William De La Cruz has over 15 years of experience in warehouse and shipping roles. He currently works as the Warehouse Manager at Goodwill Industries of Middle TN, where he oversees the safe and efficient operation of the warehouse, including merchandise storage and shipping. Prior to this, he worked for 12 years at Athens Paper Co. in roles including receiving, shipping, pulling orders, and customer service. He has various certifications and training in areas such as forklift operation, safety, and first aid.