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INTERNATIONAL BUSINESS
MANAGEMENT
By Prof. Kawaljit Kaur Deshmukh
For FY BBA Global I.B
UNIT 1
INTRODUCTION
DRIVERS OF INTERNATIONAL
BUSINESS
Goals of
international
business
UNIT 2
INTERNATIONAL BUSINESS
ENVIRONMENT
UNIT 3
MULTINATIONAL CORPORATION
AND FOREIGN DIRECT
INVESTMENT
Reasons for the Growth of
MultinationalCorporations
■ a) Huge financial resources.
■ b) More effective and economical utilisation of funds through transfer of
excess fundsfrom one country to another.
■ c) Easy access to foreign capital markets.
■ d) Easy mobilisation of high quality resources of different types.
■ e) Access to international banks and financial institutions.
ORGANIZATIONALSTRUCTURE OFMNC’ S
Types of multinational corporations
■ Decentralized corporation
■ Global centralized corporation
■ International division
■ Transnational enterprise
Role of MNCs in Developing Countries
■ MNCs help a developing host country by increasing investment,
income andemployment in its economy.
■ They contribute to the rapid process of development of the country
through transfer oftechnology, finance and Tnodern management.
■ MNCs promote professionalisation management in the companies of the host
countries.
■ MNCs help in promoting exports of the host country.
■ MNCs by producing certain required goods in the host country help in
reducing itsdependence on imports.
Role of MNCs in Developing Countries
■ Entry of MNCs in the host country makes its market more competitive
and break thedomestic monopolies.
■ MNCs accelerate the growth process in the host country through rapid
industrialisationand allied activities.
■ The growth of MNCs creates a positive impact on the business
environment in the hostcountry.
■ MNCs bring ideas and help in exchange of cultural values.
■ Growth of MNCs help in improving the balance of payment status of the host country.
FDI in India
■ FDI is an important monetary
sourcefor India's economic
development. Economic
liberalisation started in India in
the wake of the 1991 crisis and
since then, FDI has steadily
increased in the country. India,
todayis a part of top 100-club
on Ease of Doing Business
(EoDB) and globallyranks
number 1 in the greenfield FDI
ranking.
2018
■
■
■
■
UNIT 4
INTERNATIONAL MARKETING
Market entry strategies
What is global brand in international
marketing?
■ Global branding refers to the management of a brand in different
regions of the world, intending to increase its strength and
recognition in the markets in which it operates. This strategy may
alsobe called global branding or international branding.
■ Global branding involves planning how the brand wants to be
perceived worldwide and how it will position itself in each
market to generate suchperception.
International Pricing
■ Setting and changing prices are key strategic marketing decisions
■ Prices both set values and communicate in international markets
■ An offering’s price must reflect the quality and value the
consumer perceives in the productIn setting a price in
international markets, different tariffs, costs, attitudes,
competition, currency fluctuations, andmethods of price
quotation need to be taken into account.
Pricing Objectives
■ The more control a company has over the final selling price of a
product,the better it is able to achieve its marketing goalsIt is
not always possibleto control end prices
■ Broader product lines and the larger the number of countries involved,
the
more complex the process of controlling prices charged to the end user
Approaches to International Pricing
■
■
■
■
Product life cycle
■ The product life cycle contains
four distinct stages: introduction,
growth, maturity and decline.
Each stage is associated with
changes in the product's
marketing position. You canuse
various marketing strategies in
each stage to try to prolong the
life cycle of your products.
Product life cycle strategies
1. Product introduction strategies
Marketing strategies used in the introduction stages include:
■ rapid skimming - launching the product at a high price
and highpromotional level
■ slow skimming - launching the product at a high price
and lowpromotional level
■ rapid penetration - launching the product at a low price with
significantpromotion
■ slow penetration - launching the product at a low price and minimal
promotion
Duringtheintroductionstage,youshouldaimto:
■ Establishaclearbrandidentity
■ connectwiththerightpartnerstopromoteyourproduct
■ setupconsumertests,orprovidesamplesortrialstokeytargetmarkets
■ pricetheproductorserviceashighasyoubelieveyoucansellit,andtoreflect
thequalitylevelyouareproviding
Product growth strategies
■ Improving product quality
■ adding new product features or support services to grow your market share
■ entering new markets segments
■ keeping pricing as high as is reasonable to keep demand and profits high
■ increasing distribution channels to cope with growing demand
■ shifting marketing messages from product awareness to product preference
■ skimming product prices if your profits are too low
Product maturity strategies
Common strategies that can help during this stage fall under one of two categories:
■ Market modification – this includes entering new market segments, redefining
target markets,winning over competitor’s customers, converting non-users
■ product modification – for example, adjusting or improving your product’s
features, quality,pricing and differentiating it from other products in the marking
Product decline strategies
At this stage, you will have to decide what strategies to take. If you want to save money, you can:
■ Reduce your promotional expenditure on the products
■ reduce the number of distribution outlets that sell them
■ implement price cuts to get the customers to buy the product
■ find another use for the product
■ maintain the product and wait for competitors to withdraw from the market first
■ harvest the product or service before discontinuing it
Market intelligence
Definition:
Marketing intelligence is the external data collected by a company
about a specific market which it wishes to enter, to make
decisions. It is the first set of data which the company analyses
before making any investment decision.
Why is marketing intelligence important to our business?
Market intelligence enables you to become more
customer-centric, gain abetter understanding of market
demands and consumer views, gather real-time relevant data,
increase upselling chances, minimize risks, increase market
share, and gain a competitive edge.
International Marketing Systems
■ International Marketing Systems is an all-in-one sales, service, and
logistics solutions provider for the e-commerce industry. Our team has
extensive experience and trainingdealing with web-based businesses and
their customers.
Types of International Marketing Systems
■ Manufacturer to Customers
■ Manufacturer to Retailers to Customers
■ Company to wholesaler to Consumer
■ A long, long path
UNIT 5
CONFLICT MANAGEMENT AND
ETHICS IN INTERNATIONAL
BUSINESS MANAGEMENT
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  • 1. INTERNATIONAL BUSINESS MANAGEMENT By Prof. Kawaljit Kaur Deshmukh For FY BBA Global I.B
  • 3.
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  • 50.
  • 51. UNIT 3 MULTINATIONAL CORPORATION AND FOREIGN DIRECT INVESTMENT
  • 52.
  • 53.
  • 54.
  • 55.
  • 56. Reasons for the Growth of MultinationalCorporations ■ a) Huge financial resources. ■ b) More effective and economical utilisation of funds through transfer of excess fundsfrom one country to another. ■ c) Easy access to foreign capital markets. ■ d) Easy mobilisation of high quality resources of different types. ■ e) Access to international banks and financial institutions.
  • 58. Types of multinational corporations ■ Decentralized corporation ■ Global centralized corporation ■ International division ■ Transnational enterprise
  • 59. Role of MNCs in Developing Countries ■ MNCs help a developing host country by increasing investment, income andemployment in its economy. ■ They contribute to the rapid process of development of the country through transfer oftechnology, finance and Tnodern management. ■ MNCs promote professionalisation management in the companies of the host countries. ■ MNCs help in promoting exports of the host country. ■ MNCs by producing certain required goods in the host country help in reducing itsdependence on imports.
  • 60. Role of MNCs in Developing Countries ■ Entry of MNCs in the host country makes its market more competitive and break thedomestic monopolies. ■ MNCs accelerate the growth process in the host country through rapid industrialisationand allied activities. ■ The growth of MNCs creates a positive impact on the business environment in the hostcountry. ■ MNCs bring ideas and help in exchange of cultural values. ■ Growth of MNCs help in improving the balance of payment status of the host country.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71. FDI in India ■ FDI is an important monetary sourcefor India's economic development. Economic liberalisation started in India in the wake of the 1991 crisis and since then, FDI has steadily increased in the country. India, todayis a part of top 100-club on Ease of Doing Business (EoDB) and globallyranks number 1 in the greenfield FDI ranking.
  • 74.
  • 75.
  • 76.
  • 78.
  • 79.
  • 80. What is global brand in international marketing? ■ Global branding refers to the management of a brand in different regions of the world, intending to increase its strength and recognition in the markets in which it operates. This strategy may alsobe called global branding or international branding. ■ Global branding involves planning how the brand wants to be perceived worldwide and how it will position itself in each market to generate suchperception.
  • 81. International Pricing ■ Setting and changing prices are key strategic marketing decisions ■ Prices both set values and communicate in international markets ■ An offering’s price must reflect the quality and value the consumer perceives in the productIn setting a price in international markets, different tariffs, costs, attitudes, competition, currency fluctuations, andmethods of price quotation need to be taken into account.
  • 82. Pricing Objectives ■ The more control a company has over the final selling price of a product,the better it is able to achieve its marketing goalsIt is not always possibleto control end prices ■ Broader product lines and the larger the number of countries involved, the more complex the process of controlling prices charged to the end user
  • 83.
  • 84. Approaches to International Pricing ■ ■ ■ ■
  • 85. Product life cycle ■ The product life cycle contains four distinct stages: introduction, growth, maturity and decline. Each stage is associated with changes in the product's marketing position. You canuse various marketing strategies in each stage to try to prolong the life cycle of your products.
  • 86. Product life cycle strategies 1. Product introduction strategies Marketing strategies used in the introduction stages include: ■ rapid skimming - launching the product at a high price and highpromotional level ■ slow skimming - launching the product at a high price and lowpromotional level ■ rapid penetration - launching the product at a low price with significantpromotion ■ slow penetration - launching the product at a low price and minimal promotion
  • 87. Duringtheintroductionstage,youshouldaimto: ■ Establishaclearbrandidentity ■ connectwiththerightpartnerstopromoteyourproduct ■ setupconsumertests,orprovidesamplesortrialstokeytargetmarkets ■ pricetheproductorserviceashighasyoubelieveyoucansellit,andtoreflect thequalitylevelyouareproviding Product growth strategies ■ Improving product quality ■ adding new product features or support services to grow your market share ■ entering new markets segments ■ keeping pricing as high as is reasonable to keep demand and profits high ■ increasing distribution channels to cope with growing demand ■ shifting marketing messages from product awareness to product preference ■ skimming product prices if your profits are too low
  • 88. Product maturity strategies Common strategies that can help during this stage fall under one of two categories: ■ Market modification – this includes entering new market segments, redefining target markets,winning over competitor’s customers, converting non-users ■ product modification – for example, adjusting or improving your product’s features, quality,pricing and differentiating it from other products in the marking Product decline strategies At this stage, you will have to decide what strategies to take. If you want to save money, you can: ■ Reduce your promotional expenditure on the products ■ reduce the number of distribution outlets that sell them ■ implement price cuts to get the customers to buy the product ■ find another use for the product ■ maintain the product and wait for competitors to withdraw from the market first ■ harvest the product or service before discontinuing it
  • 89. Market intelligence Definition: Marketing intelligence is the external data collected by a company about a specific market which it wishes to enter, to make decisions. It is the first set of data which the company analyses before making any investment decision. Why is marketing intelligence important to our business? Market intelligence enables you to become more customer-centric, gain abetter understanding of market demands and consumer views, gather real-time relevant data, increase upselling chances, minimize risks, increase market share, and gain a competitive edge.
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  • 94. International Marketing Systems ■ International Marketing Systems is an all-in-one sales, service, and logistics solutions provider for the e-commerce industry. Our team has extensive experience and trainingdealing with web-based businesses and their customers. Types of International Marketing Systems ■ Manufacturer to Customers ■ Manufacturer to Retailers to Customers ■ Company to wholesaler to Consumer ■ A long, long path
  • 95. UNIT 5 CONFLICT MANAGEMENT AND ETHICS IN INTERNATIONAL BUSINESS MANAGEMENT