A financial institution like Banks is the slowest of any industry to adopt the digital transformation to achieve communication compliance. The majority of large businesses have caught up to modern techs like communications surveillance software and trade and communications surveillance, but many smaller businesses are still weighed down in paper and tape. Have a look at this presentation and visit our website for more information. Visit: https://bit.ly/3vOx0Bb

1. AI-Powered Surveillance
Work: Communication Compliance
– What’s Coming Next?

2. Introduction
This time of year, everyone muses on what they
experienced last year and what trends they think are
on deck this year. It’s a good exercise; that’s why
people do it. Self-reflection is an important aspect of
learning and growth. what was gleaned from the
major initiatives around communication compliance.
In November, Microsoft unveiled a comprehensive
series of communication compliance policies – built-
in – to help users detect, monitor, and then act upon
instances of non-compliance.

3. New Regulations &
Obligations
For Better Management
The National Futures Association offered guidelines on how to
navigate the pandemic-era hybrid workforce. FINRA, MiFID II, and
GDPR all released updated regulations and expanded obligations
regarding how to record review, and archive communications
between banks and their customers.

4. Impact Of E-comms
Apps
Brokers now using at least four E-Comms apps, like
WhatsApp, Instagram DM, WeChat, and others,
there’s a need for consolidating them. If that could
be achieved, compliance officers would have a
single source of truth to record, review, and react
to. Although it was all the way back in 2019 when
then Facebook’s (now Meta’s) CEO, Mark
Zuckerberg, announced that the social media giant
was planning to integrate WhatsApp, Instagram,
and Messenger into a single E-Comms platform

5. Regulatory business
intelligence gets
smarter
AI-Powered Sureveillance
Artificial Intelligence (AI) appears to be the saving tech for just
about every industry and everything that ails it. AI is the harbinger
that makes regulatory business intelligence possible and enables it
to get smarter (machine learning) over time.

6. Conclusion
Wrapping up, there’s a lot that we learned
at Shield from 2021. We’re headed into
2022 better informed, better-funded with
our recent $15 million Series A round, and
we’re poised for growth. If I were to think
of one 2025 prediction (or even further) is
that we will need to get our heads around
the Metaverse.

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