posting a newsgroup message ........................................................................................444 Replying to newsgroup messages ....................................................................................446 Getting the latest messages..............................................................................................446 Searching newsgroup messages ......................................................................................448 Quick Searches from the Search box ....................................................................448 Searching from the Start menu..............................................................................449 Saving useful messages....................................................................................................449 Hiding irrelevant messages..............................................................................................449 Creating newsgroup message rules..................................................................................450 Unscrambling messages ..................................................................................................451 Unsubscribing from a group ..........................................................................................452 Personalizing newsgroups ..............................................................................................452 Using FTP ................................................................................................................................452 Anonymous FTP versus FTP accounts ............................................................................452 Using Explorer as an FTP client ......................................................................................453 Using Remote Assistance ..........................................................................................................454 Setting up Remote Assistance..........................................................................................454 Requesting remote assistance ..........................................................................................455 Using Remote Desktop..............................................................................................................457 Allowing remote connections on a home network ..........................................................458 Connecting from a remote home network PC ................................................................459 Wrap Up ..................................................................................................................................460 Chapter 20: Managing Names and Addresses. . . . . . . . . . . . . . . . . 461 Opening Contacts ....................................................................................................................461 Changing how you view Contacts ..................................................................................462 Making shortcuts to Contacts..........................................................................................462 Creating a contact ..........................................................................................................463 Opening and editing contacts ........................................................................................464 Create a “me” contact......................................................................................................465 Creating Contact Groups ..........................................................................................................465 Printing Contacts ......................................................................................................................467 xxi Contents
  • 25. Importing and Exporting Contacts ............................................................................................468 Importing people to your Contacts folder ......................................................................468 Exporting contacts to vCards ..........................................................................................469 Exporting to a CSV file....................................................................................................470 Searching for Contacts ..............................................................................................................470 Sharing Contacts on a Network ................................................................................................470 Wrap Up ..................................................................................................................................471 Chapter 21: Troubleshooting Internet Problems . . . . . . . . . . . . . . . 473 Troubleshooting Internet Explorer ............................................................................................473 Clicking a hyperlink has no effect ..................................................................................473 Can’t download program or ActiveX control ..................................................................473 Security alert about leaving a secure Internet connection ................................................474 Error message “This page cannot be displayed” ..............................................................475 Can’t change the default home page................................................................................475 Saved pictures stored as bitmaps (.bmp files)..................................................................475 Content Advisor dialog box or message opens ................................................................476 All other Internet Explorer problems/features ................................................................476 Troubleshooting Windows Mail ................................................................................................476 Error message “The host name could not be found . . .”..................................................476 Some of my mail is not showing up in my Inbox ............................................................478 Pictures are missing from e-mail messages ......................................................................478 Can’t open or save e-mail attachment..............................................................................478 Message “Your current security settings prohibit running ActiveX controls . . .” ..............479 All other Windows Mail problems/features......................................................................479 More Internet Troubleshooting..................................................................................................479 Part V: Pictures, Music, and Movies 481 Chapter 22: Playing with Pictures . . . . . . . . . . . . . . . . . . . . . . . 483 Getting Pictures into Your Computer ........................................................................................483 Getting pictures from a digital camera ............................................................................483 Getting pictures from a memory card..............................................................................485 Getting pictures from a CD or DVD ................................................................................486 Getting pictures from a scanner ......................................................................................487 Using pictures you get by e-mail ....................................................................................488 Copying pictures from Web sites ....................................................................................489 Copy and paste pictures..................................................................................................490 Taking screenshots..........................................................................................................490 Using the Snipping Tool ......................................................................................490 Using the Print Screen key....................................................................................491 Using Your Pictures Folder........................................................................................................492 Pictures folder quick tips ................................................................................................495 Why some pictures show icons ......................................................................................497 Videos in your Pictures folder ........................................................................................498 Renaming pictures and videos ........................................................................................498 Using Windows Photo Gallery ..................................................................................................499 Choosing what to view and how ....................................................................................500 Photo Gallery quick tips..................................................................................................501 Selecting thumbnails in the gallery..................................................................................501 xxii Contents
  • 26. Dating, rating, tagging, and captioning ..........................................................................502 Filtering pictures ............................................................................................................503 Changing tags ................................................................................................................504 Use a picture as your desktop background......................................................................505 Adding pictures to Photo Gallery ....................................................................................505 Using the Photo Gallery Viewer ......................................................................................505 Zooming and panning ..........................................................................................506 Back to the Gallery ..............................................................................................506 Making a duplicate photo ....................................................................................506 Use your Photo Gallery as a screen saver ........................................................................507 Fixing photos..................................................................................................................507 Auto Adjust ..........................................................................................................508 Adjust Exposure ..................................................................................................508 Adjust Color ........................................................................................................508 Cropping ..............................................................................................................508 Fixing red eye ......................................................................................................509 Saving Fix pane changes ......................................................................................510 Choosing Photo Gallery options......................................................................................510 Making movies from Photo Gallery ................................................................................512 Printing Pictures........................................................................................................................513 Printing from Windows Photo Gallery ............................................................................513 Printing pictures from a folder ........................................................................................515 Using the Slide Show Gadget ....................................................................................................516 Pixels and Megapixels................................................................................................................517 File extension, size, and dimensions ..............................................................................519 TIFF pictures........................................................................................................521 JPEG pictures........................................................................................................521 GIF pictures..........................................................................................................521 PNG pictures ........................................................................................................521 BMP pictures ........................................................................................................521 Changing a picture type or size ......................................................................................522 Pictures, Tags, and Virtual Folders ............................................................................................523 Wrap Up ..................................................................................................................................524 Chapter 23: Making Music with Media Player 11 . . . . . . . . . . . . . . 525 Controlling Sound Volume........................................................................................................525 Starting Windows Media Player ................................................................................................527 Media Player program window........................................................................................527 Media Player menus........................................................................................................528 Play controls ..................................................................................................................529 Closing/minimizing Windows Media Player....................................................................529 Listening to a CD ......................................................................................................................530 Now Playing, Visualizations, and Enhancements ......................................................................531 Using the playlist ............................................................................................................532 Using Enhancements ......................................................................................................533 Stopping a CD ................................................................................................................534 Play CDs automatically with Media Player ......................................................................534 Ripping (Copying) Music CDs ..................................................................................................535 Options for ripping CDs ................................................................................................535 Choosing where to put songs................................................................................536 Choosing how to name files..................................................................................536 xxiii Contents