Vicki Williams is requesting a testimonial from Angela about her experience working with Vicki's business. Vicki provides some prompting questions to help Angela write the testimonial, including asking about what made Vicki's services unique, how Vicki added value, and whether Angela would recommend Vicki's services to others or use them again in the future. Vicki states that she is collecting customer satisfaction information and appreciates any other comments Angela wants to provide.